Endpoint Protection

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  • 1.  SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS

    Posted Sep 30, 2009 02:32 PM
    The installation of Symantec Endpoint Protection 11 on a Windows 2008 R2 Server isn't working. As soon as it gets to the IIS component at the end of the install it will start to rollback. I will post my log below in hopes we can resolve this issue. I am installing it with a custom port of 8015.
    What I've tried:
    Uninstalling SQL Server 2005
    Uninstalling all Symantec applications
    Ran SCS Clean (although it didn't finish.. hung on dynamically genarating keys part)
    Manually deleted any program files or common folder files relating to Symantec
    Checked the registry for the Publisher key
    Reinstalled IIS from scratch


    Symantec Log:
    MSI (s) (3C:14) [14:29:21:441]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\ODBC\ODBCINST.INI\ODBC Drivers,,BinaryType=0,,)
    MSI (s) (3C:14) [14:29:21:441]: Executing op: RegAddValue(Name=Adaptive Server Anywhere 9.0,Value=Installed,)
    WriteRegistryValues: Key: \SOFTWARE\ODBC\ODBCINST.INI\ODBC Drivers, Name: Adaptive Server Anywhere 9.0, Value: Installed
    MSI (s) (3C:14) [14:29:21:457]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents,,BinaryType=0,,)
    MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\ATL80.dll[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.cat[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.manifest[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E},)
    WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\ATL80.dll[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.cat[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.manifest[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}
    MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={66332652-9C28-58B1-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.policy[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.cat[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E},)
    WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {66332652-9C28-58B1-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.policy[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.cat[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}
    MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcr80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcm80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcp80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.manifest[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\[~]{98CB24AD-52FB-DB5F
    WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcr80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcm80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcp80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.manifest[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}
    MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={63E949F6-03BC-5C40-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.policy[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.cat[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E},)
    WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.policy[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.cat[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}
    MSI (s) (3C:14) [14:29:21:457]: Executing op: ActionStart(Name=UpdateConfProperties,Description=Updating configuration,)
    Action 14:29:21: UpdateConfProperties. Updating configuration
    MSI (s) (3C:14) [14:29:21:457]: Executing op: CustomActionSchedule(Action=UpdateConfProperties,ActionType=3073,Source=BinaryData,Target=UpdateConfProperties,CustomActionData=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties|11.0.4000.2295|C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup\)
    MSI (s) (3C:78) [14:29:21:457]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIB553.tmp, Entrypoint: UpdateConfProperties
    SESM CA: UpdateConfProperties: Could not retrieve LiveUpdate install location
    CustomAction UpdateConfProperties returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 14:29:21: InstallFinalize. Return value 3.
    MSI (s) (3C:14) [14:29:21:581]: User policy value 'DisableRollback' is 0
    MSI (s) (3C:14) [14:29:21:581]: Machine policy value 'DisableRollback' is 0
    MSI (s) (3C:14) [14:29:21:628]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=993948516,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (3C:14) [14:29:21:628]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (3C:14) [14:29:21:628]: Executing op: DialogInfo(Type=1,Argument=Symantec Endpoint Protection Manager)
    MSI (s) (3C:14) [14:29:21:628]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    Action 14:29:21: Rollback. Rolling back action:
    Rollback: Updating configuration
    MSI (s) (3C:14) [14:29:21:644]: Executing op: ActionStart(Name=UpdateConfProperties,Description=Updating configuration,)
    MSI (s) (3C:14) [14:29:21:644]: Executing op: ProductInfo(ProductKey={F21BC620-4230-41D7-8505-36ED42263B35},ProductName=Symantec Endpoint Protection Manager,PackageName=Symantec Endpoint Protection Manager.msi,Language=1033,Version=184553376,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,PackageMediaPath=\SEPM\,PackageCode={3B812407-15BA-43D2-9E3A-C5B632298860},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    Rollback: Writing system registry values


