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sem5 size

Updated: 21 May 2010 | 14 comments
panos83's picture
panos83
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This issue has been solved. See solution.

Hello.sem5 database size is exactly the same for over a month.Clients are getting their new updates through server but database size is not increasing.Is that a problem?Thank you

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AravindKM's picture
25
Sep
2009
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AravindKM

  I don't think any problem

 

I don't think any problem is present since the client is
getting proper updation

The older updates and the log files will get deleted as the
maximum value is reached (specified by you while configuring)

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

panos83's picture
25
Sep
2009
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panos83

The out.log,the out.log.old

The out.log,the out.log.old and the sem5.log have new date modified.But the sem5.db has old date.How can i check iif it has stored new things?
Thank you

shp's picture
25
Sep
2009
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shp

Whatever you are getting from

Whatever you are getting from the SEPM console is form database....
If are getting logs, clients in the console(having new date) then ur database is up2date.
If you check the database and related logs you will find latest modified dates....
 
If you have stable update and clients then your database wont change....

Regards,
Srinivas H.P.
HCL Infosystems Ltd

Prachand's picture
25
Sep
2009
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Prachand
Trusted Advisor

No there is no problem with

No there is no problem with that, logs in the data base gets purged after a specfic interval of time and the new logs take the place of the old logs and thus a balance is maintained.
If the database is growing then there is a concern., if it is not growing it means its OK

Then also just for your confirmation run the dbvalidator.bat

Title: 'How to use the Validation Tool for the Symantec Endpoint Protection Manager Database.'
Document ID: 2008050810375848
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008050810375848?Open&seg=ent

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

SOLUTION
panos83's picture
25
Sep
2009
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panos83

I had problem with database

I had problem with database size.Now it is 10gb and has stop growing.I run dbvalidator.bat and the log say that Database validation failed.Is it possible?

shp's picture
25
Sep
2009
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shp

 What is the failure error

 What is the failure error message....

Regards,
Srinivas H.P.
HCL Infosystems Ltd

panos83's picture
25
Sep
2009
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panos83

2009-09-25 14:38:03.198 INFO:

2009-09-25 14:38:03.198 INFO: *********************************************
2009-09-25 14:38:03.198 INFO: Following ids are not present in the database.
2009-09-25 14:38:03.198 INFO: *********************************************
2009-09-25 14:38:03.198 INFO: Link is broken for [2] target ids :
2009-09-25 14:38:03.198 INFO: TargetId:[1B7A1C6D0A96614F004C772040A53BAA] TargetType:[AvPolicy] ObjectTypeName:[ObjReference] ParentObjectTypeName :[SuspendedItem] Parent's TopLevelObject's GUID:[64C633930A64767F004D350075E95D2E]
2009-09-25 14:38:03.198 INFO: TargetId:[F99DAB4A0A64767F0199C53811935ADD] TargetType:[AvPolicy] ObjectTypeName:[ObjReference] ParentObjectTypeName :[SuspendedItem] Parent's TopLevelObject's GUID:[64C633930A64767F004D350075E95D2E]
2009-09-25 14:38:03.198 INFO: *********************************************
2009-09-25 14:38:03.198 INFO: Link is broken for [0] physical file ids :
2009-09-25 14:38:03.198 INFO: *********************************************
2009-09-25 14:38:03.198 INFO: Database validation failed.
2009-09-25 14:38:03.198 INFO: Finished.

thats the error

panos83's picture
26
Sep
2009
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panos83

Any help please.........

Any help please.........

Prachand's picture
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Sep
2009
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Prachand
Trusted Advisor

The database validation is

The database validation is passed but there could be Possible database corruption.

Please check the scm.server.0.log to see if there is any error

Also check the  exsecars log to see  if there are any  Update Profile Serial Number Failed! and Open File Error

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

panos83's picture
27
Sep
2009
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panos83

In scm.server.0.log  i get

In scm.server.0.log  i get this errors...

2009-09-28 02:31:09.773 SEVERE: Unknown Exception
java.sql.SQLException: Connection is closed.
 at org.apache.commons.dbcp.PoolingDataSource$PoolGuardConnectionWrapper.checkOpen(PoolingDataSource.java:174)
 at org.apache.commons.dbcp.PoolingDataSource$PoolGuardConnectionWrapper.close(PoolingDataSource.java:179)
 at com.sygate.scm.server.db.util.DatabaseUtilities.closeConnection(DatabaseUtilities.java:411)
 at com.sygate.scm.server.metadata.MetadataManager.getFile(MetadataManager.java:410)
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1070)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:595)
2009-09-28 02:31:10.086 SEVERE: Unexpected server error. in: com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler
com.sygate.scm.server.metadata.MetadataException
 at com.sygate.scm.server.metadata.MetadataManager.getFile(MetadataManager.java:412)
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1070)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:595)
com.sygate.scm.server.util.ServerException: Unexpected server error.
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1072)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

and in exsecars i get some Update Profile Serial Number Failed! and Open File Error but are very old.
So what do you think is there a problem?
with dbvalidator i get Database validation failed but you wrote that database validation is passed...

I am comfused!!!

panos83's picture
27
Sep
2009
0 Votes 0
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panos83

In scm.server.0.log  i get

In scm.server.0.log  i get this errors...

2009-09-28 02:31:09.773 SEVERE: Unknown Exception
java.sql.SQLException: Connection is closed.
 at org.apache.commons.dbcp.PoolingDataSource$PoolGuardConnectionWrapper.checkOpen(PoolingDataSource.java:174)
 at org.apache.commons.dbcp.PoolingDataSource$PoolGuardConnectionWrapper.close(PoolingDataSource.java:179)
 at com.sygate.scm.server.db.util.DatabaseUtilities.closeConnection(DatabaseUtilities.java:411)
 at com.sygate.scm.server.metadata.MetadataManager.getFile(MetadataManager.java:410)
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1070)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:595)
2009-09-28 02:31:10.086 SEVERE: Unexpected server error. in: com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler
com.sygate.scm.server.metadata.MetadataException
 at com.sygate.scm.server.metadata.MetadataManager.getFile(MetadataManager.java:412)
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1070)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
 at java.lang.Thread.run(Thread.java:595)
com.sygate.scm.server.util.ServerException: Unexpected server error.
 at com.sygate.scm.server.configmanager.ConfigManager.getFile(ConfigManager.java:1072)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUPackageContent(ConfigServerHandler.java:581)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.processLUContent(ConfigServerHandler.java:456)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.handleRequest(ConfigServerHandler.java:217)
 at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:114)
 at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:77)
 at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:82)
 at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:53)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
 at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
 at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
 at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
 at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

and in exsecars i get some Update Profile Serial Number Failed! and Open File Error but are very old.
So what do you think is there a problem?
with dbvalidator i get Database validation failed but you wrote that database validation is passed...

I am comfused!!!

Prachand's picture
28
Sep
2009
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Prachand
Trusted Advisor

The database validation is

The database validation is failed , so the database is corrupted.How many clients are there in your network .

Do you have a back up  of the database

It was a typing mistake , Please Igonore that .

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

panos83's picture
28
Sep
2009
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panos83

Backup is old and i have 300

Backup is old and i have 300 clients...But how are they updated?

panos83's picture
28
Sep
2009
0 Votes 0
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panos83

Backup is old and i have 300

Backup is old and i have 300 clients...But how are they updated?

Technical Support

Symantec.com

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