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SEP 12 Error 1308: Source file not found: SepLiveUpdate.exe

Created: 18 Jan 2012 | 3 comments

Hi!

I am experiencing Error 1308, but it has something to do with the SEP LiveUpdate.exe

Here's the story, I'm trying to install SEP 12 (unmanaged) on my computer, in the middle of the installation there will prompt a message box with a long strings of error in it:

"Error 1308: Source file not found:

C:\Users\raich\Documents\antivirus
 
\SEP12.1\Symantec_Endpoint_Protection_12.1.601.4699_Full
 
_EN\SEP\Programfiles\Symantec\Name\Bin
 
\SepLiveUpdate.exe. Verify that the file exists and that you 
 
can access it."
 
I read before that SEP 12 need not to install LUA because it will be automatically be provisioned during the installation process. I'm starting to wonder if I'm lacking that one file, because I can't find it inside the specified folder the error is pointing. Can someone help me sort this out, please?
 
Thanks in advance!

Comments 3 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

Could you please let us know if this package is being shared on the Fileshare?

What happens if you Copy the package on your Local Hard Drive and run the .msi Installation??

Again, also check this Microsoft Article:

http://support.microsoft.com/kb/278425

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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