    MSI (s) (3C:14) [14:29:32:720]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:32:735]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:32:735]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
    MSI (s) (3C:14) [14:29:32:735]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:32:735]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:33:141]: Entering MsiProvideAssembly. AssemblyName: policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
    MSI (s) (3C:14) [14:29:33:141]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:33:141]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:33:141]: Entering MsiProvideAssembly. AssemblyName: policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
    MSI (s) (3C:14) [14:29:33:141]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:33:141]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:33:703]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
    MSI (s) (3C:14) [14:29:33:703]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:33:703]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:33:703]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
    MSI (s) (3C:14) [14:29:33:703]: Pathbuf: 0, pcchPathBuf: 0
    MSI (s) (3C:14) [14:29:33:703]: MsiProvideAssembly is returning: 1607
    MSI (s) (3C:14) [14:29:34:295]: Note: 1: 2318 2: 
    MSI (s) (3C:14) [14:29:34:295]: No System Restore sequence number for this installation.
    MSI (s) (3C:14) [14:29:34:295]: Unlocking Server
    MSI (s) (3C:14) [14:29:34:389]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 14:29:34: INSTALL. Return value 3.
    Property(S): SEPMServicesRunning = 1
    Property(S): TAB =    
    Property(S): Preselected = 1
    Property(S): UILevel = 5
    Property(S): OriginalDatabase = D:\SEPM\Symantec Endpoint Protection Manager.msi
    Property(S): DATABASE = C:\Windows\Installer\57e91.msi
    Property(S): Privileged = 1
    Property(S): MsiRunningElevated = 1
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
    Property(S): MsiNetAssemblySupport = 2.0.50727.4927
    Property(S): Date = 9/30/2009
    Property(S): Time = 14:29:34
    Property(S): TTCSupport = 1
    Property(S): ColorBits = 32
    Property(S): TextInternalLeading = 3

    MSI (s) (3C:14) [14:29:34:498]: MainEngineThread is returning 1603
    MSI (s) (3C:7C) [14:29:34:498]: No System Restore sequence number for this installation.
    MSI (s) (3C:7C) [14:29:34:498]: User policy value 'DisableRollback' is 0
    MSI (s) (3C:7C) [14:29:34:498]: Machine policy value 'DisableRollback' is 0
    MSI (s) (3C:7C) [14:29:34:498]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (3C:7C) [14:29:34:498]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:7C) [14:29:34:498]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (3C:7C) [14:29:34:498]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (3C:7C) [14:29:34:498]: Restoring environment variables
    MSI (s) (3C:7C) [14:29:34:498]: Destroying RemoteAPI object.
    MSI (s) (3C:74) [14:29:34:498]: Custom Action Manager thread ending.
    MSI (c) (20:48) [14:29:34:498]: Back from server. Return value: 1603
    MSI (c) (20:48) [14:29:34:498]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (20:48) [14:29:34:498]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
    Action ended 14:29:34: ExecuteAction. Return value 3.
    MSI (c) (20:48) [14:29:34:498]: Doing action: SetupCompleteError
    Action 14:29:34: SetupCompleteError.
    Action start 14:29:34: SetupCompleteError.
    MSI (c) (20:48) [14:29:34:498]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetupCompleteError'
    Action 14:29:34: SetupCompleteError. Dialog created
    Action ended 14:29:35: SetupCompleteError. Return value 2.
    Action ended 14:29:35: INSTALL. Return value 3.
    MSI (c) (20:48) [14:29:35:777]: Destroying RemoteAPI object.
    MSI (c) (20:54) [14:29:35:777]: Custom Action Manager thread ending.


    Thank you in advance.

    SMAdmin


  • 2.  RE: SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS

    Posted Sep 30, 2009 02:38 PM
    UpdateConfProperties: Could not retrieve LiveUpdate install location

    Do you have liveupdate installed?
    if you do, maybe uninstall and try the installation again.


