Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

SEP 12.1 on Mac OS X not updating defs

Created: 30 Oct 2013 • Updated: 01 Nov 2013 | 11 comments
This issue has been solved. See solution.

Hi..

NO matter what I do, I cannot get the defs to update on a few of our Mac clients.  I've ran the content update command from the SEP console, even ran Live Update manually on them.  While stuff does happen int he background, and the Live Update app says that it's downloading and isntalling files, the dates of the defs do not change either in the SEP gui or on the endpoint

These Macs are all running 10.8.5 and are set to download updates from the Symantec LU server, not an internal one.

Anyone help???

Thanks

A

Operating Systems:

Comments 11 CommentsJump to latest comment

Rafeeq's picture

whats the defs date on the mac clients?

Do they use any kind of proxy?

Symantec Endpoint Protection (SEP) Mac OS X clients are not updating definitions when a proxy is in use

ooshnoo's picture

We do not use any proxy.  The definition date is 10/16/13 r16

James007's picture

Can you post liveupdt.log.

LiveUpdate log should be here: /Library/Application Support/Symantec/LiveUpdate/liveupdt.log

You can try applying the Intelligent Updater to one or two machines and see if they start working again. You can get them here: http://www.symantec.com/security_response/definiti...

ooshnoo's picture

Thank you for responding.  The contents of the log file are below:

