Sep 11 - Outlook 2007 conflict
Updated: 23 May 2010 | 4 comments
This issue has been solved. See solution.
I have several users complaining that whenever they open their email (with or without attachment) they are getting an error about reference to memory cannot be read. I understand there are some known issues between sep 11 and outlook 2007 which were address in the MR1 and MR2 releases. However these fixes appear to be related to emails with attachments only. I have this problem randomly with and without attachments.
Any info would be appreciated.
Thanks.
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what issues are you seeing
What issues are you seeing what build are you running.
Sep 11 - Outlook 2007 conflict
Hi,
Please let us know the following :-
Version of SEP installed :--
Version of SEPM installed :--
On the clients where you get this error are they managed or unmanaged : --
The exact error message if possible a screen shot of the message
Thanks & Regards Sandip C Sali
Sep 11 - Outlook 2007 conflict
Hi,
We have released the latest version of endpoint i.e. MR4 MP2. You can try upgrading and let us know the status.
Thanks & Regards Sandip C Sali
Not sure if it will fix your
Not sure if it will fix your problem but could you try to delete/rename outlook's "extend.dat" on the problem computers and then starting outlook again?
the file is somewhere under "application data\microsoft\outlook\"
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