Endpoint Protection

Hi All,

Please provide .exe files list with descriptions used by SEP 12.1 client.

 

Thanks & Regards
krishna

do you mean Symantec client exe details?

Information like.. which process will run for Auto Protect and which file will be executed for full scan

check this one

http://www.symantec.com/business/support/index?page=content&id=TECH162901

services are used instead:

Symantec Endpoint Protection 12.1 Services

Short name	Long name
SepMasterService	Symantec Endpoint Protection
SmcService	Symantec Management Client
SNAC	Symantec Network Access Control

Hi Pete,

Thanks for the useful information.

Is there any document like this about the files used for tasks.
I can see so many .exe files in the "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection" location. I just want to know for which task which file will be executed.

these are three exe that will be listed in services.msc.

yes, you are correcthere are lot many exe under ,C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.xxxxxx..\Bin folder , i can name few

smcgui.exe - system tray icon

doscan.exe - for command line scanning

devviewer.exe - to identify device id which is helpful for ADC policy

Hi Pete,

But I want to know about all the exe files in the Symantec folder. It will be very useful information for me while troubleshooting the issues.

Hi all, I'm in agreement with vjk, it would be useful to know the typical processes that SEP 12.1 runs for troubleshooting purposes. For example it appears that on a Windows7 system that I have the following processes running; ccSvchst.exe ccSvchst.exe *32 SMC.exe Are there others? For example, under 11.xx when Proactive Threat Protection was active, I would see COH32.exe or COH64.exe running. I would think that Symantec would have some readily available list of processes and what they do, but this doesn't seem to be the case.

Hi,

these a bit longer list:

www.symantec.com/docs/TECH102748

It is still no complete but, frankly, it is not so useful to have it for troubleshooting.

It is much better if you focus on the debugging:

How to debug the Symantec Endpoint Protection:
http://www.symantec.com/docs/TECH102412

How to debug the Symantec Endpoint Protection Manager:
www.symantec.com/docs/TECH102413

Please, be sure you are able to switch the debugging on, this is the most common thing you will asked to do when you will call the technical support after your basic investigation.

Thumbs up to Giuseppe!

however the www.symantec.com/docs/TECH102748 is related to SEP 11.

Hi Beppe,

Thanks for te valuable information about debugging.

Since I'm a L3 engineer and handling multiple antivirus products, I wanted to know which file is used for which task in Symantec Endpoint Protection.