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Sep 12.xx - GUP - Change install Dir to D:\

Created: 13 Dec 2012 • Updated: 17 Dec 2012 | 6 comments
This issue has been solved. See solution.

Good mroning Community!

Our desktops have 2 parititons.

I would like GUP content to be downloaded to the D: drive.  I am creating a new package to install SEP on D:\prog files\Symantec..etc.

Will this work or do GUPs have to be installed on C:\....

I vaguely remeber GUP content is located in the install directroy, but cannot find anywhere f this has to be the C:\ drive?

Please advise.

Many Thanks

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Ashish-Sharma's picture


Check this thread and comments

Vikram Kumar-SAV to SEP Symantec Employee Accredited

 Clients will still contact SEPM for Policy updates..however they will only contact GUP for definitions.

Default location: C:\Program Files\Symantec\Symantec Endpoint Protection\SharedUpdates

If you install SEP client on D drive this will go to D drive.

You can find many other things about from this link

By default clients will not connect to server for updates if GUP is not available as it is set as never..however if you configure that.

When SEPM downloads the definitions it updates the GUP and then clients take the updates from GUP..that cannot be scheduled.


Thanks In Advance

Ashish Sharma

Rafeeq's picture

GUP is same like other clients. You can install SEP to D directory

but the sharedupdates folder it creates will be on the OS drive only in your case on C drive.

More info on this link

Davinci_uk's picture

-a ha!

Thank You very much for this information.

Which one is telling the truth?  It is the OS drive or the place SEP is installed?  i thought you couldn;t move it from a different drive that SEP is installed??  i.e. SEP = C: updates on D:\ wont work.

What if I have SEP on D:\?  Wont shared updates go to D:\?

Is it hardcoded to look for C:\ regardless of where SEP is installed?

I dont want to do any reg hacking.

Both h

Mithun Sanghavi's picture


I agree with Rafeeq.

The sharedupdates folder would get created by default in C drive only. This is by design.

Check this Article:

What files from Symantec Endpoint Protection installation are installed to the C:\ Drive, when the application is installed to a different drive

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Rafeeq's picture

From the above document it says

if the folder does not exists it will create the folder only in  C drive

Only the installation files will go on D drive , folders like liveupdate and shared  folders will be on C drive

my virtual lab does not have D partition so I cannot test it as of now, You can give it a try and update us.

Davinci_uk's picture

Thank You

someone suggested shared content directory would be on D:\ for GUP updates, but the GUP's own SEP client would still uopdate on C: - unless I got it the wriong way around :-p)

Will test also!

Thank You