Endpoint Protection

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  • 1.  SEP 11.X ROLLBACK PROBLEM

    Posted Sep 14, 2009 01:43 AM

    Hi,

    is any one faced the rollback issue during installation of SEP 11.X ?
    If yes , please inform me what all you did to reslove .

    SANDEEP



  • 2.  RE: SEP 11.X ROLLBACK PROBLEM

    Posted Sep 14, 2009 01:44 AM

    Hi,

    is any one faced the rollback issue during installation of SEP 11.X ?
    If yes , please inform me what all you did to reslove .

    SANDEEP



  • 3.  RE: SEP 11.X ROLLBACK PROBLEM

    Broadcom Employee
    Posted Sep 14, 2009 02:07 AM
    can you paste the sep_inst.log here, it will be located at start--> run --> %temp% folder


  • 4.  RE: SEP 11.X ROLLBACK PROBLEM

    Posted Sep 14, 2009 03:01 AM
    The SEP Inst.log is a big file. If you are not able to paste the entire log  then  search for return value 3 and paste 5-6 lines above and below it.

    Else try...

    Try the step in  sequence:

    1.Uninstall Live update ( If it is there in Add Remove program)

    2. Delete the following folders (if they exist):
      C:\Program Files\Symantec
      C:\Program Files\Symantec Antivirus
      C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate


    3.  Install LiveUpdate by running the following file from CD1:
    \SEP\LUSETUP.EXE

    4. Install Symantec Endpoint Protection. from CD 1\SEP Folder\Setup.exe ( as an unmanged Client )

    Follow the steps to make the Client managed
    How to change a Symantec Endpoint Protection client from unmanaged to managed
     
    1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
    2. On the client computer , click Start > Run, type smc -stop, and click OK.
    3. Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.
    4. Click Start > Run, type smc -start, and click OK.


  • 5.  RE: SEP 11.X ROLLBACK PROBLEM

    Posted Jan 08, 2010 03:48 AM
    I am also facing the same problem in a client machine.  Even after doing all the suggestions provided on the forum, my problem still persist.

    Is there anyone to give me anymore suggestions?




  • 6.  RE: SEP 11.X ROLLBACK PROBLEM

    Posted Jan 08, 2010 04:35 AM
    Rahul pls create a new thread for your problem .Attach your SEP_Inst.log also. Since these are old threads most of the people will ignore it.For creating a new thread pls click here