Video Screencast Help

Is SEP 11/12 supported on Surface RT?

Created: 10 May 2013 • Updated: 10 May 2013 | 11 comments
This issue has been solved. See solution.

Is SEP 11/12 supported on Surface RT?

Operating Systems:

Comments 11 CommentsJump to latest comment

.Brian's picture

It does work as I have it installed on a few. Although I can't find much in the documentation to state that it is officially supported. But it's basically just a Windows 8 install and Windows 8 is supported in SEP 12.1 RU2 and up.

There is a known issue where SEP won't install on a fully patched Win8 box. See KBA here

https://www.symantec.com/business/support/index?pa...

You would need to disable Windows Defender and remove KB2781197 before installing SEP.

SEP 11.x is not supported on Windows 8.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

.Brian's picture

Not officially, no.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

P_K_'s picture

@Brain, I don't think it is supported on RT

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

.Brian's picture

It's not supported but it works. I have it installed on a few.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

P_K_'s picture

Great :).   I have not got the chance to play with that...still waiting for mine...

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

.Brian's picture

It's very slick. The few users here that have it absolutely love it. Now, just waiting on official support from Symantec, fingers crossed for it soon wink

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

P_K_'s picture

For the time being  SEP is not supported on Surface.

Symantec Endpoint Protection Product for Windows RT Platform
http://www.symantec.com/business/support/index?page=content&id=TECH199979

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

CARLOSMJ's picture

Thanks P_K this is what i was looking for

Thanks for the doc

P_K_'s picture

This is what MS says

What antivirus software should I use on a Surface unit?
http://technet.microsoft.com/en-us/library/ee692089(v=surface.10).aspx

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

SOLUTION