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  • 1.  SEP 12.1 RU6 causing repeated kernel panics for Yosemite (Mac OS 10.10.4)

    Posted Jul 24, 2015 02:26 PM

    We have been having an ongoing problems with SEP 12.1 RU6 on several of our MAC OS 10.10.4 clients after installing SEP 12.1 RU6. After completing the install, there is a kernel panic and the Mac reboots. There are repeated kernel panics within a few minutes after each reboot. The only work around is to start up in safe mode, uninstall SEP, and install SEP 12.1 RU5 (which doesn’t have this problem). I have recreated SEP install packages (via Admin > Install Packages > Client Install Package), but get the same result. All of the affected Mac clients were upgrades from Mac OS 10.9 and SEP 12.1 RU5 was uninstalled via the Symantec Uninstaller, which is part of the install, prior to the upgrade. Below are a few copies of the kernel panics.

     

    ------------------------

    Anonymous UUID:       B74D7DDD-200E-F22B-89A7-BE8D39FE70D4

     

    Thu Jul 16 12:51:37 2015

     

    *** Panic Report ***

    panic(cpu 6 caller 0xffffff8006017cc2): Kernel trap at 0xffffff800600c092, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000036b408004, CR4: 0x00000000001626e0

    RAX: 0x0000000000000001, RBX: 0xffffff803288dc60, RCX: 0x0000000000000021, RDX: 0x7fffffffffffffff

    RSP: 0xffffff81901839d8, RBP: 0xffffff8190183a00, RSI: 0x0000000000000001, RDI: 0x0000000000000010

    R8:  0xffffff803288dc60, R9:  0xffffff8190183b60, R10: 0xffffff8006148800, R11: 0xffffff80313773a8

    R12: 0xffffff80066d690c, R13: 0x0000000000000005, R14: 0x0000000000000000, R15: 0x0000000000000000

    RFL: 0x0000000000010206, RIP: 0xffffff800600c092, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000002, Fault CPU: 0x6

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff8190183680 : 0xffffff8005f2bda1 

    0xffffff8190183700 : 0xffffff8006017cc2 

    0xffffff81901838c0 : 0xffffff8006034b73 

    0xffffff81901838e0 : 0xffffff800600c092 

    0xffffff8190183a00 : 0xffffff7f892fd0b9 

    0xffffff8190183a30 : 0xffffff7f892fcff9 

    0xffffff8190183b20 : 0xffffff7f892fd2a7 

    0xffffff8190183b40 : 0xffffff7f89307e0e 

    0xffffff8190183b90 : 0xffffff7f89307099 

    0xffffff8190183bd0 : 0xffffff800646c9c0 

    0xffffff8190183c30 : 0xffffff8006469d99 

    0xffffff8190183c90 : 0xffffff8006467c12 

    0xffffff8190183ce0 : 0xffffff8006467a10 

    0xffffff8190183d40 : 0xffffff80064814c1 

    0xffffff8190183dc0 : 0xffffff8005f7338d 

    0xffffff8190183e10 : 0xffffff8005f3000c 

    0xffffff8190183e40 : 0xffffff8005f149f3 

    0xffffff8190183e90 : 0xffffff8005f2531d 

    0xffffff8190183f10 : 0xffffff80060031ea 

    0xffffff8190183fb0 : 0xffffff8006035396 

          Kernel Extensions in backtrace:

             com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f892f8000->0xffffff7f89305fff

             com.symantec.kext.SymAPComm(100.1f12)[C3E06503-3E79-3482-9CB8-7CD55A483FBD]@0xffffff7f89306000->0xffffff7f8930afff

                dependency: com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f892f8000

     

    BSD process name corresponding to current thread: kextd

     

    Mac OS version:

    14E46

    ------------------------

    Anonymous UUID:       E379EC42-92D2-8B4D-34EF-D836A8C75510

     

    Fri Jul 24 10:13:58 2015

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff800c017cc2): Kernel trap at 0xffffff800c00c092, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000024e846009, CR4: 0x00000000001626e0

    RAX: 0x0000000000000001, RBX: 0xffffff801ec51ed0, RCX: 0x0000000000000021, RDX: 0x7fffffffffffffff

