SEP 12.1 cannot clear "still infected" status
Looked at this KB but it does not apply as the file is gone from network. http://www.symantec.com/docs/TECH165846
I had a CD with some network scanning tools that SEP 12.1 detected, but it was a false positive. Obviously it wasn't able to remove them being on a CD and now even though the CD has been out of the computer for over a week, SEP still shows the computer as still infected with the file path to the CD. The KB says the still infected will clear automatically when the threat is removed, and the threat is gone but the still infected flag remains.