Endpoint Protection

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  • 1.  SEP 12.1 RU1

    Posted Nov 18, 2011 06:54 AM

    Dear Team,

     

    Any idea when 12.1 RU1 get officially release?

     

    Regards,

    M.R



  • 2.  RE: SEP 12.1 RU1
    Best Answer

    Trusted Advisor
    Posted Nov 18, 2011 06:59 AM

    Hello,

    Symantec Endpoint Protection 12.1 RU1 is Officially Released and Available on the https://fileconnect.symantec.com/

    Check this Articles for the same to find out answers of the following:

    Upgrading or migrating to Symantec Endpoint Protection 12.1.1000 (RU1)

    http://bit.ly/rC916P

    New fixes and features in Symantec Endpoint Protection 12.1 Release Update 1

    http://bit.ly/rCcJCq

    Migration paths

    Symantec Endpoint Protection 12.1.1000.157 (RU1) can migrate seamlessly over the following:

    Symantec Endpoint Protection 12.1.671.4971 (RTM)

    Migration detects and migrates installations of the following Symantec legacy virus protection software:

    • Symantec AntiVirus Corporate Edition 9.x and 10.x.

    • Symantec Client Security 2.x and 3.x
    • Symantec Endpoint Protection Small Business Edition 12.0
    • Symantec Endpoint Protection 11.x
    • Symantec Sygate Enterprise Protection *
    • Symantec AntiVirus for Mac *

     

    Hope that helps !!

     



  • 3.  RE: SEP 12.1 RU1

    Posted Nov 18, 2011 07:07 AM

    Thanks mithun for this information which I really needed.



  • 4.  RE: SEP 12.1 RU1

    Posted Nov 18, 2011 07:14 AM

    Hello,

    SEP 12.1 RU1 has been released,

    Release Date: 2011-11-18

    Please refer to the below link to get information on latest version released,

    Release Details

    http://www.symantec.com/business/support/index?page=releasedetails&key=54619

    Upgrading or migrating to Symantec Endpoint Protection 12.1.1000 (RU1)

    http://www.symantec.com/business/support/index?page=content&id=TECH174545



  • 5.  RE: SEP 12.1 RU1

    Posted Nov 18, 2011 09:12 AM

    I'm still not seeing RU1 on fileconnect. It is still showing 12.1 from June. Any ideas why?

    Mike



  • 6.  RE: SEP 12.1 RU1

    Trusted Advisor
    Posted Nov 18, 2011 10:10 AM

    Hello,

    It would show. It is uploading on some accounts. 

    Could you check the same by tomorrow??

    Check this Symantec BLOG:

    SEP 12.1 RU1 (Symantec Endpoint Protection) is now available 

    I am sure it would be there uploaded within a day or two.



  • 7.  RE: SEP 12.1 RU1

    Posted Nov 18, 2011 10:24 AM

    Maybe you are logging into FileConnect with an SPS 4.0 serial number? I don't believe RU1 has been updated to the bundles yet. If you are attempting to login with a SEP 12.1 serial then I am not quite sure what is going on. You can contact Customer Care if you would need RU1 quickly:

    http://www.symantec.com/business/support/assistance_care.jsp

    If you are still not having any luck, then feel free to private message me your M# and I'll have a look into it from this end.



  • 8.  RE: SEP 12.1 RU1

    Posted Nov 18, 2011 11:43 AM

    I have downloaded it and installed it on 2 seperate buildings. I have a test group in each. One with 15 and the other with 68. So far after a couple hours exactly one has upgraded. I do have it set to notify so that may be the reason. I have the upgrade set to 0 days and midnight to midnight.



  • 9.  RE: SEP 12.1 RU1

    Posted Nov 23, 2011 12:57 PM

    As of now, many if not all bundles have been updated with the SEP 12.1 RU1 files as well.



  • 10.  RE: SEP 12.1 RU1

    Posted Nov 23, 2011 12:59 PM

    For a glimpse of what the actual file postings look like, please visit: https://www-secure.symantec.com/connect/blogs/sep-121-ru1-symantec-endpoint-protection-now-available



  • 11.  RE: SEP 12.1 RU1

    Posted Nov 23, 2011 04:50 PM

    Because I have made multiple purchases of various versions of Symantec Endpoint products over the years, I have multiple Symantec File Connect serial numbers.  I have SEP Standard, SEP Enterprise, SEP for Embedded, and so on.

    12.1 RU1 shows up under one of my Endpoint Standard serial numbers.   My Endpoint Enterprise licenses show 11.0.7 is the most current version.  Is there something I am doing wrong?



  • 12.  RE: SEP 12.1 RU1

    Posted Nov 23, 2011 06:24 PM

    If you are attempting to download SEP 12.1 off of FileConnect using an M serial number for SPS EE 3.0 or SEP 11.0, that won't do it because 12.1 is a major upgrade after SEP 11. You will either need the Version Upgrade notification or you can upgrade your license through the Licensing Portal. I know it is a bit complicated but once you have your Version Upgrade notification, you'll just want to keep that in a safe place.

    Note, you aren't doing anything wrong but it can be a chore to get the right information.

    If you still need assistance, please contact Customer Care at: http://www.symantec.com/business/support/assistance_care.jsp

    Please let us know how it goes!



  • 13.  RE: SEP 12.1 RU1

    Posted Nov 23, 2011 06:27 PM

    Also wanted to mention that when you receive your Version Upgrade notification, you will also be able to obtain your license file(s) from there as well. Customer Care will be able to assist you with making sure you have all the license files you need or be able to run a report for you that will show you what licenses you own.



  • 14.  RE: SEP 12.1 RU1

    Posted Nov 25, 2011 06:30 PM

    Ok, thanks.  I did the upgrade so that is probably why just one of my codes works.  It is probably my upgrade code.   I guess this makes sense; lets only people with support get the upgrades.