    RSP: 0xffffff811bf8b9d8, RBP: 0xffffff811bf8ba00, RSI: 0x0000000000000001, RDI: 0x0000000000000010

    R8:  0xffffff801ec51ed0, R9:  0xffffff811bf8bb60, R10: 0xffffff800c148800, R11: 0xffffff80216a5268

    R12: 0xffffff800c6d690c, R13: 0x0000000000000005, R14: 0x0000000000000000, R15: 0x0000000000000000

    RFL: 0x0000000000010206, RIP: 0xffffff800c00c092, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000002, Fault CPU: 0x0

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff811bf8b680 : 0xffffff800bf2bda1 

    0xffffff811bf8b700 : 0xffffff800c017cc2 

    0xffffff811bf8b8c0 : 0xffffff800c034b73 

    0xffffff811bf8b8e0 : 0xffffff800c00c092 

    0xffffff811bf8ba00 : 0xffffff7f8ecd40b9 

    0xffffff811bf8ba30 : 0xffffff7f8ecd3ff9 

    0xffffff811bf8bb20 : 0xffffff7f8ecd42a7 

    0xffffff811bf8bb40 : 0xffffff7f8ecdee0e 

    0xffffff811bf8bb90 : 0xffffff7f8ecde099 

    0xffffff811bf8bbd0 : 0xffffff800c46c9c0 

    0xffffff811bf8bc30 : 0xffffff800c469d99 

    0xffffff811bf8bc90 : 0xffffff800c467c12 

    0xffffff811bf8bce0 : 0xffffff800c467a10 

    0xffffff811bf8bd40 : 0xffffff800c4814c1 

    0xffffff811bf8bdc0 : 0xffffff800bf7338d 

    0xffffff811bf8be10 : 0xffffff800bf3000c 

    0xffffff811bf8be40 : 0xffffff800bf149f3 

    0xffffff811bf8be90 : 0xffffff800bf2531d 

    0xffffff811bf8bf10 : 0xffffff800c0031ea 

    0xffffff811bf8bfb0 : 0xffffff800c035396 

          Kernel Extensions in backtrace:

             com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f8eccf000->0xffffff7f8ecdcfff

             com.symantec.kext.SymAPComm(100.1f12)[C3E06503-3E79-3482-9CB8-7CD55A483FBD]@0xffffff7f8ecdd000->0xffffff7f8ece1fff

                dependency: com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f8eccf000

     

    BSD process name corresponding to current thread: kextd

     

    Mac OS version:

    14E46

     

    Kernel version:

    Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

    Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

    Kernel slide:     0x000000000bc00000

    Kernel text base: 0xffffff800be00000

    __HIB  text base: 0xffffff800bd00000

    System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

     

    System uptime in nanoseconds: 159053784250

    last loaded kext at 159053619090: com.symantec.kext.SymAPComm         100.1f12 (addr 0xffffff7f8ecdd000, size 20480)

    last unloaded kext at 123568760579: com.apple.driver.AirPort.Brcm4331  800.20.24 (addr 0xffffff7f8de90000, size 2043904)

    loaded kexts:

    com.symantec.kext.SymAPComm     100.1f12

    com.symantec.kext.internetSecurity   5.2.1f12

    com.apple.filesystems.smbfs   3.0.1

    com.apple.driver.AudioAUUC          1.70

    com.apple.driver.AppleHWSensor     1.9.5d0

    com.apple.driver.ApplePlatformEnabler        2.2.0d4

    com.apple.driver.AGPM         110.19.6

    com.apple.driver.X86PlatformShim   1.0.0

    com.apple.iokit.IOBluetoothSerialManager   4.3.5f8

    com.apple.filesystems.autofs  3.0

    com.apple.driver.AppleMikeyHIDDriver       124

    com.apple.driver.AppleOSXWatchdog          1

    com.apple.driver.AppleMikeyDriver  272.18.1

    com.apple.driver.AppleHDA  272.18.1

    com.apple.iokit.IOUserEthernet         1.0.1

    com.apple.Dont_Steal_Mac_OS_X   7.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   4.3.5f8

