Endpoint Protection

On two computers out of fifteen, after starting Windows, a very long time to load and log errors.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 12.09.2011
Time: 7:58:26
User: N / A
Computer: PC11
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the serviceSepMasterService.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

After some time computer starts working normally.

do you login using terminal services/RDP?

can you check to have  new users log on to the computer locally before using the new user account in a remote session?

since I could find an article realted to SAV and the solution given over there is to have local signon before using the RDP/terminal

http://www.symantec.com/business/support/index?page=content&id=TECH101855

Not using RDP. On PC push start, PC starting, Windows starting, user enter login - PC hung.

PS: my Symantec 12v, not 10v.

yes, I'm aware that you using 12.1, since I could see related information on SAV & not on SEP, I wanted you to try the suggestions in case if you are using RDP :-).

Since you not using the RDP, can you check what is the difference on these 2 computers when compared to other 13?

1) Programs is different

2) These two computers are in a remote location via DSL modem. With previous versions of the antivirus was not a problem, the modem is not restricting traffic regulations.

I looked at all that could have influenced the malfunctioning antivirus and found nothing.

Hello?