SEP 11 install rolls back on Windows Server 2008 R2 when configuring IIS

This issue has been solved. See solution.
SMAdmin's picture
SMAdmin
September 30th, 2009

The installation of Symantec Endpoint Protection 11 on a Windows 2008 R2 Server isn't working. As soon as it gets to the IIS component at the end of the install it will start to rollback. I will post my log below in hopes we can resolve this issue. I am installing it with a custom port of 8015.
What I've tried:
Uninstalling SQL Server 2005
Uninstalling all Symantec applications
Ran SCS Clean (although it didn't finish.. hung on dynamically genarating keys part)
Manually deleted any program files or common folder files relating to Symantec
Checked the registry for the Publisher key
Reinstalled IIS from scratch

Symantec Log:
MSI (s) (3C:14) [14:29:21:441]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\ODBC\ODBCINST.INI\ODBC Drivers,,BinaryType=0,,)
MSI (s) (3C:14) [14:29:21:441]: Executing op: RegAddValue(Name=Adaptive Server Anywhere 9.0,Value=Installed,)
WriteRegistryValues: Key: \SOFTWARE\ODBC\ODBCINST.INI\ODBC Drivers, Name: Adaptive Server Anywhere 9.0, Value: Installed
MSI (s) (3C:14) [14:29:21:457]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents,,BinaryType=0,,)
MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\ATL80.dll[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.cat[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.manifest[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E},)
WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\ATL80.dll[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.cat[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474.manifest[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c\[~]{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}
MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={66332652-9C28-58B1-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.policy[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.cat[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E},)
WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {66332652-9C28-58B1-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.policy[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\\8.0.50727.762.cat[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d\[~]{66332652-9C28-58B1-A01F-C8B3B9A1E18E}
MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcr80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcm80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcp80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.manifest[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\[~]{98CB24AD-52FB-DB5F
WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcr80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcm80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\msvcp80.dll[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.manifest[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\[~]{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}
MSI (s) (3C:14) [14:29:21:457]: Executing op: RegAddValue(Name={63E949F6-03BC-5C40-A01F-C8B3B9A1E18E},Value=C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.policy[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.cat[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E},)
WriteRegistryValues: Key: \Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents, Name: {63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}, Value: C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.policy[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\\8.0.50727.762.cat[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}[~]C:\Windows\winsxs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41\[~]{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}
MSI (s) (3C:14) [14:29:21:457]: Executing op: ActionStart(Name=UpdateConfProperties,Description=Updating configuration,)
Action 14:29:21: UpdateConfProperties. Updating configuration
MSI (s) (3C:14) [14:29:21:457]: Executing op: CustomActionSchedule(Action=UpdateConfProperties,ActionType=3073,Source=BinaryData,Target=UpdateConfProperties,CustomActionData=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties|11.0.4000.2295|C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup\)
MSI (s) (3C:78) [14:29:21:457]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIB553.tmp, Entrypoint: UpdateConfProperties
SESM CA: UpdateConfProperties: Could not retrieve LiveUpdate install location
CustomAction UpdateConfProperties returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:29:21: InstallFinalize. Return value 3.
MSI (s) (3C:14) [14:29:21:581]: User policy value 'DisableRollback' is 0
MSI (s) (3C:14) [14:29:21:581]: Machine policy value 'DisableRollback' is 0
MSI (s) (3C:14) [14:29:21:628]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=993948516,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (3C:14) [14:29:21:628]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (3C:14) [14:29:21:628]: Executing op: DialogInfo(Type=1,Argument=Symantec Endpoint Protection Manager)
MSI (s) (3C:14) [14:29:21:628]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 14:29:21: Rollback. Rolling back action:
Rollback: Updating configuration
MSI (s) (3C:14) [14:29:21:644]: Executing op: ActionStart(Name=UpdateConfProperties,Description=Updating configuration,)
MSI (s) (3C:14) [14:29:21:644]: Executing op: ProductInfo(ProductKey={F21BC620-4230-41D7-8505-36ED42263B35},ProductName=Symantec Endpoint Protection Manager,PackageName=Symantec Endpoint Protection Manager.msi,Language=1033,Version=184553376,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,PackageMediaPath=\SEPM\,PackageCode={3B812407-15BA-43D2-9E3A-C5B632298860},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
Rollback: Writing system registry values

