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SEP 12 / Windows Firewall

Created: 10 May 2012 | 7 comments
jocham-it's picture

Hi there,

I just installed SEP 12 with all options on a Windows 7 x64 machine. What I was expecting that SEP turns off internal firewall and communicates with Security Center to display everything is ok.

The problem is that the Windows internal firewall is still up and running and that security center tells me that another software has taken control. Next problem is that the client reports status ok, but it does not appear on the console.

Any ideas?

Thanks in advance

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SebastianZ's picture

- what exact version of sep 12.1 is it?

- in the firewall policy for this client did you specified the SEP to disable the windows firewall? (firewall policy -> windows integration -> Disable Windows Firewall)

- what is the status of the client on the console?

Mithun Sanghavi's picture


What version of SEP 12.1 are you running on the Windows 7 machine?

Have you installed All the Features of SEP (AV/AS, PTP, NTP) on the client machine?

Check these Articles:

Windows 7 Firewall indicate that "These Settings are being managed by vendor application Symantec Endpoint Protection", even when Symantec Endpoint Protection (SEP) 11.0 Network Threat Protection (NTP) is not installed.

Hoept hat helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

jocham-it's picture

Hello together,

we are running 12.1.1101.401 RU 1 MP 1.

If using all features from SEP, which status should the internal firewall have? Disabled? Or should the Windows Firewall service should be stoppen and disabled completely?

Thanks for any update

pete_4u2002's picture

is the SEPM too on 12.1 RU 1 MP1?

is you question windows security center showing false status or clients not reporting to SEPM?

jocham-it's picture

Hi, yes SEPM has same version.

Clients do report to SEPM, and Windows Security Center says that Endpoint Protection manages the settings.

The big questions is: how can I check if Windows Firewall is disabled correctly, or ist it best practice to disable the firewall service?

pete_4u2002's picture

if you are using SEP NTP then it is good to disable the windows firewall service.

jocham-it's picture

Ok, done, but even though, Outlook does work on out of 10 when SEP Firewall is on. Disabling SEP firewall makes Outlook working perfectly.

Please advise...