SEP 12 clients some are not updated with current definitions.
Created: 30 Jan 2013 | 5 comments
Since I started to deploy SEP 12, I have noticed that some PC's are showing out of date for definitions. I do not even see a sylink.xml file. How can I make sure these PC's get the proper and current definitions?
Windows 7 64 Bit Clients and some Severs 2003 and 2008.
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Can you confirm they're connecting to the SEPM?
You can replace the sylink using SEPM 12.1.2
Restoring client-server communications with Communication Update Package Deployment
SEP Knowledge Base
Endpoint SWAT
post the sylink log
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
I'd suggest taking a look at the below articles to troubleshoot definition updates:
http://www.symantec.com/docs/TECH105894
http://www.symantec.com/docs/TECH178886
http://www.symantec.com/docs/TECH95790
http://www.symantec.com/docs/TECH105924
http://www.cstl.com/
HI,
Are the client are showing green dot ?
Check UAC and windows firewall should be disabled ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Check the status of Clients are these online and getting communicate with Server?
If online try to clear the defintion of one system for testing and check the result
How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually
http://www.symantec.com/docs/HOWTO59193
Regards
Sumit G.
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