  • 3.  RE: SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS
    Best Answer

    Posted Sep 30, 2009 02:50 PM
    So its not SEP but SEPM that you are not able to install.

    install liveupdate first from
    CD1\SEPM\lusetup.exe then try installing SEPM


  • 4.  RE: SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS

    Posted Oct 01, 2009 02:15 PM
    Thank you that did work. The installation went in.. now however I am getting the cannot connect to reporting component. I check many posts and the only thing not present is the actual odbc object and driver that weren't created during install. I am using the embedded database option. Is the driver on the CD or where can I find a resource to alleviate it?

    Thanks again so much for the quick response.


  • 5.  RE: SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS



  • 6.  RE: SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS

    Posted Nov 13, 2009 11:36 AM
    Hi all!
    I am currently running Symantec Endpoint Protection 11.MR4 in a windows 2008 server. When I run the setup to upgrade the management console to Symantec Endpoint Protection 11.0 RU5 the setup does not complete, it says “rolling back” but it does not say why. The SEPM_INST.LOG file does not show any errors.
    I have uninstalled and re-install LU and still rolling back. Here is some log information.
     
    MSI (c) (54:70) [11:26:21:196]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (54:70) [11:26:21:196]: Adding new sources is allowed.
    MSI (c) (54:70) [11:26:21:196]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (c) (54:70) [11:26:21:212]: Package name extracted from package path: 'Symantec Endpoint Protection Manager.msi'
    MSI (c) (54:70) [11:26:21:212]: Package to be registered: 'Symantec Endpoint Protection Manager.msi'
    MSI (c) (54:70) [11:26:21:212]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (c) (54:70) [11:26:21:212]: Machine policy value 'DisableMsi' is 1
    MSI (c) (54:70) [11:26:21:212]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (c) (54:70) [11:26:21:212]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (54:70) [11:26:21:212]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (c) (54:70) [11:26:21:212]: Running product '{EAD22945-6D46-4073-8353-803523E9936B}' with elevated privileges: Product is assigned.
    MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM'.
    MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM'.
    MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
    MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2644'.
    MSI (c) (54:70) [11:26:21:212]: TRANSFORMS property is now:
    MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'.
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Favorites
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Documents
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Local
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Pictures
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Desktop
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (c) (54:70) [11:26:21:227]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (c) (54:70) [11:26:21:227]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (c) (54:70) [11:26:21:227]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'District Seven'.
    MSI (c) (54:70) [11:26:21:227]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Florida Department of Transportation'.
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\ss702dr\AppData\Local\Temp\2\47db8.msi'.
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\Symantec Endpoint Protection Manager.msi'.
    MSI (c) (54:70) [11:26:21:227]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\'.
    MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\'.
    MSI (c) (54:68) [11:26:21:290]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '4.05'.
    === Logging started: 11/13/2009 11:26:21 ===
    MSI (c) (54:70) [11:26:21:306]: Note: 1: 2205 2: 3: PatchPackage
    MSI (c) (54:70) [11:26:21:306]: Machine policy value 'DisableRollback' is 0
    MSI (c) (54:70) [11:26:21:306]: User policy value 'DisableRollback' is 0
    MSI (c) (54:70) [11:26:21:306]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
    MSI (c) (54:70) [11:26:21:306]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (c) (54:70) [11:26:21:306]: Doing action: INSTALL
    Action 11:26:21: INSTALL.