 
Oct 30, 2013 2:37:10 PM Java LiveUpdate launched with the command line = -c /Library/Application Support/Symantec/LiveUpdate/liveupdate.conf --abort-on-file-exists /private/tmp/liveupdate.0.4Yk1hL --available-list /private/tmp/liveupdate.1.GWORfi [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Full -l SymAllLanguages -z 0 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Oct -l SymAllLanguages -z 2013101616 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.CurDefs -l SymAllLanguages -z 2012062205 -t IntelVirusDef ] [ -p LiveUpdate for Macintosh -v 5.1.4 -l English -z 0 -t MacUpdate ] [ -p LiveUpdate for Macintosh -v 5.1.4 -l English -z 0 -t Update ] [ -p Symantec Endpoint Protection Client Macintosh -v 12.1 -l English -z 0 -t MacUpdate ] [ -p Symantec Endpoint Protection Client Macintosh -v 12.1 -l English -z 0 -t Update ] [ -p Symantec Scheduler for Macintosh -v 4.0.4 -l English -z 0 -t MacUpdate ] [ -p Symantec Scheduler for Macintosh -v 4.0.4 -l English -z 0 -t Update ] 
Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.Full, SymAllLanguages, IntelVirusDef, 0
Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.Oct, SymAllLanguages, IntelVirusDef, 2013101616
Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.CurDefs, SymAllLanguages, IntelVirusDef, 2012062205
Oct 30, 2013 2:37:10 PM   LiveUpdate for Macintosh, 5.1.4, English, MacUpdate, 0
Oct 30, 2013 2:37:10 PM   LiveUpdate for Macintosh, 5.1.4, English, Update, 0
Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection Client Macintosh, 12.1, English, MacUpdate, 0
Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection Client Macintosh, 12.1, English, Update, 0
Oct 30, 2013 2:37:10 PM   Symantec Scheduler for Macintosh, 4.0.4, English, MacUpdate, 0
Oct 30, 2013 2:37:10 PM   Symantec Scheduler for Macintosh, 4.0.4, English, Update, 0
Oct 30, 2013 2:37:10 PM Using character set UTF-8
Oct 30, 2013 2:37:10 PM Command-line Product Selections to update:
Oct 30, 2013 2:37:10 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Oct 30, 2013 2:37:10 PM Adding JLU to the current command line
Oct 30, 2013 2:37:10 PM   JLU Macintosh, 3.6, English, LiveUpdateSeq, 20
Oct 30, 2013 2:37:10 PM Java Version 1.6.0_51.
Oct 30, 2013 2:37:10 PM Mac OS X 10.8.4
Oct 30, 2013 2:37:10 PM Java LiveUpdate version 3.6 Build 20.
Oct 30, 2013 2:37:10 PM ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Oct 30, 2013 2:37:10 PM Inventory File Product Selections to update:
Oct 30, 2013 2:37:10 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Oct 30, 2013 2:37:10 PM The property maxZipFileSize is not set in config file
Oct 30, 2013 2:37:10 PM The property maxZipFileSize in config file changed to 614,400
Oct 30, 2013 2:37:10 PM The property maxTriFileSize is not set in config file
Oct 30, 2013 2:37:10 PM The property maxTriFileSize in config file changed to 10,485,760
Oct 30, 2013 2:37:10 PM The property maxPackageSize is not set in config file
Oct 30, 2013 2:37:10 PM The property maxPackageSize in config file changed to 734,003,200
Oct 30, 2013 2:37:10 PM The property maxPackageContentSize is not set in config file
Oct 30, 2013 2:37:10 PM The property maxPackageContentSize in config file changed to 734,003,200
Oct 30, 2013 2:37:10 PM Cache is disabled.
Oct 30, 2013 2:37:10 PM Checking to see if JLU can connect to its own listener thread.
Oct 30, 2013 2:37:10 PM Checking to see if a session of JLU is running at port 49474.
Oct 30, 2013 2:37:10 PM An active JLU session has been detected.
Oct 30, 2013 2:37:10 PM JLU was able to successfully connect to its own listener thread.
Oct 30, 2013 2:37:10 PM Downloading minitri.flg to /private/tmp/liveupdate/1383158230844/minitri.flg ...
Oct 30, 2013 2:37:10 PM Connecting to liveupdate.symantecliveupdate.com:80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Content-Type of HTTP response for minitri.flg is text/plain
Oct 30, 2013 2:37:11 PM Receiving file ...
Oct 30, 2013 2:37:11 PM Transfer completed in 356 ms (918 bytes/sec)
Oct 30, 2013 2:37:11 PM Downloading jlu$20macintosh_3.6_english_livetri.zip to /private/tmp/liveupdate/1383158230844/jlu$20macintosh_3.6_english_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Downloading symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip to /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Receiving file ...
Oct 30, 2013 2:37:11 PM Transfer completed in 16 ms (195,187 bytes/sec)
Oct 30, 2013 2:37:11 PM Downloading symantec$20scheduler$20for$20macintosh_4.0.4_english_livetri.zip to /private/tmp/liveupdate/1383158230844/symantec$20scheduler$20for$20macintosh_4.0.4_english_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Downloading symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Receiving file ...
Oct 30, 2013 2:37:11 PM Transfer completed in 16 ms (195,125 bytes/sec)
Oct 30, 2013 2:37:11 PM Downloading liveupdate$20for$20macintosh_5.1.4_english_livetri.zip to /private/tmp/liveupdate/1383158230844/liveupdate$20for$20macintosh_5.1.4_english_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Downloading symantec$20endpoint$20protection$20client$20macintosh_12.1_english_livetri.zip to /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20client$20macintosh_12.1_english_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Downloading symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip to /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip ...
Oct 30, 2013 2:37:11 PM Connecting to 64.210.100.80 via HTTP ...
Oct 30, 2013 2:37:11 PM Connected to 64.210.100.80 sending request ...
Oct 30, 2013 2:37:11 PM Waiting for response ...
