What is detecting it? SONAR or Auto-protect? Perhaps a screen shot will help or you can check the Risk log to see.
Is this a managed or unmanaged client?
Excluding a file or a folder from scans
Article:HOWTO80920 |
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Created: 2012-10-24 |
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Updated: 2013-08-20 |
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Article URL http://www.symantec.com/docs/HOWTO80920 |
If for SONAR:
Handling and preventing SONAR false positive detections
Article:HOWTO55273 |
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Created: 2011-06-29 |
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Updated: 2011-12-16 |
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Article URL http://www.symantec.com/docs/HOWTO55273 |
One other thing to note is this may be a bug. This was found in the fix notes for the latest version, 12.1 RU3:
CCRBridge.exe application terminates unexpectedly
Fix ID: 3006641
Symptom: The CCRBridge.exe application terminates unexpectedly when the Application and Device Control driver (sysplant.sys) is installed.
Solution: Modified the Application and Device Control driver (sysplant.sys) import table address to dynamically allocate memory.
I would suggest upgrading if you can or disable application and device control