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SEP 12 Automatically delete tracking cookies and not report

Created: 04 Feb 2013 | 4 comments

We have a reoccuring number of tracking cookies being detected and reported daily by SEP 12. Our policy indicates that all infections must be followed up with a ticket being raised and the issue investigated. Given the number of tracking cookies that are detected. I would like to know if its possible to setup SEP12 to automatically delete tracking cookies and not report them as infections.

Is that possible?

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.Brian's picture

You cannot stop it from being reported, only excluded from scanning

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SebastianZ's picture

Have a look at this article:

SEP 12.1 detecting tracking cookies as "risk found"

http://www.symantec.com/docs/TECH172644

 

As for adding centralized exceptions :

How to add a Centralized Exception for a detection that is not included with Known Security Risk Exceptions in the Centralized Exception Policy.

http://www.symantec.com/docs/TECH106170

 

And informational very goo video about tracking cookies:

https://www-secure.symantec.com/connect/blogs/trac...

Vicarious_wun's picture

If it is setup as an exception, would it just ignore tracking cookies all together? I still want them deleted just not reported as an infection.

.Brian's picture

Yes, excluding would ignore them altogether.

There is no way to turn off the alert for just cookies. It is seen as a risk just as for other malware that is found.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.