have you create Silent (No user input or display) package type ?

Does SEP installation sucess ?

If not please post SE_inst.log.

http://www.symantec.com/business/support/index?page=content&id=TECH102817

No its not, its a package supposed to install from E drive.

Where did u get this setup.exe from? From CD1 ?

I have the setup.exe from a colleague who sadi he had modified the package to run from E drive

So do you want to install setup different drive ?

How to create a Symantec Endpoint Protection install package that will install to a different drive

Article:TECH102896

|

Created: 2007-01-13

|

Updated: 2007-01-10

|

Article URL http://www.symantec.com/docs/TECH102896

He might have created a silent package which installs SEP on E drive..check the sep_inst.log ... It will tell u where and what it is installing

If so, the log should ideally sit in E drive right?...But i dont find it there..neither in C drive too

@James : The package has been modifed from SEPM to be installed in E drive.

Please post Sep_inst.log.

available %temp%

It will have the log. C:/temp or c:/windows/temp or. User profile temp

=== Verbose logging started: 11/21/2014  22:58:45  Build type: SHIP UNICODE 3.01.4000.4042  Calling process: C:\WINNT\system32\msiexec.exe ===
MSI (c) (8C:78) [22:58:45:931]: Resetting cached policy values
MSI (c) (8C:78) [22:58:45:931]: Machine policy value 'Debug' is 0
MSI (c) (8C:78) [22:58:45:931]: ******* RunEngine:
           ******* Product: E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (8C:78) [22:58:45:931]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (8C:78) [22:58:45:931]: Grabbed execution mutex.
MSI (c) (8C:78) [22:58:45:947]: Cloaking enabled.
MSI (c) (8C:78) [22:58:45:947]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (8C:78) [22:58:45:962]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (10:AC) [22:58:45:978]: Grabbed execution mutex.
MSI (s) (10:2C) [22:58:45:994]: Resetting cached policy values
MSI (s) (10:2C) [22:58:45:994]: Machine policy value 'Debug' is 0
MSI (s) (10:2C) [22:58:45:994]: ******* RunEngine:
           ******* Product: E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (10:2C) [22:58:45:994]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (10:2C) [22:58:46:009]: File will have security applied from OpCode.
MSI (s) (10:2C) [22:58:46:166]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi' against software restriction policy
MSI (s) (10:2C) [22:58:46:166]: SOFTWARE RESTRICTION POLICY: E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi has a digital signature
MSI (s) (10:2C) [22:58:46:509]: SOFTWARE RESTRICTION POLICY: E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (10:2C) [22:58:46:509]: End dialog not enabled
MSI (s) (10:2C) [22:58:46:509]: Original package ==> E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi
MSI (s) (10:2C) [22:58:46:509]: Package we're running from ==> C:\WINNT\Installer\163729.msi
MSI (s) (10:2C) [22:58:46:556]: APPCOMPAT: looking for appcompat database entry with ProductCode '{827E3EA6-85D1-4413-96D8-24B0F9B49967}'.
MSI (s) (10:2C) [22:58:46:556]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (10:2C) [22:58:46:556]: Note: 1: 1708 
MSI (s) (10:2C) [22:58:46:556]: Note: 1: 2729 
MSI (s) (10:2C) [22:58:46:556]: Note: 1: 2729 
MSI (s) (10:2C) [22:58:46:556]: Product: Symantec Endpoint Protection -- Installation failed.

MSI (s) (10:2C) [22:58:46:587]: MainEngineThread is returning 1633
This installation package is not supported by this processor type. Contact your product vendor.
E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi
MSI (c) (8C:78) [22:58:46:697]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (8C:78) [22:58:46:697]: MainEngineThread is returning 1633
=== Verbose logging stopped: 11/21/2014  22:58:46 ===

 

Sorry!! here is the log...

 

MSI (s) (10:2C) [22:58:46:587]: MainEngineThread is returning 1633
This installation package is not supported by this processor type. Contact your product vendor.
E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi
 

You can try 64 bit sep client package ?

You need to create 32 bit sep package then install sep client,You can try to install 64 bit sep package on 32 bit OS.

But the machine is a 32 bit, Inspite I tried, it said the processsor does not support the installation file

You need to create new sep 32 bit package and install.Current package are support 64 bit processer not 32 bit.

Okay fine, so that should be the one causing this you sau right?..Thank you so much  for the help :)

 

Your machine has 32 bit OS, what you are trying to install is a 64 bit app, from the log it says 

" E:\Symantec Endpoint Protection version 12.1.4112.4156 - English\Sep64.msi "

ask your collegue to export and give you a 32 bit package.

Thank you Rafeeq and James, Time to kill my colleague ;)

So that should be the one causing this you sau right?..

Yes,You can install 32bit sep package.