Endpoint Protection

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  • 1.  SEP 11 MR4 and internet browser issues

    Posted Apr 03, 2009 04:14 PM

    My network is currently on SAV 10 and running well. I have been testing SEP 11 on a few unmanaged PC's to get a feel for how well the stand alone client preforms. There were definite logon speed issues with SEP 11 MR1-3 but I notice that seemed fixed with MR4 and I was about ready to deploy on a larger scale and then I noticed some strange IE browser issues. 
    While on IE 7 I noticed one day that all my function buttons in GMail were stacked vertically instead of horizontally. I was trouble shooting that issue when I browsed to Yahoo.com and it said that I wasn't using a supported browser. Hmm.. I figured I try Firefox and that worked fine. But since my corp browser is IE I had to find resolution. Next I said what the heck and installed IE8. No luck. I've been working on this issue for a couple weeks trying various things when another forum said that MS released a patch that solved their issue. I went to windows update and the update site said my PC was a Mac.  "Damn... How'd I do that."  Anyway, quick ending here I decided to disable SEP and boom... Everything was back to normal. Gmail, yahoo and Windows update. Playing with the services it seems to be the "Network Threat Protection" component that seems to be the issue. Disable all works... Turn it back on... Every things broke again. Not seeing anything in the logs that points to anything.  I've run the SEP support tool and it says all is well...

    Anyone else?  Any ideas?

    Thanks R



  • 2.  RE: SEP 11 MR4 and internet browser issues

    Posted Apr 03, 2009 04:32 PM
    There is a thread going right now, where no response or solution has been found withe regards to the "You are on a MAC" issue.

    https://www-secure.symantec.com/connect/forums/sep-blocking-access-microsoft-update-site

    There is also a thread with regards to "slowness" with the Firewall component installed.  Maybe this could help you...

    https://www-secure.symantec.com/connect/forums/need-assistance-or-opinions-firewall-wall-log-issues

    He seems to have a solution to the issue on his side.  Could possibly be the same problem as you?



  • 3.  RE: SEP 11 MR4 and internet browser issues

    Posted Apr 03, 2009 04:40 PM
    I just found the cause of my particular issue... "Stealth Mode Browsing" was turned on.

    Sigh...

    R