    com.apple.driver.AppleHWAccess     1

    com.apple.driver.AppleUpstreamUserClient  3.6.1

    com.apple.driver.AppleLPC   1.7.3

    com.apple.driver.AppleHV     1

    com.apple.GeForce     10.0.4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleThunderboltIP           2.0.2

    com.apple.driver.AppleIntelHD4000Graphics           10.0.6

    com.apple.driver.AppleIntelFramebufferCapri          10.0.6

    com.apple.driver.AppleSMCLMU     2.0.7d0

    com.apple.driver.AppleBacklight       170.7.4

    com.apple.driver.AppleMCCSControl           1.2.12

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0

    com.apple.BootCache 36

    com.apple.driver.AppleUSBHub        705.4.2

    com.apple.driver.XsanFilter    404

    com.apple.iokit.IOAHCIBlockStorage          2.7.1

    com.apple.driver.AirPort.Brcm4360   930.37.3

    com.apple.driver.AppleSDXC            1.6.5

    com.apple.iokit.AppleBCM5701Ethernet      10.1.3

    com.apple.driver.AppleUSBEHCI     705.4.14

    com.apple.driver.AppleAHCIPort      3.1.2

    com.apple.driver.AppleUSBXHCI    710.4.11

    com.apple.driver.AppleRTC   2.0

    com.apple.driver.AppleACPIButtons            3.1

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS       2.1

    com.apple.driver.AppleACPIEC        3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient  218.0.0

    com.apple.nke.applicationfirewall      161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet       8

    com.apple.driver.AppleIntelCPUPowerManagement            218.0.0

    com.apple.iokit.IOSerialFamily          11

    com.apple.kext.triggers           1.0

    com.apple.driver.DspFuncLib            272.18.1

    com.apple.kext.OSvKernDSPLib       1.15

    com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.3.5f8

    com.apple.iokit.IOBluetoothFamily   4.3.5f8

    com.apple.driver.AppleSMBusPCI    1.0.12d1

    com.apple.nvidia.driver.NVDAGK100Hal    10.0.4

    com.apple.driver.AppleHDAController         272.18.1

    com.apple.iokit.IOHDAFamily          272.18.1

    com.apple.iokit.IOAudioFamily         203.3

    com.apple.vecLib.kext            1.2.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily     5.9.1d7

    com.apple.nvidia.driver.NVDAResman         10.0.4

    com.apple.iokit.IOSlowAdaptiveClockingFamily     1.0.0

    com.apple.driver.AppleThunderboltEDMSink           4.0.3

    com.apple.iokit.IOUSBUserClient     705.4.0

    com.apple.iokit.IOSurface      97.4

    com.apple.iokit.IOAcceleratorFamily2           156.16

    com.apple.AppleGraphicsDeviceControl       3.10.24

    com.apple.driver.AppleBacklightExpert        1.1.0

    com.apple.driver.AppleSMC  3.1.9

    com.apple.iokit.IONDRVSupport      2.4.1

    com.apple.driver.AppleSMBusController      1.0.13d1

    com.apple.iokit.IOGraphicsFamily     2.4.1

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5

    com.apple.driver.AppleUSBHIDMouse        185.3

    com.apple.driver.AppleHIDMouse    185.3

    com.apple.driver.AppleUSBHIDKeyboard   176.2

    com.apple.driver.AppleHIDKeyboard           176.2

    com.apple.iokit.IOUSBHIDDriver    705.4.0

    com.apple.driver.AppleUSBMergeNub         705.4.0

    com.apple.driver.AppleUSBComposite         705.4.9

    com.apple.driver.AppleThunderboltDPInAdapter     4.0.6

    com.apple.driver.AppleThunderboltDPOutAdapter  4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily         4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter         2.0.2

    com.apple.driver.AppleThunderboltNHI       3.1.7

    com.apple.iokit.IOThunderboltFamily           4.2.2

    com.apple.iokit.IO80211Family         730.60

    com.apple.iokit.IOEthernetAVBController   1.0.3b3

    com.apple.driver.mDNSOffloadUserClient   1.0.1b8

    com.apple.iokit.IONetworkingFamily            3.2

    com.apple.iokit.IOAHCIFamily         2.7.5

    com.apple.iokit.IOUSBFamily           720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime   2.0

