Endpoint Protection

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  • 1.  SEP 12 Virus definitions out of date notification

    Posted Aug 11, 2012 02:46 PM

    Is there a way to delay the SEP 12 Virus definitions are out of date notification on the end users computer until a hour or so  after being connected to our network?    We have the notification to display after the definitions are three days out of date and our end user call us when they first start their computers and almost immediatley get the notification their definitions are out of date.  We then have to tell them to wait an hour or so for their definitions to update automatically.  Is there a setting we can use to delay the notification for an hour or so?  We can increase the number of days the definitions are out of date before they get the notification  but they will still be calling us after they return from vacation or an extended period their computers were not on our network.

     



  • 2.  RE: SEP 12 Virus definitions out of date notification
    Best Answer

    Posted Aug 11, 2012 03:07 PM


    To modify the Antivirus and Antispyware policy's notification settings:
     
    1.Log into the SEPM console and select the Policies tab
    2.Select the Antivirus and Antispyware Policies link from the View Policies pane
    3.Select the policy used by the affected clients from the Antivirus and Antispyware Policies pane
    4.Click the Edit the Policy link in the Tasks pane
    5.Expand Windows Settings and select the Miscellaneous tab
    6.Select the Notifications tab in the Miscellaneous pane
    7.Set the Days before a warning appears in Symantec Endpoint Protection value to the number of days calculated as "safe" for the affected clients.
    8.Click the OK button to close the AV Policy window and save the changes to the policy
     

     

    http://www.symantec.com/docs/TECH150078



  • 3.  RE: SEP 12 Virus definitions out of date notification

    Posted Aug 11, 2012 07:28 PM

    Hi,

    Yes, I agree , you can follow this process and change Settings.

     

    Endpoint Protection client warning: "Old Virus Definition File"

    http://www.symantec.com/docs/TECH150078