MSI (s) (3C:14) [14:29:32:720]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:32:735]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:32:735]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (3C:14) [14:29:32:735]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:32:735]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:33:141]: Entering MsiProvideAssembly. AssemblyName: policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (3C:14) [14:29:33:141]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:33:141]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:33:141]: Entering MsiProvideAssembly. AssemblyName: policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (3C:14) [14:29:33:141]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:33:141]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:33:703]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (3C:14) [14:29:33:703]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:33:703]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:33:703]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (3C:14) [14:29:33:703]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (3C:14) [14:29:33:703]: MsiProvideAssembly is returning: 1607
MSI (s) (3C:14) [14:29:34:295]: Note: 1: 2318 2: 
MSI (s) (3C:14) [14:29:34:295]: No System Restore sequence number for this installation.
MSI (s) (3C:14) [14:29:34:295]: Unlocking Server
MSI (s) (3C:14) [14:29:34:389]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 14:29:34: INSTALL. Return value 3.
Property(S): SEPMServicesRunning = 1
Property(S): TAB =    
Property(S): Preselected = 1
Property(S): UILevel = 5
Property(S): OriginalDatabase = D:\SEPM\Symantec Endpoint Protection Manager.msi
Property(S): DATABASE = C:\Windows\Installer\57e91.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): MsiNetAssemblySupport = 2.0.50727.4927
Property(S): Date = 9/30/2009
Property(S): Time = 14:29:34
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3

MSI (s) (3C:14) [14:29:34:498]: MainEngineThread is returning 1603
MSI (s) (3C:7C) [14:29:34:498]: No System Restore sequence number for this installation.
MSI (s) (3C:7C) [14:29:34:498]: User policy value 'DisableRollback' is 0
MSI (s) (3C:7C) [14:29:34:498]: Machine policy value 'DisableRollback' is 0
MSI (s) (3C:7C) [14:29:34:498]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (3C:7C) [14:29:34:498]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (3C:7C) [14:29:34:498]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (3C:7C) [14:29:34:498]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (3C:7C) [14:29:34:498]: Restoring environment variables
MSI (s) (3C:7C) [14:29:34:498]: Destroying RemoteAPI object.
MSI (s) (3C:74) [14:29:34:498]: Custom Action Manager thread ending.
MSI (c) (20:48) [14:29:34:498]: Back from server. Return value: 1603
MSI (c) (20:48) [14:29:34:498]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (20:48) [14:29:34:498]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 14:29:34: ExecuteAction. Return value 3.
MSI (c) (20:48) [14:29:34:498]: Doing action: SetupCompleteError
Action 14:29:34: SetupCompleteError.
Action start 14:29:34: SetupCompleteError.
MSI (c) (20:48) [14:29:34:498]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetupCompleteError'
Action 14:29:34: SetupCompleteError. Dialog created
Action ended 14:29:35: SetupCompleteError. Return value 2.
Action ended 14:29:35: INSTALL. Return value 3.
MSI (c) (20:48) [14:29:35:777]: Destroying RemoteAPI object.
MSI (c) (20:54) [14:29:35:777]: Custom Action Manager thread ending.

Thank you in advance.

SMAdmin

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0 votes
bjohn's picture
bjohn
8 weeks 8 hours ago

UpdateConfProperties: Could

UpdateConfProperties: Could not retrieve LiveUpdate install location

Do you have liveupdate installed?
if you do, maybe uninstall and try the installation again.

0 votes
Vikram Kumar-SAV to SEP's picture
Vikram Kumar-SAV to SEP
8 weeks 8 hours ago

So its not SEP but SEPM that

Solution

So its not SEP but SEPM that you are not able to install.

install liveupdate first from
CD1\SEPM\lusetup.exe then try installing SEPM

Celebrating 2 years as a community member....

