SEP 12.1 Licensing
Updated: 03 Aug 2011 | 16 comments
How does Symantec Endpoint Protection 12.1 count client licenses? We have a disaster recovery site that includes machines with managed SEP clients. These machines are only used during a disaster recovery test. Do we need to buy additional licenses for these machines? We also have several laptops with unmanaged SEP clients that we use for disaster recovery and remote access. Do we need additional licenses for these machines? Thanks.
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License
Hello,
SEP version 11 does not require a Software License file (.slf) . All you require is a Paper License from Symantec Licensing Department.
As far as Symantec Endpoint Protection v 12.1 is concerned, it requires a .slf file for all managed clients.
As far as I know the number of Machines you are installing SEP on should be equal to the Number of License.
I believe the answer would be YES.
OR
You can also find the same by calling Symantec Licensing Department (Local Support) via this site:
http://www.symantec.com/business/support/assistance_care.jsp
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
I would recommend calling to
I would recommend calling to find out for sure.
I was told that if your clients outnumber your licenses you should still be fine. Although the SEPM will nag you that you are over your license count.
My license was for around 4500 clients and I have close to 9k and I was told I would be fine.
But I would call if I were you to double-check that.
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Brian81 My license was for
My license was for around 4500 clients and I have close to 9k and I was told I would be fine.
Seriously? you have 9K actvive? clients and you only have a license for around 4500? And this is OK with Symantec?
So what's the point of licensing then?
Yes, I have 9k clients. No
Yes, I have 9k clients.
No clue. I asked and they said even though I was over by that many, I will be fine.
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Just to be on the safe side
Just to be on the safe side of compliance, you may want to double check on that. Any machine (managed or unmanaged) that is getting the benefit of SEP is going to need a license. This includes thin clients, physical and virtual machines.
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I double and triple checked
I double and triple checked but I have it in writing from two different contacts at Symantec.
Not sure what else to do.
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Brian, can you provide more
Brian, can you provide more background to your scenario?
"Being Fine" and "Being legal" are two different things :-)
Our enterprise product can be licensed for 1 client, run forever and be installed on 1000 machines with no side effects, but you aren't legally entitled to do that :-)
I'd just like to make sure you have been given the right message.
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
I sent you a PM
I sent you a PM
Endpoint Knowledge Base
Security Best Practices
On the client machine for SEP
On the client machine for SEP 12.1, there should be a "license.rtf" file that is your license agreement. On my Windows 7 machine, it is located at: C:\Program Files\Symantec\Symantec Endpoint Protection.
In the license agreement, under section 2, is a "License Grant" section that talks specifically about licenses used for the purpose of disaster recovery. The caveat to licensing the DR site is that the primary installation must become unavailable. In regards to a fire drill test of the DR site, you should be ok but it would be advisable for you to consult with sales to make absolutely sure, in order to make sure you are within compliance.
Often times with volume license installations of SEP, there will be an additional amount of licenses purchased to help cover any growth over the year and in which case, could also cover any additional DR machines that go online in the event of extended testing. Again, it would be advisable to bring this up with your sales rep to make sure you are ok on this.
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By the way, managed and
By the way, managed and unmanaged clients will both consume a license. They are both seen as equals in regards to licensing. The difference of course is one is communicating with the SEPM and the other is not.
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Windows 7 XP mode Licensing
I have been told that Windows 7 XP mode consumes a license so that a PC running windows 7 with XP mode installed and protected required 2 licenses.
(I have also been told that this same setup requires 1 license)
Taken from license
Taken from license agreement:
17.4. Symantec Endpoint Protection - Windows XP Mode Functionality
Notwithstanding the provisions of Section 17.2, if You are using the SEP agent on the Microsoft Windows version 7 operating system ("Windows 7"), and if the particular Windows 7 operating system on which You are running the SEP agent permits the use of the "Windows XP Mode" functionality, the following shall apply: Every running instance (physical and/or virtual) of the SEP agent must be licensed, with the exception that You may run one (1) single additional instance of SEP using the Windows XP Mode functionality without paying an additional license fee. To run two (2) or more additional instances of the SEP agent using the Windows XP Mode functionality, You must pay the corresponding additional license fees for each additional instance.
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I have seen that one, but I
I have seen that one, but I have been told that the XP mode instance will consume a license with SEPM, thereby contradicting the legal verbiage.
Can someone clarify what
Can someone clarify what happens in terms of SEPM is you have more clients than the one licenced? If you have 100 licenced and the total number are 110 ddo the overlicensed clients are updated or the SEPM only updates the first 100 clients that are licensed?
Yes, they still function as
Yes, they still function as normal. The SEPM will just continue to nag you about being over licensed.
Endpoint Knowledge Base
Security Best Practices
check out this link
Hi,
This link may be of help, from our Service knowledge base:
http://bit.ly/nFavdk
Best,
Eric
Admin
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