Oct 30, 2013 2:37:11 PM Receiving file ...
Oct 30, 2013 2:37:11 PM Transfer completed in 81 ms (38,530 bytes/sec)
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.tri
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.grd
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.sig
Oct 30, 2013 2:37:11 PM Unzipping symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip into /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip1383158231519 ...
Oct 30, 2013 2:37:11 PM The zip file downloaded is a catalog file
Oct 30, 2013 2:37:11 PM Extracting liveupdt.tri
Oct 30, 2013 2:37:11 PM Total number of bytes read is 391
Oct 30, 2013 2:37:11 PM Extracting liveupdt.grd
Oct 30, 2013 2:37:11 PM Total number of bytes read is 318
Oct 30, 2013 2:37:11 PM Extracting liveupdt.sig
Oct 30, 2013 2:37:11 PM Total number of bytes read is 2,609
Oct 30, 2013 2:37:11 PM Unzipping completed
Oct 30, 2013 2:37:11 PM Loading root certificate
Oct 30, 2013 2:37:11 PM Setting certificate restrictions
Oct 30, 2013 2:37:11 PM Loading guard file:  /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip1383158231519/liveupdt.grd
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.tri
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.grd
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.sig
Oct 30, 2013 2:37:11 PM Unzipping symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip into /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158231676 ...
Oct 30, 2013 2:37:11 PM The zip file downloaded is a catalog file
Oct 30, 2013 2:37:11 PM Extracting liveupdt.tri
Oct 30, 2013 2:37:11 PM Total number of bytes read is 389
Oct 30, 2013 2:37:11 PM Extracting liveupdt.grd
Oct 30, 2013 2:37:11 PM Total number of bytes read is 318
Oct 30, 2013 2:37:11 PM Extracting liveupdt.sig
Oct 30, 2013 2:37:11 PM Total number of bytes read is 2,609
Oct 30, 2013 2:37:11 PM Unzipping completed
Oct 30, 2013 2:37:11 PM Loading guard file:  /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158231676/liveupdt.grd
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.tri
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.grd
Oct 30, 2013 2:37:11 PM The zip entry is liveupdt.sig
Oct 30, 2013 2:37:11 PM Unzipping symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip into /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158231705 ...
Oct 30, 2013 2:37:11 PM The zip file downloaded is a catalog file
Oct 30, 2013 2:37:11 PM Extracting liveupdt.tri
Oct 30, 2013 2:37:11 PM Total number of bytes read is 385
Oct 30, 2013 2:37:11 PM Extracting liveupdt.grd
Oct 30, 2013 2:37:11 PM Total number of bytes read is 318
Oct 30, 2013 2:37:11 PM Extracting liveupdt.sig
Oct 30, 2013 2:37:11 PM Total number of bytes read is 2,609
Oct 30, 2013 2:37:11 PM Unzipping completed
Oct 30, 2013 2:37:11 PM Loading guard file:  /private/tmp/liveupdate/1383158230844/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158231705/liveupdt.grd
Oct 30, 2013 2:37:11 PM 
Oct 30, 2013 2:37:11 PM The Java LiveUpdate session has completed successfully.
Oct 30, 2013 2:37:11 PM Return code = 0
Oct 30, 2013 2:37:11 PM 
============================================================
<IdsJluCommandLine><-c /2FLibrary/2FApplication Support/2FSymantec/2FLiveUpdate/2Fliveupdate.conf --abort-on-file-exists /2Fprivate/2Ftmp/2Fliveupdate.0.4Yk1hL --available-list /2Fprivate/2Ftmp/2Fliveupdate.1.GWORfi [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Full -l SymAllLanguages -z 0 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Oct -l SymAllLanguages -z 2013101616 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.CurDefs -l SymAllLanguages -z 2012062205 -t IntelVirusDef ] [ -p LiveUpdate for Macintosh -v 5.1.4 -l English -z 0 -t MacUpdate ] [ -p LiveUpdate for Macintosh -v 5.1.4 -l English -z 0 -t Update ] [ -p Symantec Endpoint Protection Client Macintosh -v 12.1 -l English -z 0 -t MacUpdate ] [ -p Symantec Endpoint Protection Client Macintosh -v 12.1 -l English -z 0 -t Update ] [ -p Symantec Scheduler for Macintosh -v 4.0.4 -l English -z 0 -t MacUpdate ] [ -p Symantec Scheduler for Macintosh -v 4.0.4 -l English -z 0 -t Update ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJavaVersion><1.6.0_51>
<IdsJavaLiveUpdateVersion><3.6><20>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsMaxSizeNull><maxZipFileSize>
<IdsMaxSizeChanged><maxZipFileSize><614400>
<IdsMaxSizeNull><maxTriFileSize>
<IdsMaxSizeChanged><maxTriFileSize><10485760>
<IdsMaxSizeNull><maxPackageSize>
<IdsMaxSizeChanged><maxPackageSize><734003200>
<IdsMaxSizeNull><maxPackageContentSize>
<IdsMaxSizeChanged><maxPackageContentSize><734003200>
<IdsCacheMode>
<IdsJluSyncCheckCurrentSession>
<IdsJluSyncCheckPort><49474>
<IdsJluSyncCheckActive>
<IdsJluSyncCurrentSessionActive>
<IdsDownloadMsg><minitri.flg></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fminitri.flg>
<IdsHttpConnectionMsg2><liveupdate.symantecliveupdate.com><80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsContentType><minitri.flg><text/2Fplain>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><356><918>
<IdsDownloadMsg><jlu$20macintosh_3.6_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fjlu$20macintosh_3.6_english_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><16><195187>
<IdsDownloadMsg><symantec$20scheduler$20for$20macintosh_4.0.4_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20scheduler$20for$20macintosh_4.0.4_english_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><16><195125>