0 votes
SOLUTION
SMAdmin's picture
SMAdmin
7 weeks 6 days ago

Thank you that did work. The

Thank you that did work. The installation went in.. now however I am getting the cannot connect to reporting component. I check many posts and the only thing not present is the actual odbc object and driver that weren't created during install. I am using the embedded database option. Is the driver on the CD or where can I find a resource to alleviate it?

Thanks again so much for the quick response.

0 votes
Vikram Kumar-SAV to SEP's picture
Vikram Kumar-SAV to SEP
7 weeks 3 days ago

https://www-secure.symantec.c

https://www-secure.symantec.com/connect/blogs/odbc-connectiondsn 

Celebrating 2 years as a community member....

0 votes
dca2r's picture
dca2r
1 week 5 days ago

Hi all! I am currently

Hi all!
I am currently running Symantec Endpoint Protection 11.MR4 in a windows 2008 server. When I run the setup to upgrade the management console to Symantec Endpoint Protection 11.0 RU5 the setup does not complete, it says “rolling back” but it does not say why. The SEPM_INST.LOG file does not show any errors.
I have uninstalled and re-install LU and still rolling back. Here is some log information.
 
MSI (c) (54:70) [11:26:21:196]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (54:70) [11:26:21:196]: Adding new sources is allowed.
MSI (c) (54:70) [11:26:21:196]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (54:70) [11:26:21:212]: Package name extracted from package path: 'Symantec Endpoint Protection Manager.msi'
MSI (c) (54:70) [11:26:21:212]: Package to be registered: 'Symantec Endpoint Protection Manager.msi'
MSI (c) (54:70) [11:26:21:212]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (54:70) [11:26:21:212]: Machine policy value 'DisableMsi' is 1
MSI (c) (54:70) [11:26:21:212]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (54:70) [11:26:21:212]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (54:70) [11:26:21:212]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (54:70) [11:26:21:212]: Running product '{EAD22945-6D46-4073-8353-803523E9936B}' with elevated privileges: Product is assigned.
MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM'.
MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM'.
MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2644'.
MSI (c) (54:70) [11:26:21:212]: TRANSFORMS property is now:
MSI (c) (54:70) [11:26:21:212]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'.
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Favorites
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Documents
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Local
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Pictures
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Users\ss702dr\Desktop
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (54:70) [11:26:21:212]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (54:70) [11:26:21:227]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (54:70) [11:26:21:227]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (54:70) [11:26:21:227]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'District Seven'.
MSI (c) (54:70) [11:26:21:227]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Florida Department of Transportation'.
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\ss702dr\AppData\Local\Temp\2\47db8.msi'.
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\Symantec Endpoint Protection Manager.msi'.
MSI (c) (54:70) [11:26:21:227]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\'.
MSI (c) (54:70) [11:26:21:227]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\ss702dr\Desktop\CD1\SEPM\'.
MSI (c) (54:68) [11:26:21:290]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '4.05'.
=== Logging started: 11/13/2009 11:26:21 ===
MSI (c) (54:70) [11:26:21:306]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (54:70) [11:26:21:306]: Machine policy value 'DisableRollback' is 0
MSI (c) (54:70) [11:26:21:306]: User policy value 'DisableRollback' is 0
MSI (c) (54:70) [11:26:21:306]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (54:70) [11:26:21:306]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (54:70) [11:26:21:306]: Doing action: INSTALL
Action 11:26:21: INSTALL.
Action start 11:26:21: INSTALL.
