SEP 11 and Win 7 Problems
Updated: 09 Oct 2010 | 4 comments
This issue has been solved. See solution.
Hello,
I am active duty AF and there we were authorized to install SEP 11 on our home computer through the home use agreement. I am having issues installing it on my computer.
HP Pavilion Notebook
AMD Turion II Dual-core M500 2.20GHz
4.00 GB RAM
228 of 284 GB remaining
Window 7 Home Premium (64-bit)
I have attempted to install it 7 or 8 times with no luck. I have tried to install Live Update, restart and then install SEP...still no luck. See attachment for more info.
MSI (s) (04:60) [22:01:04:261]: Executing op: ActionStart(Name=InstallLiveUpdate_RB.479D9157_6569_48B2_97C9_6F35A45064AC,,)
Action 22:01:04: InstallLiveUpdate_RB.479D9157_6569_48B2_97C9_6F35A45064AC.
MSI (s) (04:60) [22:01:04:266]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate_RB.479D9157_6569_48B2_97C9_6F35A45064AC,ActionType=3329,Source=BinaryData,Target=UnInstallLiveUpdate,CustomActionData=C:\Users\Shanna\AppData\Local\Temp\IWEGYTAJ\LiveUpdate\lucheck.exe)
MSI (s) (04:60) [22:01:04:270]: Executing op: ActionStart(Name=InstallLiveUpdate.479D9157_6569_48B2_97C9_6F35A45064AC,,)
Action 22:01:04: InstallLiveUpdate.479D9157_6569_48B2_97C9_6F35A45064AC.
MSI (s) (04:60) [22:01:04:274]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate.479D9157_6569_48B2_97C9_6F35A45064AC,ActionType=3073,Source=BinaryData,Target=InstallLiveUpdate,CustomActionData=C:\Users\Shanna\AppData\Local\Temp\IWEGYTAJ\LiveUpdate\lucheck.exe)
MSI (s) (04:5C) [22:01:04:278]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIA189.tmp, Entrypoint: InstallLiveUpdate
LUCA: InstallLiveUpdate enter.
LUCA: C:\Users\Shanna\AppData\Local\Temp\IWEGYTAJ\LiveUpdate\lucheck.exe
LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206
CustomAction InstallLiveUpdate.479D9157_6569_48B2_97C9_6F35A45064AC returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 22:01:35: InstallFinalize. Return value 3.
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Comments
Hi, Kindly do the
Hi,
Kindly do the following:
1. Uninstall liveupdate from add/remove programs
.
2. Delete the Liveupdate folder from C:program data/Symantec, and if present from, C:/program files(x86)/Symantec.
3. Then install SEP
-VKalani
Try this Symantec Endpoint
Try this
Symantec Endpoint Protection Client (SEP) installation fails and rolls back. Install log shows "( LUCHECK.EXE ) returned 206"
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Title: 'The installation of
Title: 'The installation of Symantec Endpoint Protection (SEP) client fails and rolls back around the point of registering with LiveUpdate'
Document ID: 2009061614434248
> Web URL: http://service1.symantec.com/support/ent-security....
In the registry,
Find
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%APPDATA%
and change it to
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%USERPROFILE%\AppData\Roaming
Install SEP client again.
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Check the following articles
Check the following articles as per the Error in the log.
Title: 'Symantec Endpoint Protection installation rolls back while upgrading'
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009110712450848?Open&seg=ent
Title: 'Windows 7 / 2008 R2 - SEP Client installation rolls back.'
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009110411364348?Open&seg=ent
Title: 'Symantec Endpoint Protection Client installation fails on LUCHECK 206'
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2010012509092648?Open&seg=ent
Thanks & Regards,
Mudit Kumar
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