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SEP 12 Console Installatioin - recovery file not detected automatically

Created: 21 Jun 2013 • Updated: 27 Jun 2013 | 8 comments
This issue has been solved. See solution.

Hello,

I am attempting to install SEP 12 on a brand new Windows Server 2008 server.

I have reached part of the wizard to configure Management Server. Unfortunately it did not detect the default recovery file, nor do I know what file this is.

See attached screenshot.

Why ???

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Rafeeq's picture

Uncheck that,

and run the install

that is only needed if you are trying to reconnect your clients. not for fresh install

SOLUTION
Brɨan's picture

Shouldn't need to use a recovery file for a new install. Uncheck it.

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Sonihal's picture

I am trying to install SEPM on a new Server and make it point to a pre-existing SEPM database.

One SEPM site exists already and this will be an additional site.

Should I still keep this unchecked?

Brɨan's picture

Yes. You need to add as a replication partner instead. Make sure both SEPMs are on the same version.

About installing and configuring Symantec Endpoint Protection Manager for replication

http://www.symantec.com/docs/HOWTO26797

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Rafeeq's picture

You will first install sepm and then configure replication..so select advanced option and selecdt add another site

so uncheck that and complete the install..

How to add "Replication Partners" and Schedule Replication
 

http://www.symantec.com/business/support/index?page=content&id=TECH104986

sandra.g's picture

You do not have to install it as a replication partner if you want this new SEPM to be an additional management server to an existing site/database (and you use SQL). If you choose Custom and do not select a recovery file, after you choose "Approximately how many computers will be managed", you will get to a screen where you can choose "Install an addtional management server to an existing site". Then you enter info from the other SEPM. SQL Server client tools must be installed on this new server.

(Obviously, if you want a new site with a database of its own, then yes, use replication.)

sandra

Custom-install-additionalSEPM-existingsite.png

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

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Chetan Savade's picture

Hi,

Thank you for posting in Symantec community.

I would be glad to answer your question.

Before that Thumbs up for Sandras advice.

It seems trying to install additonal management server for failover/loadbalancing.

I hope you are using SQL database, Failover/loadbalancing is not possibe with Embedded database.

Refer this article: Installing a management server for failover or load balancing

http://www.symantec.com/business/support/index?pag...

About failover and load balancing

http://www.symantec.com/business/support/index?pag...

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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SameerU's picture

Hi

Uncheck on the recovery file and go furhter with the installation

Regards