MSI (c) (54:70) [11:26:21:321]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (54:70) [11:26:21:321]: Running UISequence
MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E
Action 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
Action ended 11:26:21: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:321]: Doing action: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E
Action 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
Action ended 11:26:21: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E
Action 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
Action ended 11:26:21: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:321]: Doing action: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E
Action 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:321]: PROPERTY CHANGE: Adding SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
Action ended 11:26:21: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:321]: Doing action: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
Action 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action start 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
Action ended 11:26:21: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:337]: Doing action: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
Action 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action start 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
Action ended 11:26:21: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:337]: Doing action: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
Action 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action start 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'.
Action ended 11:26:21: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:337]: Doing action: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
Action 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action start 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'.
Action ended 11:26:21: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
MSI (c) (54:70) [11:26:21:337]: Doing action: AppSearch
Action 11:26:21: AppSearch. Searching for installed applications
Action start 11:26:21: AppSearch.
AppSearch: Property: INSTALLDIR, Signature: InstallDirSig
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'D:\Program Files\Symantec\Symantec Endpoint Protection Manager\'.
AppSearch: Property: SEPINSTALL, Signature: SEPSig
MSI (c) (54:70) [11:26:21:337]: PROPERTY CHANGE: Modifying SEPINSTALL property. Its current value is '1'. Its new value: '#1'.
AppSearch: Property: SNACINSTALL, Signature: SNACSig
AppSearch: Property: LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644, Signature: LUBin.FF07F38E_78C2_412E_B858_64488E808644
MSI (c) (54:70) [11:26:21:352]: PROPERTY CHANGE: Adding LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644 property. Its value is 'C:\Program Files\Symantec\LiveUpdate\'.
AppSearch: Property: IE6FOUND, Signature: sigShdocvw
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\system32\shdocvw.dll'.
AppSearch: Property: IISROOTFOLDER, Signature: _IISROOTFOLDER
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IISROOTFOLDER property. Its value is 'C:\inetpub\wwwroot'.
AppSearch: Property: IIS_ADSICOMPATIBILITY, Signature: IIS_ADSICompatibilitySig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ADSICOMPATIBILITY property. Its value is '#1'.
AppSearch: Property: IIS_ASPDOTNET, Signature: IIS_ASPDOTNETSig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ASPDOTNET property. Its value is '#1'.
AppSearch: Property: IIS_CGI, Signature: IIS_CGISig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_CGI property. Its value is '#1'.
AppSearch: Property: IIS_ISAPIEXTENSIONS, Signature: IIS_ISAPIExtensionsSig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_ISAPIEXTENSIONS property. Its value is '#1'.
AppSearch: Property: IIS_LEGACYSCRIPTS, Signature: IIS_LegacyScriptsSig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_LEGACYSCRIPTS property. Its value is '#1'.
AppSearch: Property: IIS_LEGACYSNAPIN, Signature: IIS_LegacySnapinSig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_LEGACYSNAPIN property. Its value is '#1'.
AppSearch: Property: IIS_METABASE, Signature: IIS_MetabaseSig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_METABASE property. Its value is '#1'.
