seems like u forgot to attach the screen shot.
if you are getting pending file rename operations try this step;

When trying to install a Symantec Endpoint Protection 11.0 client, the installation fails with the message "Pending system changes that require a reboot have been detected"

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121609023348

please attach the screen shot if not.

Please attach the ScreenShot or please Provide a proper descripttion of the issue.

Hi,
I m very sorry that I forgot to attch the pics. But, now I attached the pic. But, try to explain also:

-->  It's installed, but showing that "Anti virus & Antispyware protection" is not properly installed & could be damaged the virus definition.
-->  Proactivethreat protection is in "OFF" status.
--> And both of them are not updating.

but, picture would be best to understand.

Hope this will work...

~r

Download the Intelligent Updater and update the client.
http://www.symantec.com/business/security_response...
It should solve your problem......
 

Hi,
did u see the attachment? I think only downloading this definition is not the solution. Coz, I've installed it in total 9 PC, only 2 of them causing this problem. So, there must be another solution, so that, everything will update autometically.

~r

if the installation is not successful you will get that message

you may run the clean wipe reboot the box and do the install again, it should work fine.

 I have PM the link to you..

Hi,
Thanks...I think you/some1else forward me the link before, but that link was not direct to download the clean wipe. It was a threat link.

So, please I need the direct link og the clen wipe.

Thanks again...

~r

There is not direct link to cleanwipe
You need to callsupport /create web case using mysupport.symantec.com and request for cleanwipe.

USE NONAV.EXE OR Cleanwipe in Safe mode.
Restart System.
Run SFC and repair currepted files, if any.
update os.
Reboot.

Rerun antivirus Setup

This might be the virus issue Down load NSS tool and run full system scan before trying the below steps
1.Run Cleanwipe tool.
2. Delete the below mentioned folders.
C:\Program Files\Symantec
C:\Program Files\Symantec Antivirus
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate
Go to Run type %temp% and delete all files on this location.
3. Make sure you have enough free space on C drive.
4. Alwas Install with the Admin rights.
5. Restart the computer.
6. Install SEP.

Rajesh Kumar
AntiVirus Administrator.