Endpoint Protection

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  • 1.  SEMP status - attention needed

    Posted Jul 10, 2011 03:19 AM

    Hi

     

    whenever I log in to SEMP I find the *security status - Attention needed*

    I get a 100% failure ratio in the following criteria 

    1. Scan Failures

    2. Intrusion Prevention Signature Update Failures

    3. Antivirus Definition Update Failures

     

    but when I go physically to the clients, I don't see anything wrong!

     

    please advise



  • 2.  RE: SEMP status - attention needed

    Posted Jul 11, 2011 10:58 AM

    Have you Refrshed the Home page?



  • 3.  RE: SEMP status - attention needed

    Posted Jul 11, 2011 12:13 PM

    Can you please collect the Exsecars logs and add it to the thread.



  • 4.  RE: SEMP status - attention needed

    Posted Jul 11, 2011 12:15 PM

    You will the logs under c:\Program files\Symantec\SEPM\Data\Inbox\Logs.

    Also under c:\Program files\Symantec\SEPM\Data\Inbox see if there are any .dat file getting collected, if yes then please deleted them and see.