SEP 11.0.5002.33 clients installation is roll back on every machine
Updated: 01 Nov 2010 | 19 comments
I had install recently SEP server Version 11.0.5002.33. Since Server is working fine however on Clients machine when i am installing SEP client it got roll back when it is on finishing point.
this problem is Occurring on each workstation.
PL help...
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hi
is it happening on all the box?
on one machine
go to start - run
find sep_inst.log
look for return value 3
paste 15 lines above and below of it.
are these win7 servers?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
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Install first Liveupdate and try to install SEP after that...
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
pass on the sep_inst.log
pass on the sep_inst.log file, it can be found under %temp% folder
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Attach Logs of Two
Attach Logs of Two Machines..... & Operating system is windows XP
1SEP_INST.LOG
2SEP_INST.LOG
....
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I think some virus is present in your PCs which is preventing antivirus to install.
In one pc remove it from network scan with NSS Tool
refer below comment
download NSS and SCAN..
https://www-secure.symantec.com/connect/forums/err...
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
hi
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Hello, base on the
Hello,
base on the log:
PROPERTY CHANGE: Adding Original Database property. Its value is '\\70.11.0.43\Symantec Client Pack\Desktops_32-bit\Symantec AntiVirus.msi'.
Do you install SEP from a remote share?
I will invite you to copy locale the package first and test again.
Symantec STS SEP 11
can you try installing
can you try installing locally on the said OS after uninstalling the traces of earlier installed SEP client?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Are you ....
Hi,
Are you install on 64bits or 32 bits client?
May all your issue be resolved... Symantec Enterprise Support.
Let me tell you .. I had
Let me tell you ..
I had two Antivirus Server with OS windows 2003 32 bit. On both server SEP 11.5 antivirus is install.
When i am running SEP client from first server ,client are able to install where as after removing the same from same client my SEP client are rolling back... one more thing i had check the same by installing first also but rolling back.
In this issue as per my
In this issue as per my knowledge two possibilities are there.
1. Virus present in the pc
2.The package which you are using is corrupt...
One question.Why you uninstalled the SEP?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
There are two different
There are two different location & both location has their on antivirus server.... I tried client package by creating 3 -4 times than how should it be corrupt..
Check for the virus
Check for the virus possibility...
the reason for uninstalling SEP?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Where should be virus
Where should be virus possibility ..... server or client .....
in client..
in client..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
hi
it can be on the machine where sep is rolling back.
when you are upgrading the client to MU5
do not uninstall the earlier one, just try installing on top of it.
did you try rebooting one client before running the Setup.?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
hi
I am not upgrading to SEP , this is fresh machine on which SEP client is getting install from one SEP server whereas from another SEP server is it rolling back ..
hi
Lisa
whats the diff between two servers?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Nothing only location are
Nothing only location are different....rest else same
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