    Action start 11:26:21: INSTALL.
    MSI (c) (54:70) [11:26:21:321]: UI Sequence table 'InstallUISequence' is present and populated.
    MSI (c) (54:70) [11:26:21:321]: Running UISequence
    MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
    MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E
    Action 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
    Action ended 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:321]: Doing action: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E
    Action 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
    Action ended 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E
    Action 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
    Action ended 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:321]: Doing action: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E
    Action 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
    Action ended 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
    Action 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
    Action ended 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:337]: Doing action: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
    Action 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
    Action ended 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:337]: Doing action: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    Action 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
    Action ended 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:337]: Doing action: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    Action 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
    Action start 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
    Action ended 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
    MSI (c) (54:70) [11:26:21:337]: Doing action: AppSearch
    Action 11:26:21: AppSearch. Searching for installed applications
    Action start 11:26:21: AppSearch.
    AppSearch: Property: INSTALLDIR, Signature: InstallDirSig
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'D:\Program Files\Symantec\Symantec Endpoint Protection Manager\'.
    AppSearch: Property: SEPINSTALL, Signature: SEPSig
    MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Modifying SEPINSTALL property. Its current value is '1'. Its new value: '#1'.
    AppSearch: Property: SNACINSTALL, Signature: SNACSig
    AppSearch: Property: LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644, Signature: LUBin.FF07F38E_78C2_412E_B858_64488E808644
    MSI (c) (54:70) [11:26:21:352]: PROPERTY CHANGE: Adding LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644 property. Its value is 'C:\Program Files\Symantec\LiveUpdate\'.
    AppSearch: Property: IE6FOUND, Signature: sigShdocvw
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\system32\shdocvw.dll'.
    AppSearch: Property: IISROOTFOLDER, Signature: _IISROOTFOLDER
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IISROOTFOLDER property. Its value is 'C:\inetpub\wwwroot'.
    AppSearch: Property: IIS_ADSICOMPATIBILITY, Signature: IIS_ADSICompatibilitySig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ADSICOMPATIBILITY property. Its value is '#1'.
    AppSearch: Property: IIS_ASPDOTNET, Signature: IIS_ASPDOTNETSig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ASPDOTNET property. Its value is '#1'.
    AppSearch: Property: IIS_CGI, Signature: IIS_CGISig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_CGI property. Its value is '#1'.
    AppSearch: Property: IIS_ISAPIEXTENSIONS, Signature: IIS_ISAPIExtensionsSig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ISAPIEXTENSIONS property. Its value is '#1'.
    AppSearch: Property: IIS_LEGACYSCRIPTS, Signature: IIS_LegacyScriptsSig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_LEGACYSCRIPTS property. Its value is '#1'.
    AppSearch: Property: IIS_LEGACYSNAPIN, Signature: IIS_LegacySnapinSig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_LEGACYSNAPIN property. Its value is '#1'.
    AppSearch: Property: IIS_METABASE, Signature: IIS_MetabaseSig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_METABASE property. Its value is '#1'.
    AppSearch: Property: IIS_WMICOMPATIBILITY, Signature: IIS_WMICompatibilitySig
    MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_WMICOMPATIBILITY property. Its value is '#1'.