<IdsDownloadMsg><liveupdate$20for$20macintosh_5.1.4_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fliveupdate$20for$20macintosh_5.1.4_english_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><symantec$20endpoint$20protection$20client$20macintosh_12.1_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20client$20macintosh_12.1_english_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.80><HTTP>
<IdsHttpConnectedMsg><64.210.100.80>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><81><38530>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip1383158231519>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><391>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><318>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2609>
<IdsUnzipComplete>
<IdsSecurityLoadingRootCert>
<IdsSecuritySetCertRestrictions>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.full_symalllanguages_livetri.zip1383158231519/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158231676>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><389>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><318>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2609>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158231676/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158231705>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><385>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><318>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2609>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2F1383158230844/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158231705/2Fliveupdt.grd>
<IdsJavaSessionSuccess>
<IdsJavaSessionReturnCode><0>
============================================================
Oct 30, 2013 2:37:12 PM Java LiveUpdate launched with the command line = -c /Library/Application Support/Symantec/LiveUpdate/liveupdate.conf --abort-on-file-exists /private/tmp/liveupdate.5.sKU0kS [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Oct -l SymAllLanguages -z 2013101616 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.CurDefs -l SymAllLanguages -z 2012062205 -t IntelVirusDef ] 
Oct 30, 2013 2:37:12 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.Oct, SymAllLanguages, IntelVirusDef, 2013101616
Oct 30, 2013 2:37:12 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.CurDefs, SymAllLanguages, IntelVirusDef, 2012062205
Oct 30, 2013 2:37:12 PM Using character set UTF-8
Oct 30, 2013 2:37:12 PM Command-line Product Selections to update:
Oct 30, 2013 2:37:12 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Oct 30, 2013 2:37:12 PM Adding JLU to the current command line
Oct 30, 2013 2:37:12 PM   JLU Macintosh, 3.6, English, LiveUpdateSeq, 20
Oct 30, 2013 2:37:12 PM Java Version 1.6.0_51.
Oct 30, 2013 2:37:12 PM Mac OS X 10.8.4
Oct 30, 2013 2:37:12 PM Java LiveUpdate version 3.6 Build 20.
Oct 30, 2013 2:37:12 PM ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Oct 30, 2013 2:37:12 PM Inventory File Product Selections to update:
Oct 30, 2013 2:37:12 PM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Oct 30, 2013 2:37:12 PM The property maxZipFileSize is not set in config file
Oct 30, 2013 2:37:12 PM The property maxZipFileSize in config file changed to 614,400
Oct 30, 2013 2:37:12 PM The property maxTriFileSize is not set in config file
Oct 30, 2013 2:37:12 PM The property maxTriFileSize in config file changed to 10,485,760
Oct 30, 2013 2:37:12 PM The property maxPackageSize is not set in config file
Oct 30, 2013 2:37:12 PM The property maxPackageSize in config file changed to 734,003,200
Oct 30, 2013 2:37:12 PM The property maxPackageContentSize is not set in config file
Oct 30, 2013 2:37:12 PM The property maxPackageContentSize in config file changed to 734,003,200
Oct 30, 2013 2:37:12 PM Cache is disabled.
Oct 30, 2013 2:37:12 PM Checking to see if JLU can connect to its own listener thread.
Oct 30, 2013 2:37:12 PM Checking to see if a session of JLU is running at port 49486.
Oct 30, 2013 2:37:12 PM An active JLU session has been detected.
Oct 30, 2013 2:37:12 PM JLU was able to successfully connect to its own listener thread.
Oct 30, 2013 2:37:12 PM Downloading minitri.flg to /private/tmp/liveupdate/1383158232780/minitri.flg ...
Oct 30, 2013 2:37:12 PM Connecting to liveupdate.symantecliveupdate.com:80 via HTTP ...
Oct 30, 2013 2:37:12 PM Connected to 64.210.100.91 sending request ...
Oct 30, 2013 2:37:12 PM Waiting for response ...
Oct 30, 2013 2:37:12 PM Content-Type of HTTP response for minitri.flg is text/plain
Oct 30, 2013 2:37:12 PM Receiving file ...
Oct 30, 2013 2:37:12 PM Transfer completed in 13 ms (25,153 bytes/sec)
Oct 30, 2013 2:37:12 PM Downloading jlu$20macintosh_3.6_english_livetri.zip to /private/tmp/liveupdate/1383158232780/jlu$20macintosh_3.6_english_livetri.zip ...
Oct 30, 2013 2:37:12 PM Connecting to 64.210.100.91 via HTTP ...
Oct 30, 2013 2:37:12 PM Connected to 64.210.100.91 sending request ...
Oct 30, 2013 2:37:12 PM Waiting for response ...
Oct 30, 2013 2:37:12 PM Downloading symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip to /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip ...
Oct 30, 2013 2:37:12 PM Connecting to 64.210.100.91 via HTTP ...
Oct 30, 2013 2:37:12 PM Connected to 64.210.100.91 sending request ...
Oct 30, 2013 2:37:12 PM Waiting for response ...
Oct 30, 2013 2:37:12 PM Receiving file ...
Oct 30, 2013 2:37:12 PM Transfer completed in 39 ms (80,051 bytes/sec)
Oct 30, 2013 2:37:12 PM Downloading symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip to /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip ...
Oct 30, 2013 2:37:12 PM Connecting to 64.210.100.91 via HTTP ...
Oct 30, 2013 2:37:12 PM Connected to 64.210.100.91 sending request ...
