SEP 11 on Windows 7 X64 Retail.
stevelee
November 2nd, 2009
I have installed SEP 11 for home use (from work)
on my brand new laptop with Windows 7 X64
and I get this message:
-------------------------------------------------------------
Description:
A driver is installed that causes stability problems with your system. This driver will be disabled.
Please contact the driver manufacturer for an update that is compatible with this version of Windows.
Problem signature:
Problem Event Name: ApphelpHardBlock
Problem Signature 01: {f9ab2228-3312-4a73-b6f9-936d70e112ef}
Problem Signature 02: {d7db00c9-c38a-4233-8b2f-9e3261c7e719}
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105
----------------------------------------------------------------
What Version of SEP did you install?
SEP 11 MR4 does not support Windows 7.
SEP 11 MR5 does support windows 7 fully.
which have you installed?
You might get this message if
You might get this message if you install an incompatible SW on Windows 7, make sure you install SEP 11.0 5002.333 MR5
Hi
You may check this forums on vista, would help you out.
http://www.vistaforums.com/Forum/Topic3903-9-1.aspx
Please don't forget to mark your thread solved with whatever answer helped you : )
Rafeeq
Please upgrade to SEP RU5
This error can appear on Windows 7 systems with SEP 11 prior to RU5. Windows 7 is not supported on SEP 11 prior to RU5.
This error does not appear with RU5 installed. Upgrade SEP 11 to RU5.
Prachand Kumar
MCSE-2003 Symantec Technical Specialist (SCTS)
Would you like to reply?
Login or Register to post your comment.