    AppSearch: Property: ISAPI_INSTALLED, Signature: _ISAPI_INSTALLED
    MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding ISAPI_INSTALLED property. Its value is 'C:\Windows\winsxs\x86_microsoft-windows-iis-isapiextensions_31bf3856ad364e35_6.0.6001.18000_none_6989772483d513d6\isapi.dll'.
    AppSearch: Property: MACHINENAME, Signature: MACHINENAMESig
    MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding MACHINENAME property. Its value is 'DOTSD7SEP'.
    AppSearch: Property: NAMECREATION83, Signature: NameCreation83Sig
    MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding NAMECREATION83 property. Its value is '#0'.
    AppSearch: Property: SAPWD, Signature: SAPWDSig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2
    AppSearch: Property: SAUSER, Signature: SAUSERSig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2
    AppSearch: Property: SEM35BLOCK, Signature: SEM35Sig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM3.5 3: 2
    AppSearch: Property: SEM40BLOCK, Signature: SEM40Sig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM4.0 3: 2
    AppSearch: Property: SEM41BLOCK, Signature: SEM41Sig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM4.1 3: 2
    AppSearch: Property: SEM50BLOCK, Signature: SEM50Sig
    MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0 3: 2
    AppSearch: Property: SESMVERSION, Signature: SPMVersionSig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0 3: 2
    AppSearch: Property: SMS35BLOCK, Signature: SMS35Sig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS3.5 3: 2
    AppSearch: Property: SMS40BLOCK, Signature: SMS40Sig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS4.0 3: 2
    AppSearch: Property: SMS40BLOCK2, Signature: SMS402Sig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SmsAdmin\SMS40Admin.html 3: 2
    AppSearch: Property: SMS41BLOCK, Signature: SMS41Sig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS4.1 3: 2
    AppSearch: Property: SMS41BLOCK2, Signature: SMS412Sig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\Sygate Management Server 4.1 3: 2
    AppSearch: Property: SPMINSTALLDIR, Signature: SPMInstallDirSig
    MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0\SyServ 3: 2
    AppSearch: Property: USEDEFAULTWEBSITE, Signature: DefaultWebSiteSig
    Action ended 11:26:31: AppSearch. Return value 1.
    MSI (c) (54:70) [11:26:31:600]: Doing action: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321
    Action 11:26:31: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Searching for installed applications
    Action start 11:26:31: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321.
    MSI (c) (54:7C) [11:26:31:632]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIA7B6.tmp, Entrypoint: checkInstallBlocksUI
    MSI (c) (54:A4) [11:26:31:632]: Cloaking enabled.
    MSI (c) (54:A4) [11:26:31:632]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (54:A4) [11:26:31:632]: Connected to service for CA interface.
    Action ended 11:26:32: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Return value 1.
    MSI (c) (54:70) [11:26:32:428]: Doing action: CheckSystemMemory
    Action 11:26:32: CheckSystemMemory.
    Action start 11:26:32: CheckSystemMemory.
    MSI (c) (54:44) [11:26:32:459]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAAF3.tmp, Entrypoint: CheckSystemMemory
    SESM CA: CheckSystemMemory Start
    MSI (c) (54!60) [11:26:32:491]: PROPERTY CHANGE: Modifying SufficientPhysicalMemory property. Its current value is '0'. Its new value: '1'.
    SESM CA: CheckSystemMemory Finish
    Action ended 11:26:32: CheckSystemMemory. Return value 1.
    MSI (c) (54:70) [11:26:32:491]: Doing action: SetSesmVersionFound
    Action 11:26:32: SetSesmVersionFound.
    Action start 11:26:32: SetSesmVersionFound.
    MSI (c) (54:B0) [11:26:32:506]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAB32.tmp, Entrypoint: SetSesmVersionFound
    SESM CA: SetSesmVersionFound Begin
    SESM CA: SESMVERSION not set
    SESM CA: SetSesmVersionFound End
    Action ended 11:26:32: SetSesmVersionFound. Return value 1.
    MSI (c) (54:70) [11:26:32:553]: Doing action: SetRebootProperty
    Action 11:26:32: SetRebootProperty.
    Action start 11:26:32: SetRebootProperty.
    MSI (c) (54:70) [11:26:32:569]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
    Action ended 11:26:32: SetRebootProperty. Return value 1.
