SEP 12.1 on Web Interface servers - SEP service stopping - ccSVChst.exe
Created: 13 Mar 2012 | 4 comments
Hi There. I'm new to this forum!
I'm currently running SEP 12.1 RU1 on virtualised Web Interface servers - Windows Server 2008. The SEP service appears to stop and the only real error I can find is listed below. A reboot will resolve the issue temporarily but sooner or later I'm faced with the same problem.
Event ID 1000
Faulting Application name: ccSVChst.exe , version 10.2.0.7
Can anyone help????
Many Thanks
Discussion Filed Under:
Comments 4 Comments • Jump to latest comment
Have you tried running the clean wipe utility.
Homer - Many thanks for getting back to me. Do you have a link to the clean wipe utility? What exactly does the clean utility do??
On second thoughts, the clean wipe utility wouldn't resolve the issue as the clients are created a from an image. Each time the client is rebooted it reverts to the same base image
RNW_76
To get the utility, you would have to contact tech support or log a case online and ask for it.
You could try and see if that would help resolve the issue and yes, reboot would be done for sure.
if not then may you would have to try to uninstall it manually.
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
India: Toll-Free 000 800 4401 456 directly
IDD call: +61 2 8220 7111
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
How to create a new case in MySupport
http://www.symantec.com/business/support/index?page=content&id=TECH58873
Manual uninstall documents for Symantec Endpoint Protection
http://www.symantec.com/docs/TECH96924
Would you like to reply?
Login or Register to post your comment.