AppSearch: Property: IIS_WMICOMPATIBILITY, Signature: IIS_WMICompatibilitySig
MSI (c) (54:70) [11:26:21:384]: PROPERTY CHANGE: Adding IIS_WMICOMPATIBILITY property. Its value is '#1'.
AppSearch: Property: ISAPI_INSTALLED, Signature: _ISAPI_INSTALLED
MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding ISAPI_INSTALLED property. Its value is 'C:\Windows\winsxs\x86_microsoft-windows-iis-isapiextensions_31bf3856ad364e35_6.0.6001.18000_none_6989772483d513d6\isapi.dll'.
AppSearch: Property: MACHINENAME, Signature: MACHINENAMESig
MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding MACHINENAME property. Its value is 'DOTSD7SEP'.
AppSearch: Property: NAMECREATION83, Signature: NameCreation83Sig
MSI (c) (54:70) [11:26:31:585]: PROPERTY CHANGE: Adding NAMECREATION83 property. Its value is '#0'.
AppSearch: Property: SAPWD, Signature: SAPWDSig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2
AppSearch: Property: SAUSER, Signature: SAUSERSig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2
AppSearch: Property: SEM35BLOCK, Signature: SEM35Sig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM3.5 3: 2
AppSearch: Property: SEM40BLOCK, Signature: SEM40Sig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM4.0 3: 2
AppSearch: Property: SEM41BLOCK, Signature: SEM41Sig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM4.1 3: 2
AppSearch: Property: SEM50BLOCK, Signature: SEM50Sig
MSI (c) (54:70) [11:26:31:585]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0 3: 2
AppSearch: Property: SESMVERSION, Signature: SPMVersionSig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0 3: 2
AppSearch: Property: SMS35BLOCK, Signature: SMS35Sig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS3.5 3: 2
AppSearch: Property: SMS40BLOCK, Signature: SMS40Sig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS4.0 3: 2
AppSearch: Property: SMS40BLOCK2, Signature: SMS402Sig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SmsAdmin\SMS40Admin.html 3: 2
AppSearch: Property: SMS41BLOCK, Signature: SMS41Sig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SMS4.1 3: 2
AppSearch: Property: SMS41BLOCK2, Signature: SMS412Sig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\Sygate Management Server 4.1 3: 2
AppSearch: Property: SPMINSTALLDIR, Signature: SPMInstallDirSig
MSI (c) (54:70) [11:26:31:600]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate\SEM5.0\SyServ 3: 2
AppSearch: Property: USEDEFAULTWEBSITE, Signature: DefaultWebSiteSig
Action ended 11:26:31: AppSearch. Return value 1.
MSI (c) (54:70) [11:26:31:600]: Doing action: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321
Action 11:26:31: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Searching for installed applications
Action start 11:26:31: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321.
MSI (c) (54:7C) [11:26:31:632]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIA7B6.tmp, Entrypoint: checkInstallBlocksUI
MSI (c) (54:A4) [11:26:31:632]: Cloaking enabled.
MSI (c) (54:A4) [11:26:31:632]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (54:A4) [11:26:31:632]: Connected to service for CA interface.
Action ended 11:26:32: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Return value 1.
MSI (c) (54:70) [11:26:32:428]: Doing action: CheckSystemMemory
Action 11:26:32: CheckSystemMemory.
Action start 11:26:32: CheckSystemMemory.
MSI (c) (54:44) [11:26:32:459]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAAF3.tmp, Entrypoint: CheckSystemMemory
SESM CA: CheckSystemMemory Start
MSI (c) (54!60) [11:26:32:491]: PROPERTY CHANGE: Modifying SufficientPhysicalMemory property. Its current value is '0'. Its new value: '1'.
SESM CA: CheckSystemMemory Finish
Action ended 11:26:32: CheckSystemMemory. Return value 1.
MSI (c) (54:70) [11:26:32:491]: Doing action: SetSesmVersionFound
Action 11:26:32: SetSesmVersionFound.
Action start 11:26:32: SetSesmVersionFound.
MSI (c) (54:B0) [11:26:32:506]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAB32.tmp, Entrypoint: SetSesmVersionFound
SESM CA: SetSesmVersionFound Begin
SESM CA: SESMVERSION not set
SESM CA: SetSesmVersionFound End
Action ended 11:26:32: SetSesmVersionFound. Return value 1.
MSI (c) (54:70) [11:26:32:553]: Doing action: SetRebootProperty
Action 11:26:32: SetRebootProperty.
