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SEP 12 BETA not updating

  • 1.  SEP 12 BETA not updating

    Posted May 16, 2011 08:47 PM

    I'm having this problem with my beta SEP. Is this just a cosmetic bug or something other is going on?



  • 2.  RE: SEP 12 BETA not updating

    Posted May 16, 2011 09:04 PM

    What version of Internet explorer are you using ?

    Is the client online (managed ) or self managed ?

    If managed is it talking to the Sep manager ?



  • 3.  RE: SEP 12 BETA not updating

    Posted May 16, 2011 11:11 PM

    I'm using IE9. Unmanaged Client.



  • 4.  RE: SEP 12 BETA not updating

    Posted May 16, 2011 11:15 PM

    from the screen shot I dont find any issues. 

    AV has the latest definition, 

    NTP and PTP definition will not be same as PTP,

    AV defs will be release daily, 

    however NTP, PTP will be released when they are available.



  • 5.  RE: SEP 12 BETA not updating

    Posted May 16, 2011 11:38 PM

    I have a client with SEP 11 installed. It has May 16 definitions on all features AV, PTP and NTP, is it any different from the definitions which is issued in SEP beta?



  • 6.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 01:10 AM

    No; definitions will be almost same for products; you can check what latest defs from here.

    http://www.symantec.com/business/security_response/definitions.jsp

    subscribe to the feeds; u wil be notified everyday and u can check with the updates.

    from the link I see that

    Proactive Threat Protection: 5/16/2011 rev. 18
    Network Threat Protection: 5/14/2011 rev. 

    Ideally u should have these defs.



  • 7.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 04:12 AM

    You may find some additional assistance with SEP 12.1 here in its dedicated connect forum: https://www-secure.symantec.com/connect/SEP_12_Beta_Group

     

    Thanks and best regards,

     

    Mick



  • 8.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 04:13 AM

    Yes that's the problem, it is not updating to the latest. I've tried reinstallnig NTP and PTP but still the problem exists.



  • 9.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 07:49 AM

    I have exactly the same problem with exactly the same dates on my clients.  Virus defs are updating properly, the others aren't.  Is this a problem with Symantec not having the proper signatures on the defs?



  • 10.  RE: SEP 12 BETA not updating
    Best Answer

    Posted May 17, 2011 08:02 AM

    The SEP12 client updates from a different location to production LiveUpdate - it enables us to publish different (beta) content.  Currently we are publishing updated AV content to this location, but the IPS and SONAR content is not being as frequently updated.  The dates you are seeing in your clients are normal and expected at this point in time.



  • 11.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 09:58 AM

    Thank you Paul!



  • 12.  RE: SEP 12 BETA not updating

    Posted May 17, 2011 06:01 PM

    I've been trying to update my SEP12 client through liveupdate adminstrator 2.3 that we use for SEP11.  Does this work?  Are there any extra products I have to download to make SEP12 work?