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SEP 12 clients some are not updated with current definitions.

Created: 30 Jan 2013 | 5 comments

Since I started to deploy SEP 12, I have noticed that some PC's are showing out of date for definitions. I do not even see a sylink.xml file. How can I make sure these PC's get the proper and current definitions?

Windows 7 64 Bit Clients and some Severs 2003 and 2008.

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.Brian's picture

Can you confirm they're connecting to the SEPM?

You can replace the sylink using SEPM 12.1.2

Restoring client-server communications with Communication Update Package Deployment

Article:HOWTO81109  |  Created: 2012-10-24  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/HOWTO81109

 

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Ashish-Sharma's picture

HI,

Are the client are showing green dot ?

Check UAC and windows firewall should be disabled ?

 

 

Thanks In Advance

Ashish Sharma

 

 

Sumit G's picture

Check the status of Clients are these online and getting communicate with Server?

If online try to clear the defintion of one system for testing and check the result

How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually
http://www.symantec.com/docs/HOWTO59193

Regards

Sumit G.