Action start 11:26:32: SetRebootProperty.
MSI (c) (54:70) [11:26:32:569]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
Action ended 11:26:32: SetRebootProperty. Return value 1.
MSI (c) (54:70) [11:26:32:569]: Doing action: CheckSEPMRequiredServices
Action 11:26:32: CheckSEPMRequiredServices.
Action start 11:26:32: CheckSEPMRequiredServices.
MSI (c) (54:48) [11:26:32:584]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAB81.tmp, Entrypoint: CheckSEPMRequiredServices
SESM CA: CheckService:OpenService handle 1521920 W3SVC
SESM CA: CheckService Service W3SVC is installed and running.
SESM CA: CheckSEPMRequiredServices: All required services are installed and running.
MSI (c) (54!98) [11:26:32:631]: PROPERTY CHANGE: Adding SEPMServicesRunning property. Its value is '1'.
Action ended 11:26:32: CheckSEPMRequiredServices. Return value 1.
MSI (c) (54:70) [11:26:32:631]: Doing action: preLaunchCond.87654321_4321_4321_4321_210987654321
Action 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321. Examining launch condtions
Action start 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321.
MSI (c) (54:6C) [11:26:32:647]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIABC1.tmp, Entrypoint: preLaunchCond
Action ended 11:26:32: preLaunchCond.87654321_4321_4321_4321_210987654321. Return value 1.
MSI (c) (54:70) [11:26:32:709]: Doing action: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90
Action 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90.
Action start 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90.
MSI (c) (54:D8) [11:26:32:725]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC20.tmp, Entrypoint: IsRebootRequiredOSAutoUpdate
Action ended 11:26:32: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1.
MSI (c) (54:70) [11:26:32:772]: Doing action: LaunchConditions
Action 11:26:32: LaunchConditions. Evaluating launch conditions
Action start 11:26:32: LaunchConditions.
Action ended 11:26:32: LaunchConditions. Return value 1.
MSI (c) (54:70) [11:26:32:772]: Doing action: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90
Action 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90.
Action start 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90.
MSI (c) (54:4C) [11:26:32:788]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC50.tmp, Entrypoint: DetectHighContrast
ADMINMOVEFILES: DetectHighContrast: Start
ADMINMOVEFILES: DetectHighContrast: Finish
Action ended 11:26:32: DetectHighContrast.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1.
MSI (c) (54:70) [11:26:32:819]: Skipping action: LockoutLU.FF07F38E_78C2_412E_B858_64488E808644 (condition is false)
MSI (c) (54:70) [11:26:32:819]: Doing action: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644
Action 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644.
Action start 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644.
MSI (c) (54:F0) [11:26:32:834]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAC8F.tmp, Entrypoint: CheckForRunningLU
LUCA: UILevel = 5 (5)
LUCA(1782): error=2 GetLastError=2
LUCA(1782): error=2 GetLastError=2
LUCA(1782): error=2 GetLastError=2
LUCA(1782): error=2 GetLastError=2
LUCA: CheckForRunningLU: Failed to open LU mutex, can not check for running LU.
Action ended 11:26:32: CheckForRunningLU.FF07F38E_78C2_412E_B858_64488E808644. Return value 1.
MSI (c) (54:70) [11:26:32:881]: Doing action: SetupInitialization
Action 11:26:32: SetupInitialization.
Action start 11:26:32: SetupInitialization.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action 11:26:32: SetupInitialization. Dialog created
Action ended 11:26:32: SetupInitialization. Return value 1.
MSI (c) (54:70) [11:26:32:959]: Doing action: FindRelatedProducts
Action 11:26:32: FindRelatedProducts. Searching for related applications
Action start 11:26:32: FindRelatedProducts.
FindRelatedProducts: Found application: {F21BC620-4230-41D7-8505-36ED42263B35}
MSI (c) (54:70) [11:26:32:959]: PROPERTY CHANGE: Adding OLDERFOUND property. Its value is '{F21BC620-4230-41D7-8505-36ED42263B35}'.
MSI (c) (54:70) [11:26:32:959]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{F21BC620-4230-41D7-8505-36ED42263B35}'.
Action ended 11:26:32: FindRelatedProducts. Return value 1.
MSI (c) (54:70) [11:26:32:959]: Skipping action: DowngradeError (condition is false)