    com.apple.iokit.IOHIDFamily            2.0.0

    com.apple.iokit.IOSMBusFamily       1.1

    com.apple.security.sandbox    300.0

    com.apple.kext.AppleMatch   1.0.0d1

    com.apple.driver.AppleKeyStore       2

    com.apple.driver.AppleMobileFileIntegrity   1.0.5

    com.apple.driver.AppleCredentialManager    1.0

    com.apple.driver.DiskImages 397

    com.apple.iokit.IOStorageFamily       2.0

    com.apple.iokit.IOReportFamily        31

    com.apple.driver.AppleFDEKeyStore            28.30

    com.apple.driver.AppleACPIPlatform           3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.Libm    1

    com.apple.kec.pthread            1

    com.apple.kec.corecrypto       1.0

    Model: iMac13,2, BootROM IM131.010A.B08, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.11f14

    Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 0 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB

    USB Device: Hub

    USB Device: Keyboard Hub

    USB Device: Apple Optical USB Mouse

    USB Device: Apple Keyboard

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Hub

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: iMac, Apple Inc., 23.4

    ------------------------

    Anonymous UUID:       E379EC42-92D2-8B4D-34EF-D836A8C75510

    Fri Jul 24 11:02:45 2015

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff800be17cc2): Kernel trap at 0xffffff800be0c092, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000007a4202f, CR4: 0x00000000001626e0
    RAX: 0x0000000000000001, RBX: 0xffffff801e650b70, RCX: 0x0000000000000021, RDX: 0x7fffffffffffffff
    RSP: 0xffffff81164d39d8, RBP: 0xffffff81164d3a00, RSI: 0x0000000000000001, RDI: 0x0000000000000010
    R8:  0xffffff801e650b70, R9:  0xffffff81164d3b60, R10: 0xffffff800bf48800, R11: 0xffffff8021627d28
    R12: 0xffffff800c4d690c, R13: 0x0000000000000005, R14: 0x0000000000000000, R15: 0x0000000000000000
    RFL: 0x0000000000010206, RIP: 0xffffff800be0c092, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000002, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff81164d3680 : 0xffffff800bd2bda1
    0xffffff81164d3700 : 0xffffff800be17cc2
    0xffffff81164d38c0 : 0xffffff800be34b73
    0xffffff81164d38e0 : 0xffffff800be0c092
    0xffffff81164d3a00 : 0xffffff7f8ead40b9
    0xffffff81164d3a30 : 0xffffff7f8ead3ff9
    0xffffff81164d3b20 : 0xffffff7f8ead42a7
    0xffffff81164d3b40 : 0xffffff7f8eadee0e
    0xffffff81164d3b90 : 0xffffff7f8eade099
    0xffffff81164d3bd0 : 0xffffff800c26c9c0
    0xffffff81164d3c30 : 0xffffff800c269d99
    0xffffff81164d3c90 : 0xffffff800c267c12
    0xffffff81164d3ce0 : 0xffffff800c267a10
    0xffffff81164d3d40 : 0xffffff800c2814c1
    0xffffff81164d3dc0 : 0xffffff800bd7338d
    0xffffff81164d3e10 : 0xffffff800bd3000c
    0xffffff81164d3e40 : 0xffffff800bd149f3
    0xffffff81164d3e90 : 0xffffff800bd2531d
    0xffffff81164d3f10 : 0xffffff800be031ea
    0xffffff81164d3fb0 : 0xffffff800be35396
          Kernel Extensions in backtrace:
             com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f8eacf000->0xffffff7f8eadcfff
             com.symantec.kext.SymAPComm(100.1f12)[C3E06503-3E79-3482-9CB8-7CD55A483FBD]@0xffffff7f8eadd000->0xffffff7f8eae1fff
                dependency: com.symantec.kext.internetSecurity(5.2.1f12)[98953480-E702-3DCF-B237-8BDAB59AB7E9]@0xffffff7f8eacf000

