Endpoint Protection

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  • 1.  SEP 12.1.4 browser IPS and IE 9,10,11

    Posted Jan 16, 2014 04:17 PM

    Hello all -

    We've got a SEP 12.1.4 64-bit client installed on a Win 7 Pro 64-bit machine.   We started evaluating Internet Explorer 11 for Windows 7 and had difficulties getting HTTPS pages to load.     Is anyone award of any glitches with the SEP browser IPS (or SEP in general) and IE 9, 10 or 11?

    The only way we could get HTTPS pages to load was to uncheck "warn if changing between secure and not secure mode".   The HTTPS pages would load then, but we had to disable the warning (which never appeared when checked).   The warning is a company security standard so we need to have it.

    We spent a lot of time resetting IE 11 settings and experimenting with different IE settings (including disabling the SEP browser add-on) for HTTPS sessions without success.   Never could get the "warn if changing between secure and not secure mode" setting to work if opening an HTTPS session.  No warning message, nothing but a blank screen....

    I'm getting off topic a little bit here, but can anyone offer suggestions on which version of IE plays nice with Win 7 and SEP?   Our production workstations are running IE 8 which is somewhat dated.

    Thanks,

    Wally



  • 2.  RE: SEP 12.1.4 browser IPS and IE 9,10,11
    Best Answer

    Posted Jan 16, 2014 04:20 PM

    We have multiple Win7 machines with IE 9,10, or 11 and SEP 12.1.4 and have not seen anything like this. If you uninstall/disable SEP, does it work as expected?

    What components of SEP are installed?

    If you think it's SEP, you may want to log a support case.



  • 3.  RE: SEP 12.1.4 browser IPS and IE 9,10,11

    Posted Jan 17, 2014 07:35 PM

    Components installed are AV, PTP, NTP.    Download insight is turned on.     We disabled SEP browser IPS and that didn't make any difference.

    Could just be a glitch with the IE 11 install.    SEP 12.1.4 is working fine with IE 8.   We may just test IE 9 and 10 also and see what works best for us.  

    If we run into the same issue with IE 9 or IE 10, we'll open an incident with the appropriate vendor.

    "All computers wait at the same speed."  

    I'll mark your response as the solution.    Just wanted to see if anyone else had run into this.