MSI (c) (54:70) [11:26:32:959]: Doing action: IsSourceDirAtRoot
Action 11:26:32: IsSourceDirAtRoot.
Action start 11:26:32: IsSourceDirAtRoot.
MSI (c) (54:9C) [11:26:32:975]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAD0D.tmp, Entrypoint: IsSourceDirAtRoot
ADMINMOVEFILES: SourceDir=C:\Users\ss702dr\Desktop\CD1\SEPM\
Action ended 11:26:33: IsSourceDirAtRoot. Return value 1.
MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySCFClientError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySEMError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacySMSError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacyCOHError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: LegacyNCOError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: ReportServerError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Skipping action: SourceDirIsAtRootError (condition is false)
MSI (c) (54:70) [11:26:33:022]: Doing action: DetectDefaultWebSite
Action 11:26:33: DetectDefaultWebSite.
Action start 11:26:33: DetectDefaultWebSite.
MSI (c) (54:80) [11:26:33:037]: Invoking remote custom action. DLL: C:\Users\ss702dr\AppData\Local\Temp\2\MSIAD4D.tmp, Entrypoint: DetectDefaultWebSite
SESM CA: DetectDefaultWebSite Start
SESM CA: Default Web Site found
MSI (c) (54:50) [11:26:33:428]: PROPERTY CHANGE: Adding DefaultWebSiteFound property. Its value is '1'.
SESM CA: DetectDefaultWebSite End
Action ended 11:26:33: DetectDefaultWebSite. Return value 1.
MSI (c) (54:70) [11:26:33:428]: Skipping action: CCPSearch (condition is false)
MSI (c) (54:70) [11:26:33:428]: Skipping action: RMCCPSearch (condition is false)
MSI (c) (54:70) [11:26:33:428]: Doing action: ValidateProductID
Action 11:26:33: ValidateProductID.
Action start 11:26:33: ValidateProductID.
Action ended 11:26:33: ValidateProductID. Return value 1.
MSI (c) (54:70) [11:26:33:428]: Doing action: CostInitialize
Action 11:26:33: CostInitialize. Computing space requirements
Action start 11:26:33: CostInitialize.
MSI (c) (54:70) [11:26:33:428]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (54:70) [11:26:33:459]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (54:70) [11:26:33:475]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 11:26:33: CostInitialize. Return value 1.
MSI (c) (54:70) [11:26:33:475]: Doing action: FileCost
Action 11:26:33: FileCost. Computing space requirements
Action start 11:26:33: FileCost.
MSI (c) (54:70) [11:26:33:506]: Note: 1: 2262 2: Extension 3: -2147287038
Action ended 11:26:33: FileCost. Return value 1.
MSI (c) (54:70) [11:26:33:522]: Doing action: IsolateComponents
Action 11:26:33: IsolateComponents.
Action start 11:26:33: IsolateComponents.
Action ended 11:26:33: IsolateComponents. Return value 0.
MSI (c) (54:70) [11:26:33:522]: Doing action: setUserProfileNT
Action 11:26:33: setUserProfileNT.
Action start 11:26:33: setUserProfileNT.
MSI (c) (54:70) [11:26:33:522]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\ss702dr'.
Action ended 11:26:33: setUserProfileNT. Return value 1.
MSI (c) (54:70) [11:26:33:522]: Skipping action: SetAllUsersProfileNT (condition is false)
MSI (c) (54:70) [11:26:33:522]: Doing action: setAllUsersProfile2K
Action 11:26:33: setAllUsersProfile2K.
Action start 11:26:33: setAllUsersProfile2K.
MSI (c) (54:70) [11:26:33:522]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
Action ended 11:26:33: setAllUsersProfile2K. Return value 1.
MSI (c) (54:70) [11:26:33:522]: Doing action: ResolveSource
Action 11:26:33: ResolveSource.
Action start 11:26:33: ResolveSource.
MSI (c) (54:70) [11:26:33:537]: Resolving source.
MSI (c) (54:70) [11:26:33:537]: Resolving source to launched-from source.
MSI (c) (54:70) [11:26:33:537]: Setting launched-from source as last-used.
MSI (c) (54:70) [11:26:33:537]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{EAD22945-6D46-4073-8353-803523E9936B}'.
MSI (c) (54:70) [11:26:33:537]: SOURCEDIR ==> C:\Users\ss702dr\Desktop\CD1\SEPM\
MSI (c) (54:70) [11:26:33:537]: SOURCEDIR product ==> {EAD22945-6D46-4073-8353-803523E9936B}
MSI (c) (54:70) [11:26:33:537]: Determining source type
MSI (c) (54:70) [11:26:33:537]: Source type from package 'Symantec Endpoint Protection Manager.msi': 0
MSI (c) (54:70) [11:26:33:537]: Source path resolution complete. Dumping Directory table...
Any clues?
Ray
 
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