SEP 12.1.1 Client Remote Push
After my previous post, with the difficulty getting the SEP Manager installed; I decided it would be best to do a test on a few select clients before doing the remote push to my entire network. I was able to get the client installed easily on the first two clients; the one where the manager is installed, and one for the remote push. When I got to the second remote client, I ran into several problems. I was able to get the software pushed; however, when I sent the remote command to restart the computer, it was never received. I also checked the status of the computer afterward, and found that the install failed, and was rolled back. I have attempted the install several times, always with the same results.
The client is a Windows 7 Professional machine, just like one of the ones I have successfully installed. I have completely removed all antivirus software from the remote client - it had Norton Antivirus 2012. Do I need to also remove or disable Windows Defender? I had checked the option for the remote push to remove any additional antivirus software, which was supposed to remove this.
The only other difference that I can think of; which I don't know why it would make a difference is; this client is a laptop connected by way of a docking station.
Can anyone give some advice?