Endpoint Protection

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  • 1.  semsrv

    Posted Oct 05, 2015 03:03 PM

    Hello,

    The SemSvc service stops randonmly from time to time, And I need to clear the password for semsrv log on account for it to start again.

    Any idea what's causing this and how to fix it?

    Thank you.



  • 2.  RE: semsrv
    Best Answer

    Posted Oct 05, 2015 03:05 PM

    What's the exact SEPM version?

    Enable FINEST debugging and reproduce the issue:

    http://www.symantec.com/docs/TECH102413

    Post the scm-server-0.log here for review.

    You can also run the symhelp tool on it to do error checking.

    Troubleshooting computer issues with the Symantec Help support tool



  • 3.  RE: semsrv

    Posted Oct 06, 2015 09:27 AM

    SEPM 12.1.6

    I can't reproduce the issue at will. Estimate it happens once a month.

    I will try the tool, thanks.



  • 4.  RE: semsrv

    Posted Oct 06, 2015 10:53 AM

    SymHelp showed me the error. I need to add that account as long on service. 



  • 5.  RE: semsrv

    Posted Oct 06, 2015 11:00 AM

    Awesome, glad it's fixed