Video Screencast Help

SEP 12.1 & Live Update Question

Created: 07 Jul 2011 • Updated: 13 Jul 2011 | 8 comments
This issue has been solved. See solution.

In SEP 11.* you could manually run live update from \Program Files\Symantec\LiveUpdate\LUALL.exe , I've just upgraded my test machine to SEP 12.1 & There is now no \LiveUpdate\ directory & the Symantec LiveUpdate Settings link in Control Panel has also disappeared .

Is there something new with regards to LiveUpdate in SEP 12.1 ? or is the install corrupt ?


Discussion Filed Under:

Comments 8 CommentsJump to latest comment

Rafeeq's picture



type: Luall.exe; 

does that run?

chris_delay's picture

We've changed how LiveUpdate works with 12.1, so the old methods don't really work.

If you're looking at scripting LiveUpdate, you can script C:\Program Files\Symantec\Symantec Endpoint Protection\SepLiveUpdate.exe.

Are you having any specific issues with clients (beyond not seeing LiveUpdate)?

iamadmin's picture

Two questions:

1) What are the command-line switches available for SepLiveUpdate.exe

2) Where is the name of the LiveUpdate Server kept? (I need to script a program that will allow me to toggle between our internal LU Server and the Symantec LU Servers).



chris_delay's picture

1.) There are no switches.

2.) C:\Program Files\Symantec\LiveUpdate\Settings.Hosts.LiveUpdate...although I haven't tested modifying this file, so I'm not sure if it'll get fixed if it's modified.

With the "old" version of LiveUpdate, it checked the settings.liveupdate file and if found to be broken/corrupt/missing, restored it with a default settings.liveupdate...thus wiping out any changes done manually.  Convinently enough, there's a settings.default.liveupdate file in the same folder as the settings.hosts.liveupdate file, and while I haven't tested yet, I'd theorize that if that file was changed as well as the settings.hosts.liveupdate file, were your modified settings file need to be replaced, it'd be replaced by the modified default file.

...again, this is all theory based on what I've seen/done/know about LiveUpdate functionality in SEP 11.

iamadmin's picture

My current "LiveUpdate Toggle" utility for SEP 11 works perfectly by deleteing this file:

WinXP - %AllUsersProfile%\Application Data\Symantec\LiveUpdate\Settings.LiveUpdate
Win 7 - %AllUsersProfile%\Symantec\LiveUpdate\Settings.LiveUpdate

and then recreating a new Settings.LiveUpdate and adding a few key settings.

I was hoping to develop a new version that worked just as well for SEP 12.1.

On 32bit XP Pro and a Win7 64bit client machine running SEP 12.1, I do not see the file "C:\Program Files\Symantec\LiveUpdate\Settings.Hosts.LiveUpdate" or "C:\Program Files(X86)\Symantec\LiveUpdate\Settings.Hosts.LiveUpdate" fact I searched the whole HD for anything with a .LiveUpdate extension and came up dry. Any other location/s it might be? I checked for hidden and system files too.

I did see the file (Settings.Hosts.LiveUpdate) on my 64bit SEPM that still has LU 3.3...I guess that 12.1 does it differently and the files are either encrypted or in the registry?

Thanks again for the reply!


chris_delay's picture

Sorry Mike, I was looking at my SEPM.

On a client, I only see the settings.default.liveupdate, but it's also in the C:\Program Files\Symantec\LiveUpdate folder on my machine here.

I've got to stand up an XP client a little later this morning (whenever my testbox starts behaving), so I'll double check on a fresh install there and let you know if I find something different.

chris_delay's picture

So on my brand new install, there's none of these files either.  I consulted a few other colleagues and it doesn't appear to be configurable outside of a policy update at all.

brav's picture

That was all I was wondering. Thanks