Endpoint Protection

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  • 1.  SEP 12.1 Web Console - Java Issues (9090)

    Posted Nov 30, 2011 10:16 AM

    Hi Everyone,

     

    I have just upgraded one of our SEPMs to 12.1. When I try to go to http://<SEPM>:9090, all I get is the grey background. Now, if I uninstall Java the page will load completely. The page of course says I need to download Java 6 for the SEPM. I've tried reinstall Java, clearing the Java cache etc... Anyone else seen this?

    The web console appears to work OK.

     

    Thanks,

    Mike



  • 2.  RE: SEP 12.1 Web Console - Java Issues (9090)



  • 3.  RE: SEP 12.1 Web Console - Java Issues (9090)

    Posted Nov 30, 2011 11:02 AM

    We have successfully used 1.6 RU29 with SEP 11. The versions listed above are much older. Not sure if that our issue. Though it does appear to be an issue with Java for sure.

     

    Mike



  • 4.  RE: SEP 12.1 Web Console - Java Issues (9090)
    Best Answer

    Trusted Advisor
    Posted Nov 30, 2011 11:20 AM

    Hello,

    Basically, this issue apears similar to this Article:

    Symantec Endpoint Protection 12.1: Upgrading the Manager does not upgrade the remote Java console

    http://www.symantec.com/docs/TECH161638

     
    Also, check this:
     
    Running two versions of the remote Java console for Symantec Endpoint Protection Manager on the same machine