Hey all I am inquiring about an issue we are facing when installing on some new hardware in our environment. We are installing Win 2012 R2 on CISCO UCS C240M4 Rack mounted servers. After the install of the OS we tried to install the latest version of SEP from Symantec 12.1.6. Upon doing so windows explorer crashes on the server. This is the event viewer error:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: vpshell2.dll, version: 12.1.6860.6400, time stamp: 0x56dd2ca5
Exception code: 0xc0000005
Fault offset: 0x000000000002d4ab
Faulting process id: 0x698
Faulting application start time: 0x01d18b56d149ddb5
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6860.6400.105\Bin64\vpshell2.dll
Report Id: 19b43377-f74a-11e5-80c2-0025b555a08f
Faulting package full name:
Faulting package-relative application ID: