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SEP 12.1

Created: 13 Mar 2013 | 6 comments

Hello,

I have SEP 12.1 but my Database is version 11.0.1.2472. I was wondering if this could be causing any issues with db storage.

Operating Systems:

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Brɨan's picture

SEP 12.1 clients cannot be managed by SEPM 11.x.

You will need to upgrade the SEPM to 12.1 if you want to manage 12.1 clients.

Can an 11.x SEPM manage 12.x SEP clients?

padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH179633 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2012-01-23 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2012-01-23 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH179633

Managing Symantec Endpoint Protection 12.1 RU2 clients with earlier version managers

padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH200234 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2012-11-28 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2012-11-28 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH200234

SEP 12.1 RU2 Windows clients can be managed by any SEPM of version 12.1 or higher. SEP 12.1 RU2 Windows clients cannot be managed by SEPM 11.x.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

consoleadmin's picture

Hello,

If i am right you are saying that you have a client with 12.1 and sepm manager is in 11.0 and you want to manage the client from the old version server. it is not possible. you need to upgrade the sepm version.

https://www-secure.symantec.com/connect/forums/clients-ver-12-not-take-updated-definitions-sepm-11

https://www-secure.symantec.com/connect/forums/sep-client-121

Thanks.

ChrisB2121's picture

The Version on the Sep Manager is 12.1 but when I look at the information abou the db it says it is 11.0.1.2472.

11.0.1.247211.0.1.2472
Mithun Sanghavi's picture

Hello,

Symantec uses a Sybase product for its embedded database. This product (SQL Anywhere) has in your  case the Sybase version number 11.0.1. This has nothing to do with the SEP version number or the database schema version number for SEPM.

Have a look here: http://www.sybase.de/detail?id=1002288

With SQL Server, it's the same: SQL Server 10 is the version number of SQL Server 2008. See here:

http://en.wikipedia.org/wiki/Microsoft_SQL_Server

In the Windows Task Manager, you can see the database process as dbsrv12.exe. In SEP 11, it was dbsrv9.exe because Symantec used Sybase SQL Anywhere v9 at that time.

Check this Thread with similar Query - https://www-secure.symantec.com/connect/forums/sepm-database-question

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Rafeeq's picture
check this document Symantec Endpoint Protection Database Schema
http://www.symantec.com/business/support/index?page=content&id=TECH102544
Chetan Savade's picture

Hi,

Could you please share the screenshot with us where exactly you are comparing the version.

I hope after an upgrade you would have rebooted the server.

Try to execute upgrade.bat from the following location as well.

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<