Endpoint Protection

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  • 1.  SEP 12.x Threat Detection notification while logged out

    Posted May 24, 2011 09:49 AM

    When I log in to a box running SEP 12.1 beta, I continue to get a notification windows that says, SEP has detected risks while you were logged out

    When I check the Risk log, it is empty. Also, I do not see anything in the SEPM for this machine.

    It was upgraded from RU6 MP3. Could this be a glitch?



  • 2.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 25, 2011 09:15 AM

    I have seen this  happen even on versions  like  RU5, RU6 etc....so, it is nothing to do with SEP 12.X per se, or it being  upgraded  from ru6  mp3..

     

    Check the  quarantine items. Are there any items in BACKUP state?  those could be  causing this...you can delete those items..

     

    Also, please  see this:

    http://www.symantec.com/business/support/index?page=content&id=TECH105373&actp=search&viewlocale=en_US&searchid=1306329246589



  • 3.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 25, 2011 09:34 AM

    On both machines, the quarantine folder was empty but I did look at the SrtETmp folder and both had one file in there. A .tmp file

    Can this be causing the issue and can it be deleted?



  • 4.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 25, 2011 09:39 AM

    I don't think these files would cause the issue....did you look nat the link I pasted above?



  • 5.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 25, 2011 10:03 AM

    Yea but I'm unable to find anything in the logs to indicate a threat of any kind. Quarantine is empty as well.



  • 6.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 26, 2011 06:15 AM

    Brian, do you see anything in the PTP logs at all?  Wondering if it may be a SONAR detection too..



  • 7.  RE: SEP 12.x Threat Detection notification while logged out

    Posted May 26, 2011 12:23 PM

    PTP is empty as well.