Oct 30, 2013 2:37:12 PM Waiting for response ...
Oct 30, 2013 2:37:12 PM Receiving file ...
Oct 30, 2013 2:37:12 PM Transfer completed in 29 ms (107,586 bytes/sec)
Oct 30, 2013 2:37:12 PM The zip entry is liveupdt.tri
Oct 30, 2013 2:37:12 PM The zip entry is liveupdt.grd
Oct 30, 2013 2:37:12 PM The zip entry is liveupdt.sig
Oct 30, 2013 2:37:12 PM Unzipping symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip into /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158232941 ...
Oct 30, 2013 2:37:12 PM The zip file downloaded is a catalog file
Oct 30, 2013 2:37:12 PM Extracting liveupdt.tri
Oct 30, 2013 2:37:12 PM Total number of bytes read is 389
Oct 30, 2013 2:37:12 PM Extracting liveupdt.grd
Oct 30, 2013 2:37:12 PM Total number of bytes read is 318
Oct 30, 2013 2:37:12 PM Extracting liveupdt.sig
Oct 30, 2013 2:37:12 PM Total number of bytes read is 2,609
Oct 30, 2013 2:37:12 PM Unzipping completed
Oct 30, 2013 2:37:12 PM Loading root certificate
Oct 30, 2013 2:37:13 PM Setting certificate restrictions
Oct 30, 2013 2:37:13 PM Loading guard file:  /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158232941/liveupdt.grd
Oct 30, 2013 2:37:13 PM The zip entry is liveupdt.tri
Oct 30, 2013 2:37:13 PM The zip entry is liveupdt.grd
Oct 30, 2013 2:37:13 PM The zip entry is liveupdt.sig
Oct 30, 2013 2:37:13 PM Unzipping symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip into /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158233103 ...
Oct 30, 2013 2:37:13 PM The zip file downloaded is a catalog file
Oct 30, 2013 2:37:13 PM Extracting liveupdt.tri
Oct 30, 2013 2:37:13 PM Total number of bytes read is 385
Oct 30, 2013 2:37:13 PM Extracting liveupdt.grd
Oct 30, 2013 2:37:13 PM Total number of bytes read is 318
Oct 30, 2013 2:37:13 PM Extracting liveupdt.sig
Oct 30, 2013 2:37:13 PM Total number of bytes read is 2,609
Oct 30, 2013 2:37:13 PM Unzipping completed
Oct 30, 2013 2:37:13 PM Loading guard file:  /private/tmp/liveupdate/1383158232780/symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158233103/liveupdt.grd
Oct 30, 2013 2:37:13 PM For input string: "". UIPriv value is not valid. 
Oct 30, 2013 2:37:13 PM Downloading 1383137573jtun_enncurd2v2.osi to /private/tmp/liveupdate/1383158232780/1383137573jtun_enncurd2v2.osi ...
Oct 30, 2013 2:37:13 PM Connecting to 64.210.100.91 via HTTP ...
Oct 30, 2013 2:37:13 PM Connected to 64.210.100.91 sending request ...
Oct 30, 2013 2:37:13 PM Waiting for response ...
Oct 30, 2013 2:37:13 PM Receiving file ...
Oct 30, 2013 2:37:19 PM Transfer completed in 6,269 ms (9,731,814 bytes/sec)
Oct 30, 2013 2:37:19 PM Checking authenticity of package /private/tmp/liveupdate/1383158232780/1383137573jtun_enncurd2v2.osi
Oct 30, 2013 2:37:19 PM The zip entry is catalog.999
Oct 30, 2013 2:37:19 PM The zip entry is cur.scr
Oct 30, 2013 2:37:19 PM The zip entry is ecsvrmac.998
Oct 30, 2013 2:37:19 PM The zip entry is navenmac.997
Oct 30, 2013 2:37:19 PM The zip entry is navexmac.996
Oct 30, 2013 2:37:19 PM The zip entry is navlibx.995
Oct 30, 2013 2:37:19 PM The zip entry is navmac.994
Oct 30, 2013 2:37:19 PM The zip entry is navmac01.993
Oct 30, 2013 2:37:19 PM The zip entry is ncsacert.992
Oct 30, 2013 2:37:19 PM The zip entry is scrauth.991
Oct 30, 2013 2:37:19 PM The zip entry is symaveng.989
Oct 30, 2013 2:37:19 PM The zip entry is symaveng.990
Oct 30, 2013 2:37:19 PM The zip entry is symdecom.988
Oct 30, 2013 2:37:19 PM The zip entry is tcdefs.987
Oct 30, 2013 2:37:20 PM The zip entry is tcscan7.986
Oct 30, 2013 2:37:20 PM The zip entry is tcscan8.985
Oct 30, 2013 2:37:20 PM The zip entry is tcscan9.984
Oct 30, 2013 2:37:20 PM The zip entry is technote.983
Oct 30, 2013 2:37:20 PM The zip entry is tinf.982
Oct 30, 2013 2:37:20 PM The zip entry is tinfidx.981
Oct 30, 2013 2:37:20 PM The zip entry is tinfl.980
Oct 30, 2013 2:37:20 PM The zip entry is tscan1.979
Oct 30, 2013 2:37:20 PM The zip entry is tscan1hd.978
Oct 30, 2013 2:37:20 PM The zip entry is v.976
Oct 30, 2013 2:37:20 PM The zip entry is v.977
Oct 30, 2013 2:37:20 PM The zip entry is virscan.975
Oct 30, 2013 2:37:20 PM The zip entry is virscan1.974
Oct 30, 2013 2:37:20 PM The zip entry is virscan2.973
Oct 30, 2013 2:37:20 PM The zip entry is virscan3.972
Oct 30, 2013 2:37:20 PM The zip entry is virscan4.971
Oct 30, 2013 2:37:20 PM The zip entry is virscan5.970
Oct 30, 2013 2:37:20 PM The zip entry is virscan6.969
Oct 30, 2013 2:37:20 PM The zip entry is virscan7.968
Oct 30, 2013 2:37:20 PM The zip entry is virscan8.967
Oct 30, 2013 2:37:20 PM The zip entry is virscan9.966
Oct 30, 2013 2:37:20 PM The zip entry is virscant.965
Oct 30, 2013 2:37:20 PM The zip entry is whatsnew.964
Oct 30, 2013 2:37:20 PM The zip entry is zdone.963
Oct 30, 2013 2:37:20 PM The zip entry is mdefs.sh
Oct 30, 2013 2:37:20 PM Unzipping 1383137573jtun_enncurd2v2.osi into /private/tmp/liveupdate/1383158232780/1383158240999 ...
Oct 30, 2013 2:37:20 PM Extracting catalog.999
Oct 30, 2013 2:37:21 PM Total number of bytes read is 76
Oct 30, 2013 2:37:21 PM Extracting cur.scr
Oct 30, 2013 2:37:21 PM Total number of bytes read is 1,035
Oct 30, 2013 2:37:21 PM Extracting ecsvrmac.998
Oct 30, 2013 2:37:21 PM Total number of bytes read is 221
Oct 30, 2013 2:37:21 PM Extracting navenmac.997
Oct 30, 2013 2:37:21 PM Total number of bytes read is 203
Oct 30, 2013 2:37:21 PM Extracting navexmac.996
Oct 30, 2013 2:37:21 PM Total number of bytes read is 1,403
Oct 30, 2013 2:37:21 PM Extracting navlibx.995
Oct 30, 2013 2:37:21 PM Total number of bytes read is 330
Oct 30, 2013 2:37:21 PM Extracting navmac.994
