Endpoint Protection Small Business Edition

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  • 1.  SEP 12.1 Manager - Remote console

    Posted May 20, 2011 01:50 PM

    Remote Console installed on my Windows 7 Ultimate system.  When I run the application, and log in as administrator, it just sits at "loading".  I cannot access the Home, Monitors, Reports, or Policies.  I can click on the computers and admin selection, and do what I need.

     

    This is only on the remote console.

     

    James



  • 2.  RE: SEP 12.1 Manager - Remote console

    Posted May 20, 2011 01:57 PM

    Check this -

    Home, Reports and Monitors tabs are Blank in the Symantec Endpoint Protection Manager Remote Console on Windows Server 2008 SP1 and Windows Vista

    http://bit.ly/mJsmZ9

     

    Unable to download or install the Symantec Endpoint Protection Manager Remote Console.

    http://bit.ly/lexRvP



  • 3.  RE: SEP 12.1 Manager - Remote console

    Posted May 20, 2011 04:42 PM

    Thanks Cycletech.  UAC was turned off on day one of my build :-)

    It displays the tabs correctly, but it sits at the "loading" screen forever.  It works on the server that I have SEP running on, just not a remote machine.

    I will attempt to reinstall Java....

     

    James



  • 4.  RE: SEP 12.1 Manager - Remote console

    Posted May 23, 2011 07:54 AM

    remove all Java; reninstall java and the web console and run as admin

    try this

     

    Open IE9 to any page.  Click on Tools--> Compatiblilty Settings.  Enter the IP address of the SEP server in Compatibilty View Settings "ADD THIS WEBSITE"   and click ADD.



  • 5.  RE: SEP 12.1 Manager - Remote console

    Posted May 23, 2011 12:25 PM

    Rafeeq's solution just above enabled me to use the EMC Networker (backup) console again after Java failure.

    Thanks!