Endpoint Protection

 View Only
  • 1.  SEP 12.1 vs. Oce` Printer Accounting

    Posted Jan 30, 2015 11:18 AM

    We are running locally SEP 12.1 on our Win7 systems and also run an Oce` Colorwave 650 printer (network) and the Oce` Accounting package for job tracking and billing.

    I have over 30 systems that have it installed and 3 of them will not allow the accounting interface to work when submitting prints to the Oce`. The software (Oce` accounting) will work if i disable the SEP 12.1 on the system. I did have to go into ALL systems and disable the Insight portion of SEP to allow the Oce` software to work at all. But, for some reason the 3 systems do NOT allow the prints to be billed into the accounting portion by any means or manner. Other than to disable it all together.

    Any thoughts?

    All help greatly appreciated.

     

    Thanks in advance.



  • 2.  RE: SEP 12.1 vs. Oce` Printer Accounting

    Posted Jan 30, 2015 11:23 AM
    Do you have the firewall enabled? Anything in the traffic log? Or risk log?