Oct 30, 2013 2:37:21 PM Total number of bytes read is 75
Oct 30, 2013 2:37:21 PM Extracting navmac01.993
Oct 30, 2013 2:37:21 PM Total number of bytes read is 101
Oct 30, 2013 2:37:21 PM Extracting ncsacert.992
Oct 30, 2013 2:37:21 PM Total number of bytes read is 77
Oct 30, 2013 2:37:21 PM Extracting scrauth.991
Oct 30, 2013 2:37:21 PM Total number of bytes read is 142
Oct 30, 2013 2:37:21 PM Extracting symaveng.989
Oct 30, 2013 2:37:21 PM Total number of bytes read is 77
Oct 30, 2013 2:37:21 PM Extracting symaveng.990
Oct 30, 2013 2:37:21 PM Total number of bytes read is 83
Oct 30, 2013 2:37:21 PM Extracting symdecom.988
Oct 30, 2013 2:37:21 PM Total number of bytes read is 1,037
Oct 30, 2013 2:37:21 PM Extracting tcdefs.987
Oct 30, 2013 2:37:22 PM Total number of bytes read is 65,887,358
Oct 30, 2013 2:37:22 PM Extracting tcscan7.986
Oct 30, 2013 2:37:22 PM Total number of bytes read is 105,537
Oct 30, 2013 2:37:22 PM Extracting tcscan8.985
Oct 30, 2013 2:37:22 PM Total number of bytes read is 478
Oct 30, 2013 2:37:22 PM Extracting tcscan9.984
Oct 30, 2013 2:37:22 PM Total number of bytes read is 936
Oct 30, 2013 2:37:22 PM Extracting technote.983
Oct 30, 2013 2:37:22 PM Total number of bytes read is 77
Oct 30, 2013 2:37:22 PM Extracting tinf.982
Oct 30, 2013 2:37:22 PM Total number of bytes read is 92
Oct 30, 2013 2:37:22 PM Extracting tinfidx.981
Oct 30, 2013 2:37:22 PM Total number of bytes read is 76
Oct 30, 2013 2:37:22 PM Extracting tinfl.980
Oct 30, 2013 2:37:22 PM Total number of bytes read is 86
Oct 30, 2013 2:37:22 PM Extracting tscan1.979
Oct 30, 2013 2:37:22 PM Total number of bytes read is 590
Oct 30, 2013 2:37:22 PM Extracting tscan1hd.978
Oct 30, 2013 2:37:22 PM Total number of bytes read is 77
Oct 30, 2013 2:37:22 PM Extracting v.976
Oct 30, 2013 2:37:22 PM Total number of bytes read is 228
Oct 30, 2013 2:37:22 PM Extracting v.977
Oct 30, 2013 2:37:22 PM Total number of bytes read is 1,077
Oct 30, 2013 2:37:22 PM Extracting virscan.975
Oct 30, 2013 2:37:22 PM Total number of bytes read is 218
Oct 30, 2013 2:37:22 PM Extracting virscan1.974
Oct 30, 2013 2:37:22 PM Total number of bytes read is 1,347
Oct 30, 2013 2:37:22 PM Extracting virscan2.973
Oct 30, 2013 2:37:22 PM Total number of bytes read is 4,095
Oct 30, 2013 2:37:22 PM Extracting virscan3.972
Oct 30, 2013 2:37:22 PM Total number of bytes read is 248
Oct 30, 2013 2:37:22 PM Extracting virscan4.971
Oct 30, 2013 2:37:22 PM Total number of bytes read is 391
Oct 30, 2013 2:37:22 PM Extracting virscan5.970
Oct 30, 2013 2:37:22 PM Total number of bytes read is 137,608
Oct 30, 2013 2:37:22 PM Extracting virscan6.969
Oct 30, 2013 2:37:22 PM Total number of bytes read is 371
Oct 30, 2013 2:37:22 PM Extracting virscan7.968
Oct 30, 2013 2:37:22 PM Total number of bytes read is 4,596,797
Oct 30, 2013 2:37:22 PM Extracting virscan8.967
Oct 30, 2013 2:37:22 PM Total number of bytes read is 1,773
Oct 30, 2013 2:37:22 PM Extracting virscan9.966
Oct 30, 2013 2:37:22 PM Total number of bytes read is 190,294
Oct 30, 2013 2:37:22 PM Extracting virscant.965
Oct 30, 2013 2:37:22 PM Total number of bytes read is 87
Oct 30, 2013 2:37:22 PM Extracting whatsnew.964
Oct 30, 2013 2:37:22 PM Total number of bytes read is 1,995
Oct 30, 2013 2:37:22 PM Extracting zdone.963
Oct 30, 2013 2:37:22 PM Total number of bytes read is 74
Oct 30, 2013 2:37:22 PM Extracting mdefs.sh
Oct 30, 2013 2:37:22 PM Total number of bytes read is 1,901
Oct 30, 2013 2:37:22 PM Unzipping completed
Oct 30, 2013 2:37:22 PM Making /private/tmp/liveupdate/1383158232780/1383158240999/mdefs.sh executable ...
Oct 30, 2013 2:37:22 PM Running /private/tmp/liveupdate/1383158232780/1383158240999/mdefs.sh ...
Oct 30, 2013 2:37:22 PM 
Oct 30, 2013 2:37:22 PM The Java LiveUpdate session has completed successfully.
Oct 30, 2013 2:37:22 PM Return code = 0
Oct 30, 2013 2:37:22 PM 
============================================================
<IdsJluCommandLine><-c /2FLibrary/2FApplication Support/2FSymantec/2FLiveUpdate/2Fliveupdate.conf --abort-on-file-exists /2Fprivate/2Ftmp/2Fliveupdate.5.sKU0kS [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.Oct -l SymAllLanguages -z 2013101616 -t IntelVirusDef ] [ -p Symantec Endpoint Protection for Mac Virus Defs V12.1 -v MicroDefsB.CurDefs -l SymAllLanguages -z 2012062205 -t IntelVirusDef ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJavaVersion><1.6.0_51>
<IdsJavaLiveUpdateVersion><3.6><20>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsMaxSizeNull><maxZipFileSize>
<IdsMaxSizeChanged><maxZipFileSize><614400>
<IdsMaxSizeNull><maxTriFileSize>
<IdsMaxSizeChanged><maxTriFileSize><10485760>
<IdsMaxSizeNull><maxPackageSize>
<IdsMaxSizeChanged><maxPackageSize><734003200>
<IdsMaxSizeNull><maxPackageContentSize>
<IdsMaxSizeChanged><maxPackageContentSize><734003200>
<IdsCacheMode>
<IdsJluSyncCheckCurrentSession>
<IdsJluSyncCheckPort><49486>
<IdsJluSyncCheckActive>
<IdsJluSyncCurrentSessionActive>
<IdsDownloadMsg><minitri.flg></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fminitri.flg>
<IdsHttpConnectionMsg2><liveupdate.symantecliveupdate.com><80><HTTP>
<IdsHttpConnectedMsg><64.210.100.91>
<IdsHttpWaitingMsg>
<IdsContentType><minitri.flg><text/2Fplain>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><13><25153>
<IdsDownloadMsg><jlu$20macintosh_3.6_english_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fjlu$20macintosh_3.6_english_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.91><HTTP>
<IdsHttpConnectedMsg><64.210.100.91>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.91><HTTP>
<IdsHttpConnectedMsg><64.210.100.91>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><39><80051>
<IdsDownloadMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip>
<IdsHttpConnectionMsg><64.210.100.91><HTTP>
<IdsHttpConnectedMsg><64.210.100.91>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><29><107586>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158232941>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><389>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><318>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2609>
<IdsUnzipComplete>
<IdsSecurityLoadingRootCert>
<IdsSecuritySetCertRestrictions>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip1383158232941/2Fliveupdt.grd>
<IdsZipEntryName><liveupdt.tri>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsUnzipMsg><symantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158233103>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><385>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><318>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2609>
<IdsUnzipComplete>
<IdsSecurityGuardLoad></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2Fsymantec$20endpoint$20protection$20for$20mac$20virus$20defs$20v12.1_microdefsb.oct_symalllanguages_livetri.zip1383158233103/2Fliveupdt.grd>
<IdsDownloadMsg><1383137573jtun_enncurd2v2.osi></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2F1383137573jtun_enncurd2v2.osi>
<IdsHttpConnectionMsg><64.210.100.91><HTTP>
<IdsHttpConnectedMsg><64.210.100.91>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><6269><9731814>
<IdsSecurityPackageCheck></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2F1383137573jtun_enncurd2v2.osi>
<IdsZipEntryName><catalog.999>
<IdsZipEntryName><cur.scr>
<IdsZipEntryName><ecsvrmac.998>
<IdsZipEntryName><navenmac.997>
<IdsZipEntryName><navexmac.996>
<IdsZipEntryName><navlibx.995>
<IdsZipEntryName><navmac.994>
<IdsZipEntryName><navmac01.993>
<IdsZipEntryName><ncsacert.992>
<IdsZipEntryName><scrauth.991>
<IdsZipEntryName><symaveng.989>
<IdsZipEntryName><symaveng.990>
<IdsZipEntryName><symdecom.988>
<IdsZipEntryName><tcdefs.987>
<IdsZipEntryName><tcscan7.986>
<IdsZipEntryName><tcscan8.985>
<IdsZipEntryName><tcscan9.984>
<IdsZipEntryName><technote.983>
<IdsZipEntryName><tinf.982>
<IdsZipEntryName><tinfidx.981>
<IdsZipEntryName><tinfl.980>
<IdsZipEntryName><tscan1.979>
<IdsZipEntryName><tscan1hd.978>
<IdsZipEntryName><v.976>
<IdsZipEntryName><v.977>
<IdsZipEntryName><virscan.975>
<IdsZipEntryName><virscan1.974>
<IdsZipEntryName><virscan2.973>
<IdsZipEntryName><virscan3.972>
<IdsZipEntryName><virscan4.971>
<IdsZipEntryName><virscan5.970>
<IdsZipEntryName><virscan6.969>
<IdsZipEntryName><virscan7.968>
<IdsZipEntryName><virscan8.967>
<IdsZipEntryName><virscan9.966>
<IdsZipEntryName><virscant.965>
<IdsZipEntryName><whatsnew.964>
<IdsZipEntryName><zdone.963>
<IdsZipEntryName><mdefs.sh>
<IdsUnzipMsg><1383137573jtun_enncurd2v2.osi></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2F1383158240999>
<IdsUnzipExtract><catalog.999>
<IdsTotalNumBytesRead><76>
<IdsUnzipExtract><cur.scr>
<IdsTotalNumBytesRead><1035>
<IdsUnzipExtract><ecsvrmac.998>
<IdsTotalNumBytesRead><221>
<IdsUnzipExtract><navenmac.997>
<IdsTotalNumBytesRead><203>
<IdsUnzipExtract><navexmac.996>
<IdsTotalNumBytesRead><1403>
<IdsUnzipExtract><navlibx.995>
<IdsTotalNumBytesRead><330>
<IdsUnzipExtract><navmac.994>
<IdsTotalNumBytesRead><75>
<IdsUnzipExtract><navmac01.993>
<IdsTotalNumBytesRead><101>
<IdsUnzipExtract><ncsacert.992>
<IdsTotalNumBytesRead><77>
<IdsUnzipExtract><scrauth.991>
<IdsTotalNumBytesRead><142>
<IdsUnzipExtract><symaveng.989>
<IdsTotalNumBytesRead><77>
<IdsUnzipExtract><symaveng.990>
<IdsTotalNumBytesRead><83>
<IdsUnzipExtract><symdecom.988>
<IdsTotalNumBytesRead><1037>
<IdsUnzipExtract><tcdefs.987>
<IdsTotalNumBytesRead><65887358>
<IdsUnzipExtract><tcscan7.986>
<IdsTotalNumBytesRead><105537>
<IdsUnzipExtract><tcscan8.985>
<IdsTotalNumBytesRead><478>
<IdsUnzipExtract><tcscan9.984>
<IdsTotalNumBytesRead><936>
<IdsUnzipExtract><technote.983>
<IdsTotalNumBytesRead><77>
<IdsUnzipExtract><tinf.982>
<IdsTotalNumBytesRead><92>
<IdsUnzipExtract><tinfidx.981>
<IdsTotalNumBytesRead><76>
<IdsUnzipExtract><tinfl.980>
<IdsTotalNumBytesRead><86>
<IdsUnzipExtract><tscan1.979>
<IdsTotalNumBytesRead><590>
<IdsUnzipExtract><tscan1hd.978>
<IdsTotalNumBytesRead><77>
<IdsUnzipExtract><v.976>
<IdsTotalNumBytesRead><228>
<IdsUnzipExtract><v.977>
<IdsTotalNumBytesRead><1077>
<IdsUnzipExtract><virscan.975>
<IdsTotalNumBytesRead><218>
<IdsUnzipExtract><virscan1.974>
<IdsTotalNumBytesRead><1347>
<IdsUnzipExtract><virscan2.973>
<IdsTotalNumBytesRead><4095>
<IdsUnzipExtract><virscan3.972>
<IdsTotalNumBytesRead><248>
<IdsUnzipExtract><virscan4.971>
<IdsTotalNumBytesRead><391>
<IdsUnzipExtract><virscan5.970>
<IdsTotalNumBytesRead><137608>
<IdsUnzipExtract><virscan6.969>
<IdsTotalNumBytesRead><371>
<IdsUnzipExtract><virscan7.968>
<IdsTotalNumBytesRead><4596797>
<IdsUnzipExtract><virscan8.967>
<IdsTotalNumBytesRead><1773>
<IdsUnzipExtract><virscan9.966>
<IdsTotalNumBytesRead><190294>
<IdsUnzipExtract><virscant.965>
<IdsTotalNumBytesRead><87>
<IdsUnzipExtract><whatsnew.964>
<IdsTotalNumBytesRead><1995>
<IdsUnzipExtract><zdone.963>
<IdsTotalNumBytesRead><74>
<IdsUnzipExtract><mdefs.sh>
<IdsTotalNumBytesRead><1901>
<IdsUnzipComplete>
<IdsFileActionItemMakeExecutable></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2F1383158240999/2Fmdefs.sh>
<IdsFileActionItemRunScript></2Fprivate/2Ftmp/2Fliveupdate/2F1383158232780/2F1383158240999/2Fmdefs.sh>
<IdsJavaSessionSuccess>
<IdsJavaSessionReturnCode><0>
============================================================
 
