Endpoint Protection

 View Only
Expand all | Collapse all

SEP 12.x bandwidth and GUP questions

  • 1.  SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 09:56 AM

    Looking for information about several topics, all related.

    We have excessively high traffic on our SonicWall's outbound X0 WAN port.

    We suspect it may be SEPM updating many clients during the morning hours because this excessive traffic drops off in the PM.

    Our SonicWall's ViewPoint shows huge web traffic to our SEP server.

    1) How much bandwidth do the updates require per computer?? -- just LiveUpdate definitions etc., NO product updates (e.g. upgrades etc.)

    2) What is the current KB article for setting up Group Update Providers in 12.x version??

    We did NOT have this bandwidth etc. problem with 11.x or earlier versions of SEP...

    3) What other settings could be reviewed to ensure that SEP/SEPM does not eat excessive bandwidth??

    4) Any suggestions on how/what to monitor SEP bandwidth usage??

    Thank you, Tom



  • 2.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 10:07 AM

    Check if you have added any package in the client autoupgrade. thats causes traffic

    Use this tool

    http://www.symantec.com/business/support/index?page=content&id=TECH156558



  • 3.  RE: SEP 12.x bandwidth and GUP questions

    Broadcom Employee
    Posted Oct 11, 2011 10:11 AM

    Hi,

    Check this article

    Which Communication Ports does Symantec Endpoint Protection 11.0 use?

    http://www.symantec.com/business/support/index?page=content&id=TECH102416

    You are guessing SEPM is using bandwidth, but if all the clients are within LAN then there would be less posibility clients are taking bandwidht usage. Only if clients are requesting full.zip then there would be possibility.

    Sylink monitor logs can tell us what clients are requesting.

    If you have WAN connectivity then you will have to check GUP connectivity & GUP clients logs.

     

     



  • 4.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 10:18 AM

    My question was a request for info on HOW to establish GUPs for 12.x version (both 12.x and 11.x clients are in use)...I have no way to know if the procedure varies according to what version SEPM we have, our current SEPM is 12.x.

    Looking at the ports list it appears I should try to check port 8014 since we have 11.x MR3 and later clients.

    Most of our clients are in other buildings, over VPN connections.

    We do not use client auto-upgrade.

    How large *are* the daily LiveUpdate files??

    Thank you, Tom



  • 5.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 10:19 AM

    How/where can these Sylink monitor logs be found??

    Thank you, Tom



  • 6.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 10:35 AM


  • 7.  RE: SEP 12.x bandwidth and GUP questions

    Broadcom Employee
    Posted Oct 11, 2011 10:37 AM

    Hi,

    You are using VPN connection for other building.

    Could you please elaborate your scenerio ? how many clients do you have in each location ? are you configuring thorugh Single SEPM ? Is there any GUP configured previosly ?

    GUP configuration is same for both SEP 11.x (RU5 later ) and SEP 12.1

    New features and functionality in Symantec Endpoint Protection Release Update 5 (SEP RU 5) Group Update Provider (GUP)

    http://www.symantec.com/business/support/index?page=content&id=TECH96417&locale=en_US

    How to confirm if Clients are receiving LiveUpdate content from Group Update Providers (GUPs)

    http://www.symantec.com/business/support/index?page=content&id=TECH97190&locale=en_US

    As you said earlier few clients are on MR3, it's always good practice to have both SEPM and SEP clients on same version.

    Daily liveupdate files are in  few Mega bytes.



  • 8.  RE: SEP 12.x bandwidth and GUP questions

    Broadcom Employee
    Posted Oct 11, 2011 10:41 AM


  • 9.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 12:31 PM

    3) What other settings could be reviewed to ensure that SEP/SEPM does not eat excessive bandwidth??

    Save as many content revisions as possible. The more content revisions you have, the bigger is the probability that the clients/GUPs will just pull a very small delta file--and not a full download (about 140 MB).

    Symantec will send about three LU packages per day. If you want to cover a complete week, you have to store 21 content revisions. Of course, if you choose to get only one package per day, you only need to save 7 revisions.

    SEPM console:

    Admin > Server > Local Site > Site Properties > LiveUpdate

    4) Any suggestions on how/what to monitor SEP bandwidth usage??

    The SEP Content Distribution Monitor tool (see Rafeeq's first post) was updated to 12.1:

    http://www.symantec.com/connect/downloads/new-sep-content-distribution-monitor-gup-health-checking



  • 10.  RE: SEP 12.x bandwidth and GUP questions

    Broadcom Employee
    Posted Oct 11, 2011 12:56 PM

    its mostly on KB's , however it al depends on the signature that is been include on that day. SEP releases 3 definition daily, which is in KBs.



  • 11.  RE: SEP 12.x bandwidth and GUP questions

    Posted Oct 11, 2011 01:31 PM
    Using IIS Logs you can understand which client downloaded what and what was the size. Since clients are connecting from VPN so the traffic will hit your Sonicwall. Also on the VPN network how many GUPs do you have and have you configured the bandwidth setting for GUPs


  • 12.  RE: SEP 12.x bandwidth and GUP questions

    Broadcom Employee
    Posted Oct 12, 2011 04:47 AM

    Hi,

    I have found this article which you have asked for couple of time

    How much bandwidth is used by a SEP Client in One day ?

    https://www-secure.symantec.com/connect/forums/sep-12x-bandwidth-and-gup-questions