SEP 12.1 Clients take up to 2 hours to update virus definitions
I have set up SEPM 12.1 on a server which manages 365 Clients (about 200-250 are workstations and laptops). What I have found is that the laptops and workstations are taking a very long time to update their virus definitions (very often between 1 and 2 hours). This is causing problems as the users often switch the client on for about 30 mins which means it doesn't have enough time to update it's virus defs.
I have put the clients into a the Default group and applied the following settings in the poilicies:
LiveUpdate Policy - this is set to 'Use the default management server
Communication Settings - this is set to 'Download policies and content from the management server' using 'Pull mode'. I have a Heartbeat interval set to 15 mins and Randomization enabled and set to 7 mins. The Reconnection Preferences are both checked as well.
If anyone could provide any help with regards to speeding up the update process that would be great,
Hello, I would suggest you to
I would suggest you to check this Article:
How to allow Symantec Endpoint Protection clients in a remote location to be managed by a Symantec Endpoint Protection Manager that's behind a NAT device
Hope that helps!!