Endpoint Protection

Ok...so I may be jumping the gun a bit, but I thought I'd see if I could get SEP to run on the recent Win 10 Tech Preview. Sadly I get script execution failures in the SEP_INST log.  I don't really need a solution, but if anyone else has found a workaround, even if it's AV Only, I'd love to hear what you did.

Thanks,

-Mike

Not supported or won't work :(

At least it didn't for me

SEP 12.x Unmanaged Client partially works for me after installing Windows 10 Technical Preview over Windows 8.1 Pro with SEP 12.x.  The Antivirus and Malware Protection is active--scans work as usual, and Live Update work just fine--updates download and install.  Proactive Threat Protection became disabled on the install.  Clicking on Fix generates lots of disk activity but it remains disabled.

I am looking for the same fix as I cannot get SEP client (12.1.5) to install on my Windows 10 Preview version (refreshed 10/21/14).  I will try the UNmanaged client install to see if that works.

Oh well, Unmanaged client install didn't work for me.  I guess I'll just have to wait a while longer.

Symantec Endpoint NEVER works on the newest version of windows.  You almost always have to wait till Windows is released before Symantec ever pushes an update to work with it.  Symantec is the only company that I know that is ALWAYS like this.

Hi,

Thank you for posting in Symantec community.

Windows 8.1 is the latest operating system supported for SEP 12.1 RU5.

Here is the landing page: Release notes and system requirements for all versions of Endpoint Protection.

http://www.symantec.com/business/support/index?page=content&id=TECH163829&actp=search&viewlocale=en_US&searchid=1340734728291

Yes SEP 12.1 RU5 is working very smooth on win 8.1 :)

You can run it on Win10 

It works but only of you delete BASHDefs.zip prior to installing.

When using this work around proactive threat protection isn't installed and cannot update.

 

Yea, PTP doesn't appear to be compatible. You can just remove this component, the other should function normally.

This thread hasn't had any updates in a while, and there have been newer builds pushed out from Microsoft.  

Has anyone tried SEP 12.1 RU5 on any of the newer builds like 10049?

Tested with Windows 10 build 10049 and it remains incompatible.

 

I tested it. Remains incompatible. Thanks.

 

Cool - Thanks for taking one for the team and giving it a go!

 

Removing BASHdefs.zip did install and update for me. Unfortunately, after performing the reboot prompted by SEP, Win 10 now crashes at the login screen, so looks like we're going to have to reinstall.

Recommending Beta RU6 for 32 -bit and 64- Bit always. Thanx

Thank you for sharing your findings.    I'm running Win10 and benefit from your shared knowledge.

Is there any way to obtain beta RU6 legitimately?  Last time I looked at my available downloads, there were no betas.

You need to make contact with your Symantec rep to request access to the RU6 beta program.  Beta 2 provides support for the ongoing Windows 10 previews.

Even though RU6 is being developed to ship with some form of Windows 10 preview support, I cannot see SEP officially supporting Windows 10 until say RU7, because until the final RTM OS ships, how can any 3rd party vendors truly support it?

But again, need or want to use SEP on Windows 10 previews, get your hands on the RU6 betas via your Symantec rep.

To register as a new Symbeta user, go through this link: https://symbeta.symantec.com/signup/default.html

How do you install it after deleting the BASHDef.zip file? I tried installing it with administrator right and setting it for compatibility with Windows 7 and 8 and without but it still failed to install. Please advise. Thanks.

I have registered for Symbeta but where do I go to download the beta RU6?

Perhaps as it's soon to be released they've closed the oppurtunity to join the beta?

Suggest you make contact with your Symantec Account Manager.

Tried on RU6 on WIN10 Build 10122, and the firewall module caused issues.

What kind?

Windows 10 is not supported with SEP 12.1 RU6.

Are you sure about that? I read the release notes and recall seeing Windows 10 as supported (I don't have them handy to read right now). I have pushed SEP 12.1.6 to my Win10 Pro 10122 test box with no issue.

Chetan - I realize it isn't supported, but thought I'd give it a try for others that may be checking this thread.

 

Brian - I didn't really troubleshoot too much.  I installed a managed client with the same package & policies as the rest of our clients.  It said that it wasn't installed correctly or that the package was currupt.  The first install it broke my network connection.  The second time I tried it, the network connection had the yellow warning triangle like there was no internet, but I could still browse, etc.  I restored my image and left it alone.  Just figured I'd give it a quick try to see if it would work. 

Yeah...I'd swear that I saw support for Windows 10 in the release notes as well. But as I look at them now I see that the release notes are now on revision 2, and that Windows 10 support is no longer listed. I can assume one of three things:

1) It was a typo in revision 1 which has since been corrected.

2) Windows 10 was thought to be supported, and then further tests proved otherwise and it was pulled so as not to put the engineers in a mad panic to support an unreleased OS.

3) I was drunk that day and support was never listed in the release notes, I only hallucinated seeing Windows 10 listed.

Bottomline is that it is not supported now.

-Mike

P.S. #3 is my best guess...

 

It was there originally but has since mysteriously disappeared.

Um, Symantec cannot secretly/quietly remove support, so I think it is fair to request a formal "please explain".

We have already confirmed to customers Windows 10 is supported.

It was mentioned in the release notes. Now its not.

A Symantec employee has also commented that 10 is not supported:

https://www-secure.symantec.com/connect/articles/symantec-releases-symantec-endpoint-protection-12161686000-121-ru6#comment-11141101

So there is a disconnect somewhere. I don't need to worry about 10 at this point but I hope someone gets an answer so those who do or will be running 10 soon know where they stand.

I'm across what's happened as the Rev1 notes are in front of me. :P The thing is this cannot be a "whoops mistake" as the Beta2 release also had Windows 10 listed, as did the announcement article:
http://www.symantec.com/connect/articles/symantec-releases-symantec-endpoint-protection-12161686000-121-ru6

This is sadly and simply more signs the quality control & communication is a big problem in the SEP group. I've already sent a similar email of "feedback" to our Symantec reps. It's just not good enough.

(we were dubious about how can an OS be supported before it’s finalised & shipped, but even still, a professional vendor does not operate in this manner, you MUST communicate clearly)

SEP 12.1 RU6 works with Windows 10, but we cannot officially support Windows 10 yet since it is a beta OS.  Once the OS is GA we will announce official support either with RU6 or an update to RU6.  Our goal is to have 0-day support for Windows 10, meaning that we support Windows 10 the same day that Microsoft releases it.

Thanks Elisha for the response, and yes this stance is more than understandable. As stated,  we were very surprised that throughout the RU6 beta and then RTM build it was being listed as supported, without caveats or fine print.

I think the more major concern is that 1/ it was allowed to ship with this notion not clarified as you have just done, and that 2/ it was then quietly removed, hoping no one would notice. This is the bigger problem we have, as now to clarify this new stance with customers, they will in turn ask for Symantec's formal statement on this topic, and all we shall have is your post on the forums as a reference.

Please pass on the feedback that these kinds of mistakes, which of course can happen but really should not, need to be handled far better in the future.

Thanks again for the quick response.

The firewall issue is a defect with Windows 10.  Microsoft is aware if it and has fixed is in Windows 10 Build 10125.

I tested the Windows 10 Insider preview Build 10130 with the SEP 12.1.6 (RU6) and it worked fine. Installed and working.

Test it!

Adding an update

https://www-secure.symantec.com/connect/blogs/windows-10-upgrade-what-means-your-endpoint-security

Thanks Brian, this is exactly what I was looking for!