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SEP 12.1 - move to another drive? Space issues.

Created: 26 Apr 2012 | 9 comments

Hi all,

I have a server running SEP 12.1 that is running out of space on the C: drive (the symantec folder is about 15gb).  I moved all the files I could out of C:, and did the "previous versions" and "database maintenance" steps that I've found elsewhere on this site.  There is still a space issue - I have about 1.5gb free space remaining on C:  (as an FYI, I also moved the pagefile from C: to another drive to buy space).

How can I move the install from the C: drive to another drive (D:) that has much more space?  I have about 100 clients and do not want to have to uninstall/reinstall them obviously.

Any help greatly appreciated,

Rob

Comments 9 CommentsJump to latest comment

Swapnil khare's picture

2 Situations can Help .

Either Fresh install of Sepm to Another drive which has larger space by taking backup of data and server certificates or move the content as mentioned in link below .

 

http://www.symantec.com/business/support/index?page=content&id=TECH103808&locale=en_US

 

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

pete_4u2002's picture

is it the SEPM server or SEP client you talking?

if SEPM, follow DR steps and install on other drive.

Swapnil khare's picture

I would suggest to Approach Support for this situation .

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Chetan Savade's picture

Hi Bradcentre,

If you are moving on same machine from C drive to D drive, you will not have to follow disaster recovery.

Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?pag...

It's not required to uninstall / reinstall SEP clients.

 

 

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Mithun Sanghavi's picture

Hello,

In your case, it is very important to understand which File or Directory of SEP / SEPM using the Highest space.

Accordingly, we can diagnose the issue.

Check these Articles:

Symantec Endpoint Protection Manager 12.1 database using a high amount of Hard drive space

https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-manager-121-database-using-high-amount-hard-drive-space

High Disk Space is being consumed by C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\Importpackage

https://www-secure.symantec.com/connect/articles/high-disk-space-being-consumed-cprogram-filessymantecsymantec-endpoint-protection-managerda

However, There are 3 ways for you-

1) Disaster Recovery Process for SEP 12.1 

http://www.symantec.com/docs/TECH160736

2) Work on the Article provided below: (as suggested above by Swapnil)

How to use a new Drive/Partition to host the Symantec Endpoint Protection content directory without reinstalling

http://www.symantec.com/docs/TECH103808

3) Shrink the Symantec Endpoint Protection Manager (SEPM) 12.1 embedded database

http://www.symantec.com/docs/TECH185177

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Bradcenter's picture

hi all - thanks for the prompt help.

I cannot do the step that moves "content" to another drive, since the destination drive has other data in it.  I have also done the steps Mr. Sanghavi recommended previously.

I think it would be best to do the disaster recovery.

From what I understand, the basic steps are:

- backup the DB.

- backup the disaster recovery file.

- since it is the same server, I don't need to worry about the IP etc.

- uninstall SEPM (does this require a reboot?)

- install SEPM again, do the recovery.

Does that look right?
 

Thanks,

Rob

Mithun Sanghavi's picture

Hello,

The steps sound right to me. However, here is the Article for you to check the steps- 

Disaster Recovery Process for SEP 12.1 

http://www.symantec.com/docs/TECH160736

What did you think about this Article? Could give it a try -

Shrink the Symantec Endpoint Protection Manager (SEPM) 12.1 embedded database

http://www.symantec.com/docs/TECH185177

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Simpson Homer's picture

uninstall SEPM (does this require a reboot?)

Sometimes it may(When you start re-installing.), mostly does not.