SEP 21.1 in conflict with Truecrypt?
Created: 26 Apr 2012 | 1 comment
We're using TrueCrypt 7.0 for data encryption. Our servers (Windows server 2008) have two disks. The system drive (C) is fully encrypted. The D-drive is a TrueCrypt-container that spans the whole drive. We have to mount it, and then it becomes the E-drive. Recently I installed SEPM 12.1. From the first day after installation, I have two issues that never occurred before:
- All users suddenly experience the fact that Windows Explorer "freezes" now and then. It can happen once a day, or two times in 15 minutes, but when it happens, it takes minutes before the Explorer window shows any reaction to user actions.
- The mounted TrueCrypt drive now and then unmounts spontaneously.
After having disabled SEP, problem 1 disappeared. Problem 2 however still exists. And of course I didn't install SEP 12.1 to disable it...
Any suggestion what we can do about it? Anyone heard of problems like these before?
Comments 1 Comment • Jump to latest comment
Hello,
Could you try install SEP with only Antivirus / Antispyware Feature on the Server machine and check if that helps!
Also, check this Article, is of any assistance :
Compatibility between TrueCrypt and Application and Device Control
http://www.symantec.com/docs/TECH155821
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Would you like to reply?
Login or Register to post your comment.