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  • 1.  SEP 12.1.5 not clean pen drive shutcut virus

    Posted Jul 21, 2015 12:21 PM

    SEP 12.1.5 not clean pen drive  shutcut virus

     

    what setting requir to clean all managed client Pendrive shutcut virus



  • 2.  RE: SEP 12.1.5 not clean pen drive shutcut virus

    Posted Jul 21, 2015 12:36 PM

    When a USB drive is plugged in, SEP will not automatically scan it. Only auto-protect will catch it if the virus tries to activate.

    Please submit the file sample to Symantec to see if they detect it at all:

    https://www.symantec.com/security_response/submitsamples.jsp

    You can also kick off a threat analysis scan using symhelp:

    TECH215519: 'How to run the Threat Analysis Scan in Symantec Help (SymHelp)'