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Sem5 file of Endpoint Protection 12.1 is too big

Created: 08 Oct 2012 • Updated: 10 Oct 2012 | 5 comments
This issue has been solved. See solution.

Good Morning,

 

We have a Endpoint Protection Conosole Manager 12.1 version, We have a problem whit the Sem5 file, Four months ago the Sem5 file size was of 10 G and now the size file is 56 G. The problem is that this file is growing each mount. I want to know if I can shirnk this file or I have to reinstall the Console Manager again and errase this file.  

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pete_4u2002's picture

this is a known thing, check this article

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

Ashish-Sharma's picture

 

1) Stop the Symantec Endpoint Protection Manager and Symantec Embedded Database Service.

2) Rename / Delete the current log

3) Click Start, click on Run and Type "CMD" then click OK

4) In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.

5) To force the recreation of sem5.log. Type: "dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter

6) Click Start, click on Run and Type "services.msc" then click OK and start the Symantec Embedded Database Service

7) Start the Symantec Endpoint Protection Manager service.

Reference :

https://www-secure.symantec.com/connect/forums/sem5log-keeps-growing

https://www-secure.symantec.com/connect/forums/sem5log-growing-huge-size

Thanks In Advance

Ashish Sharma

 

 

Chetan Savade's picture

Hi,

This article can help you but issue may reoccurred.

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

First you should upgrade to the latest version i.e. SEP 12.1 RU1 MP1

Upgrade path is SEP 11.x / 12.1 RTM --> SEP 12.1 RU1 --> SEP 12.1 RU1 MP1

No need to reinstall SEPM in your case.

We have a tool to shrink the database but I would suggest follow the above recommendations,

Shrink the Symantec Endpoint Protection Manager 12.1 embedded database

https://www-secure.symantec.com/connect/downloads/...

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

SOLUTION
Jesus Antonio Sanchez's picture

Buen dia para todos muchas gracias por la colaboracion

 

Realice el procedimiento en el CMD  y me dice que  “dbsrv11” no se reconoce como  un comando interno o externo, programa o archivo por lotes ejecutable.  ¿Qué puedo hacer ?

 

Chetan Savade's picture

Hola,

Marque esta nota en el artículo (hay un espacio después-f y "C: \ ...) Asegúrese de que ha introducido el comando correctamente al 100%.

A pesar de que en algún momento sale este error debido a un problema de sintaxis.

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<