SEP 11.X ROLLBACK PROBLEM
Updated: 21 May 2010 | 4 comments
Hi,
is any one faced the rollback issue during installation of SEP 11.X ?
If yes , please inform me what all you did to reslove .
SANDEEP
Discussion Filed Under:
Hi,
is any one faced the rollback issue during installation of SEP 11.X ?
If yes , please inform me what all you did to reslove .
SANDEEP
Comments
Check the Install log and paste it here.
___________________________________________________________
Check the Install log and paste it here.
Go to Start>Run and type %temp%.
In the temp folder you would find the log SEP_INST
Find "return value 3" and paste atleast 10-15 lines above that error.
____________________________________________________________
If ur pc infected with virus then
map the C:\ to some computer ( which has sep n updated virus defs ) a manually scan it or run Nortonsecurityscan.exe NSS tool.
ftp://ftp.symantec.com/misc/tools/nss/NortonSecuri...
http://www.symantec.com/content/en/us/global/remov...
____________________________________________________________
Use Cleanwipe & remove SEP.
Or Remove manually
http://service1.symantec.com/support/ent-security....
Then try to install SEP.
____________________________________________________________
Regards,
Srinivas H.P.
HCL Infosystems Ltd
system is not infected and i
system is not infected and i have already run cleanwipe , no nav.
Please elaborate your 4th line of your post.
Sandeep
Go to Start--->Run--->Type
Go to Start--->Run--->Type %temp%
Search for sep_inst.log file. Look(find) for "return value 3" - lines above should tell you what's the problem with installation.
It will be some thing like this...
__________________________________________
.......
.......
Action ended 16:24:32: INSTALL. Return value 3.
......
......
___________________________________________
Paste the log here... we can analyze the problem.
Regards,
Srinivas H.P.
HCL Infosystems Ltd
try this: Try the step in
try this:
1.Uninstall Live update ( If it is there in Add Remove program)
2. Delete the following folders (if they exist):
C:\Program Files\Symantec
C:\Program Files\Symantec Antivirus
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate
3. Install LiveUpdate by running the following file from CD1: \SEP\LUSETUP.EXE
4. Install Symantec Endpoint Protection. from CD 1\SEP Folder\Setup.exe ( as an unmanged Client )
Follow the steps to make the Client managed
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Would you like to reply?
Login or Register to post your comment.