    BSD process name corresponding to current thread: kextd

    Mac OS version:
    14E46

    Kernel version:
    Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
    Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
    Kernel slide:     0x000000000ba00000
    Kernel text base: 0xffffff800bc00000
    __HIB  text base: 0xffffff800bb00000
    System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

    System uptime in nanoseconds: 190591390245
    last loaded kext at 190591227863: com.symantec.kext.SymAPComm    100.1f12 (addr 0xffffff7f8eadd000, size 20480)
    last unloaded kext at 184331802514: com.apple.driver.AirPort.Brcm4331    800.20.24 (addr 0xffffff7f8dc90000, size 2043904)
    loaded kexts:
    com.symantec.kext.SymAPComm    100.1f12
    com.symantec.kext.internetSecurity    5.2.1f12
    com.apple.filesystems.smbfs    3.0.1
    com.apple.driver.AudioAUUC    1.70
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.ApplePlatformEnabler    2.2.0d4
    com.apple.driver.AGPM    110.19.6
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleOSXWatchdog    1
    com.apple.driver.AppleMikeyDriver    272.18.1
    com.apple.driver.AppleHDA    272.18.1
    com.apple.driver.AppleUpstreamUserClient    3.6.1
    com.apple.GeForce    10.0.4
    com.apple.iokit.IOUserEthernet    1.0.1
    com.apple.iokit.IOBluetoothSerialManager    4.3.5f8
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleIntelHD4000Graphics    10.0.6
    com.apple.driver.AppleBacklight    170.7.4
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleHV    1
    com.apple.driver.AppleThunderboltIP    2.0.2
    com.apple.driver.AppleMCCSControl    1.2.12
    com.apple.driver.AppleLPC    1.7.3
    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.5f8
    com.apple.driver.AppleSMCLMU    2.0.7d0
    com.apple.driver.AppleIntelFramebufferCapri    10.0.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
    com.apple.BootCache    36
    com.apple.driver.AppleUSBHub    705.4.2
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.7.1
    com.apple.driver.AppleSDXC    1.6.5
    com.apple.iokit.AppleBCM5701Ethernet    10.1.3
    com.apple.driver.AppleAHCIPort    3.1.2
    com.apple.driver.AirPort.Brcm4360    930.37.3
    com.apple.driver.AppleUSBEHCI    705.4.14
    com.apple.driver.AppleUSBXHCI    710.4.11
    com.apple.driver.AppleACPIButtons    3.1
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    3.1
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
    com.apple.nke.applicationfirewall    161
    com.apple.security.quarantine    3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    272.18.1
    com.apple.kext.OSvKernDSPLib    1.15
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.4
    com.apple.nvidia.driver.NVDAResman    10.0.4
    com.apple.iokit.IOSerialFamily    11
    com.apple.iokit.IOSurface    97.4
    com.apple.driver.AppleBacklightExpert    1.1.0
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.AppleThunderboltEDMSink    4.0.3
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.AppleSMBusController    1.0.13d1
    com.apple.driver.AppleHDAController    272.18.1
    com.apple.iokit.IOHDAFamily    272.18.1
    com.apple.iokit.IOAudioFamily    203.3
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  • 2.  RE: SEP 12.1 RU6 causing repeated kernel panics for Yosemite (Mac OS 10.10.4)

    Posted Jul 24, 2015 02:27 PM

    Likely need to open a case and submit these.



  • 3.  RE: SEP 12.1 RU6 causing repeated kernel panics for Yosemite (Mac OS 10.10.4)

    Posted Jul 24, 2015 02:27 PM

    We have also run Verify Disk Permissions, which didn't make a difference.

            From Disk Utility -> Select HDD-->  Click On "Verify Disk" after that " Verify Disk Permissions"



  • 4.  RE: SEP 12.1 RU6 causing repeated kernel panics for Yosemite (Mac OS 10.10.4)

    Posted Oct 05, 2015 03:13 PM

    Hi Scott,

    We fixed an similar defect in 12.1.6 MP2 release with the same root cause. Please can you try installing this version and let us know if that solve the issue.

    Regards,

    Manickam