Endpoint Protection

 View Only
  • 1.  SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 06:30 PM

    We are about to deploy SEP 12.1 to our workstations. Our current AV Solution is MS Forefront Endpoint. I am running through some testing with our environment. At this time I am unable to consistently remove the forefront client from workstations during the install of SEP. We are using SEP 12.1 which supports automated removal of installed AV solutions including FEP 2010.

    I have done the following steps with the following results:

    - Created new "Install Settings" entry that is set to "Automatically uninstall existing security software"
    - Created an MSI package using the above "Install Settings"
    - Used same MSI pacage for deployment via SCCM. Following steps from here: http://www.symantec.com/connect/forums/sep-12-sccm-deploy-sepmsi-or-setupexe  It appears that when I use SCCM to deploy the client, it will not uninstall Forefront.
     

    Results:
    Pushed via client deployment wizard - Removed FEP
    Deployed MSI via SCCM - Did not remove FEP
    Deployed MSI manually - Removed FEP

    Any thoughts as to why the package is not uninstalling FEP when run through SCCM?

    Thanks!



  • 2.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 06:39 PM
    Does it still install Sep even though it doesnt remove fep?


  • 3.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 06:42 PM

    Yes, the install is successful and we will have both SEP and FEP installed.



  • 4.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 07:03 PM

    Post the SEP_INST.log and SIS_INST.log file

    The SEP_INST.log file is the MSI log and the SIS_INST.log file is for the Symantec Installer

    Reference KBA:

    What logs do I need to gather in order to troubleshoot a failed SEP 12.1 client installation?

    Article:TECH164067  |  Created: 2011-07-06  |  Updated: 2013-02-28  |  Article URL http://www.symantec.com/docs/TECH164067

     

    Although it technically didn't fail, it may show something of use.



  • 5.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 11:24 PM

    Hello,

    Kindly attach SEP_INST.log file. After that we can able to find the actual reason.



  • 6.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 30, 2013 11:26 PM

    hello,

    just view this discussion

    https://www-secure.symantec.com/connect/forums/i-want-uninstall-microsoft-forefront-endpoint-through-sepprep-tool



  • 7.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted May 31, 2013 12:29 AM

    Hi, 

    you can use SEPPrep utility to uninstall the existing AV and it is working with Sep 12.1 versions also.

    When you need to remove the existing AV that we can specify on .ini file.

    Regards

    Ajin



  • 8.  RE: SEP 12.1 Client not uninstalling Forefront

    Posted Jun 07, 2013 05:30 AM

    Hi, 

    Have your problem got solved, if yes please mark the comment which helps you as a solution.

    Regards

    Ajin