    MSI (c) (54:70) [11:26:32:569]: Doing action: CheckSEPMRequiredServices
    Action 11:26:32: CheckSEPMRequiredServices.
    Action start 11:26:32: CheckSEPMRequiredServices.
    MSI (c) (54:48) [11:26:32:584]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAB81.tmp, Entrypoint: CheckSEPMRequiredServices
    SESM CA: CheckService:OpenService handle 1521920 W3SVC
    SESM CA: CheckService Service W3SVC is installed and running.
    SESM CA: CheckSEPMRequiredServices: All required services are installed and running.
    MSI (c) (54!98) [11:26:32:631]: PROPERTY CHANGE: Adding SEPMServicesRunning property. Its value is '1'.
    Action ended 11:26:32: CheckSEPMRequiredServices. Return value 1.
    MSI (c) (54:70) [11:26:32:631]: Doing action: preLaunchCond.87654321_4321_4321_4321_210987654321
    Action 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321. Examining launch condtions
    Action start 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321.
    MSI (c) (54:6C) [11:26:32:647]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIABC1.tmp, Entrypoint: preLaunchCond
    Action ended 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321. Return value 1.
    MSI (c) (54:70) [11:26:32:709]: Doing action: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90
    Action 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90.
    Action start 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90.
    MSI (c) (54:D8) [11:26:32:725]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC20.tmp, Entrypoint: IsRebootRequiredOSAutoUpdate
    Action ended 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1.
    MSI (c) (54:70) [11:26:32:772]: Doing action: LaunchConditions
    Action 11:26:32: LaunchConditions. Evaluating launch conditions
    Action start 11:26:32: LaunchConditions.
    Action ended 11:26:32: LaunchConditions. Return value 1.
    MSI (c) (54:70) [11:26:32:772]: Doing action: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90
    Action 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90.
    Action start 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90.
    MSI (c) (54:4C) [11:26:32:788]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC50.tmp, Entrypoint: DetectHighContrast
    ADMINMOVEFILES: DetectHighContrast: Start
    ADMINMOVEFILES: DetectHighContrast: Finish
    Action ended 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1.
    MSI (c) (54:70) [11:26:32:819]: Skipping action: LockoutLU.FF07F38E_78C2_412E_B858_64488E808644 (condition is false)
    MSI (c) (54:70) [11:26:32:819]: Doing action: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644
    Action 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644.
    Action start 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644.
    MSI (c) (54:F0) [11:26:32:834]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC8F.tmp, Entrypoint: CheckForRunningLU
    LUCA: UILevel = 5 (5)
    LUCA(1782): error=2 GetLastError=2
    LUCA(1782): error=2 GetLastError=2
    LUCA(1782): error=2 GetLastError=2
    LUCA(1782): error=2 GetLastError=2
    LUCA: CheckForRunningLU: Failed to open LU mutex, can not check for running LU.
    Action ended 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644. Return value 1.
    MSI (c) (54:70) [11:26:32:881]: Doing action: SetupInitialization
    Action 11:26:32: SetupInitialization.
    Action start 11:26:32: SetupInitialization.
    Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Action 11:26:32: SetupInitialization. Dialog created
    Action ended 11:26:32: SetupInitialization. Return value 1.
    MSI (c) (54:70) [11:26:32:959]: Doing action: FindRelatedProducts
    Action 11:26:32: FindRelatedProducts. Searching for related applications
    Action start 11:26:32: FindRelatedProducts.
    FindRelatedProducts: Found application: {F21BC620-4230-41D7-8505-36ED42263B35}
    MSI (c) (54:70) [11:26:32:959]: PROPERTY CHANGE: Adding OLDERFOUND property. Its value is '{F21BC620-4230-41D7-8505-36ED42263B35}'.
    MSI (c) (54:70) [11:26:32:959]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{F21BC620-4230-41D7-8505-36ED42263B35}'.
    Action ended 11:26:32: FindRelatedProducts. Return value 1.
    MSI (c) (54:70) [11:26:32:959]: Skipping action: DowngradeError (condition is false)
    MSI (c) (54:70) [11:26:32:959]: Doing action: IsSourceDirAtRoot
    Action 11:26:32: IsSourceDirAtRoot.