Mick2009's picture

Hi ooshnoo,

My first recommendation would be to upgrade this SEP fro Mac client to the brand-new SEP 12.1 RU4, which uses a completely different method of getting content thatn the current Java LiveUpdate.  It also downloads a new type of definitions.  There's something inconsistent with the defs on your current client: curdefs should not be that old!

Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.Full, SymAllLanguages, IntelVirusDef, 0

Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.Oct, SymAllLanguages, IntelVirusDef, 2013101616

Oct 30, 2013 2:37:10 PM   Symantec Endpoint Protection for Mac Virus Defs V12.1, MicroDefsB.CurDefs, SymAllLanguages, IntelVirusDef, 2012062205

Replacing the defintions entirely with the new RU4 style should fix that. 

Some documents about SEP 12.1 RU4:

Upgrading or migrating to Symantec Endpoint Protection 12.1.4 (RU4)
Article URL: http://www.symantec.com/docs/TECH211821

New fixes and features in Symantec Endpoint Protection 12.1.4
Article URL: http://www.symantec.com/docs/TECH211972

Symantec Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control 12.1.4 Release Notes/What’s New
Article URL: http://www.symantec.com/docs/DOC6838

Hope this helps!!  Please keep this thread up-to-date with your progress.

With thanks and best regards,

Mick

SOLUTION
ooshnoo's picture

Thanks Mark...

That did the trick. Pushed the new package out via Casper and everything's looking good.

Mick2009's picture

Excellent news, ooshnoo! &: )

RU4 has a lot of great new features for Mac.  Enjoy!

With thanks and best regards,

Mick

iug's picture

Hi!!

I'm having the same problem, but my Mac is Mac OS X 10.5.8 / PowerPC so I can't install the 12.1 RU4 version.

Any other idea?

Thanks!

Mick2009's picture

Hi Iug,

Our engineers are looking into this now- there should be some good news to report soon.

In the meantime, it is possible to update with the Intelligent Updater.

Updating Symantec AntiVirus for Macintosh or Symantec Endpoint Protection for Macintosh virus definition files using Intelligent Updater
http://www.symantec.com/docs/TECH103549

With thanks and best regards,

Mick

iug's picture
Hi Mick, 
 
I'm sorry, I didn't mentioned that I'm in an enterprise enviroment and it's not only one machine. Doing it every week (updating definitions once at week) would be improductive.
 
Other thing to clear is that not all of the clients (550 aprox.) are presenting this problem, but every day apearse at least one more.
I've detected the problem with Power PC and Intel clients; With 12.1.2015.2015 and 12.1.1000.0157 versions; And with OSX 10.5.8, 10.6.8, 10.7.5 and 10.8.5.
 
I'm not sure if it is being caused by a new patch (OS / JAVA) or something like that. Do you have more information?

Regards!

Mick2009's picture

New definitions have been released which should resolve the issue- please run LiveUpdate now and report back on whether or not the macs update successfully?

With thanks and best regards,

Mick