SEP 12 cause network connection to fail
Created: 22 Nov 2011 | 3 comments
Hi i have upgrade to SEP 12 and implement all 3 features and also device control.
My device control is block USB devices.
However after i did a restart, my network connectors all cant work. i did a ipconfig it didnt show the ip address.
Only Some machines are affect. I uninstall SEPM and the network is up again. However for other affected machines, i cant uninstall sep client at all!
There is no SEP services and the icon is not there!
Under the control panel, there is no sep there! i am stuck. Is there a way to uninstall?
I can only see there is SEP folder installed.
Need help urgently thanks
Discussion Filed Under:
Comments
you can use the cleanwipe if
you can use the cleanwipe if you have or use the manual uninstall process
http://www.symantec.com/business/support/index?page=content&id=TECH161956
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
CleanWipe
Hello,
What version of SEP 12 (SEP 12.0 or SEP 12.1), did you use??
I would request you go with manual Uninstallation Steps (as pete suggested above) OR log a case on web portal to receive CleanWipe version 12.1 Utility.
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Check wether Teefer2 Driver
Check wether Teefer2 Driver is installed or not.
Remove the Teefer driver (may not be present):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
Regards'
Ajit Jha
Technical Consultant
STS
Would you like to reply?
Login or Register to post your comment.