    Action start 11:26:32: IsSourceDirAtRoot.
    MSI (c) (54:9C) [11:26:32:975]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAD0D.tmp, Entrypoint: IsSourceDirAtRoot
    ADMINMOVEFILES: SourceDir=C:\Users\ss702dr\Desktop\CD1\SEPM\
    Action ended 11:26:33: IsSourceDirAtRoot. Return value 1.
    MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySCFClientError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySEMError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySMSError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacyCOHError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacyNCOError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: ReportServerError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Skipping action: SourceDirIsAtRootError (condition is false)
    MSI (c) (54:70) [11:26:33:022]: Doing action: DetectDefaultWebSite
    Action 11:26:33: DetectDefaultWebSite.
    Action start 11:26:33: DetectDefaultWebSite.
    MSI (c) (54:80) [11:26:33:037]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAD4D.tmp, Entrypoint: DetectDefaultWebSite
    SESM CA: DetectDefaultWebSite Start
    SESM CA: Default Web Site found
    MSI (c) (54:50) [11:26:33:428]: PROPERTY CHANGE: Adding DefaultWebSiteFound property. Its value is '1'.
    SESM CA: DetectDefaultWebSite End
    Action ended 11:26:33: DetectDefaultWebSite. Return value 1.
    MSI (c) (54:70) [11:26:33:428]: Skipping action: CCPSearch (condition is false)
    MSI (c) (54:70) [11:26:33:428]: Skipping action: RMCCPSearch (condition is false)
    MSI (c) (54:70) [11:26:33:428]: Doing action: ValidateProductID
    Action 11:26:33: ValidateProductID.
    Action start 11:26:33: ValidateProductID.
    Action ended 11:26:33: ValidateProductID. Return value 1.
    MSI (c) (54:70) [11:26:33:428]: Doing action: CostInitialize
    Action 11:26:33: CostInitialize. Computing space requirements
    Action start 11:26:33: CostInitialize.
    MSI (c) (54:70) [11:26:33:428]: Machine policy value 'MaxPatchCacheSize' is 10
    MSI (c) (54:70) [11:26:33:459]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (c) (54:70) [11:26:33:475]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    Action ended 11:26:33: CostInitialize. Return value 1.
    MSI (c) (54:70) [11:26:33:475]: Doing action: FileCost
    Action 11:26:33: FileCost. Computing space requirements
    Action start 11:26:33: FileCost.
    MSI (c) (54:70) [11:26:33:506]: Note: 1: 2262 2: Extension 3: -2147287038
    Action ended 11:26:33: FileCost. Return value 1.
    MSI (c) (54:70) [11:26:33:522]: Doing action: IsolateComponents
    Action 11:26:33: IsolateComponents.
    Action start 11:26:33: IsolateComponents.
    Action ended 11:26:33: IsolateComponents. Return value 0.
    MSI (c) (54:70) [11:26:33:522]: Doing action: setUserProfileNT
    Action 11:26:33: setUserProfileNT.
    Action start 11:26:33: setUserProfileNT.
    MSI (c) (54:70) [11:26:33:522]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\ss702dr'.
    Action ended 11:26:33: setUserProfileNT. Return value 1.
    MSI (c) (54:70) [11:26:33:522]: Skipping action: SetAllUsersProfileNT (condition is false)
    MSI (c) (54:70) [11:26:33:522]: Doing action: setAllUsersProfile2K
    Action 11:26:33: setAllUsersProfile2K.
    Action start 11:26:33: setAllUsersProfile2K.
    MSI (c) (54:70) [11:26:33:522]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
    Action ended 11:26:33: setAllUsersProfile2K. Return value 1.
    MSI (c) (54:70) [11:26:33:522]: Doing action: ResolveSource
    Action 11:26:33: ResolveSource.
    Action start 11:26:33: ResolveSource.
    MSI (c) (54:70) [11:26:33:537]: Resolving source.
    MSI (c) (54:70) [11:26:33:537]: Resolving source to launched-from source.
    MSI (c) (54:70) [11:26:33:537]: Setting launched-from source as last-used.
    MSI (c) (54:70) [11:26:33:537]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{EAD22945-6D46-4073-8353-803523E9936B}'.
    MSI (c) (54:70) [11:26:33:537]: SOURCEDIR ==> C:\Users\ss702dr\Desktop\CD1\SEPM\
    MSI (c) (54:70) [11:26:33:537]: SOURCEDIR product ==> {EAD22945-6D46-4073-8353-803523E9936B}
    MSI (c) (54:70) [11:26:33:537]: Determining source type
    MSI (c) (54:70) [11:26:33:537]: Source type from package 'Symantec Endpoint Protection Manager.msi': 0
    MSI (c) (54:70) [11:26:33:537]: Source path resolution complete. Dumping Directory table...
    Any clues?
    Ray