Endpoint Protection

Hi All,

Any idea what would cause the security compliance scan failed? (HI check)

in HI we're only checking whether the definition is updated or not.... SEP definition is ok but still got above error

We have tried to reinstall the client but still same...

regards

Please check the following similar threads:-

https://www-secure.symantec.com/connect/forums/security-compliance-scan-failed-error

https://www-secure.symantec.com/connect/forums/security-compliance-scan-failed

Checked both thread before i create my own.... not resolving the issue

any idea?

Hi,

Please check whether your requirements are met if not please check the policy requirement product you set in host integrity

Hi,
 

Did u checked? found any solution?

That's the funny part, this client actually passed the compliance but somehow the NAC/HI component

unable to see that definition is updated.

No solution so far, we have temporarily put the client to MAB

Ok Then..check and update

Is there any registry key that we need to check to confirm SEP HI/SNAC part is working fine?

I've seen 1 thread below, not sure if it's related:

https://www-secure.symantec.com/connect/forums/8021x-wired-authetication-fails-after-installing-sep

We ran SEP Support Tool also, no error shown there...

Bump.

Still looking for any lead....

i need to know if there's any registry key related to HI check failure?

In my case here... the HI failed to recognize or detect definition installed on SEP.... thus the result as failure

Thats why it is better to check the product you selected in the requirement of HI policy..I alos faced the same problem but when i checked instead of symantec there is some other, but after changed it worked fine.

the only HI that we have is to check SEP definition. In this case SEP definition is up-to-date....

Also does SEP requires Windows Script (5.6 or 5.7)  in order for HI to run correctly? I saw several thread about this thing...

Can you please post the screenshot of your HI requirement setting?

Need somebody to confirm that Windows Script is required in order for SEP HI to run correctly

Also i dont think posting the requirement setting will help much....